Section 22
y the costs. It is quite an obvious omission that there is some responsibility to be had in how the company is run and that does not come down to me the customer. It should not be my cost to absorb. In the findings, the Board also sees my...
AI summary Customer Christine Cameron criticizes NSP for shifting infrastructure and management costs to consumers, citing opaque communication about the Critical Peak program and deferred capital spending. She argues the Board's approval of NSP's repair-over-maintenance approach and lack of transparency violates customer interests.