NSPI DRO Appeal - Billing Issues - Christine Cameron
What's happened
Filing Timeline
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22 Jun
DocumentCPP customer Christine Cameron files rebuttal challenging Nova Scotia Power's information disclosure practices and estimated billing methodology in DRO appeal M12749
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16 Jun
RIR—
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10 Jun
DocumentResidential customer Christine Cameron filed additional evidence in her NSEB appeal of a DRO decision, disputing estimated billing practices and the Board-approved suspension of Critical Peak Pricing rates during the 2025 cybersecurity incident.
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27 May
DocumentNSEB Board Staff issued information requests to both Christine Cameron and Nova Scotia Power regarding disputed billing under the Critical Peak Pricing pilot program in Matter M12749.
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02 Apr
DocumentResidential customer Christine Cameron filed reply submissions in NSPI billing dispute appeal, contesting rate change methodology and raising service reliability concerns following cyber incident
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01 Apr
DocumentNova Scotia Power filed its response to Christine Cameron's DRO appeal, defending billing accuracy and its application of the Board-mandated standard rate to CPP participants following the 2025 cybersecurity incident
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17 Mar
CorrespondenceNSEB acknowledges Christine Cameron's appeal of an NS Power Dispute Resolution Officer decision, directing NS Power to respond by April 1, 2026 and hold disconnection notices pending Board decision
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16 Mar
Document—
The filings themselves
Documents
Exhibits
10 files
- C-1 Notice of Appeal (redacted)
- C-2 Meter Testing Letter and Results (redacted)
- C-3 Correspondence between Appellant, NSPI, and DRO (redacted)
- C-4 Board Letter to NSPI re M12499 d. October 28, 2025
- C-5 Appellants Critical Peak Pricing (CPP) Approval d. December 13, 2023 (redacted)
- C-6 DRO Decision d. March 16, 2026 (redacted)
- C-7 NSPI response to the Board - redacted
- C-8 Cameron (NSEB) RIR-1 to RIR-4 - Redacted
- C-9 NSPI (NSEB) RIR-1 to RIR-5
- C-10 Appellant's Response to NSPI Submission - Original
Other documents
4 files
- 101271 Board Acknowledgment Letter (redacted)
- 101471 Appellant's Submissions in Response to NSPI Reply - Redacted
- 102165 NSEB (CAMERON) IR-1 to IR-4 - Redacted
- 102166 NSEB (NSPI) IR-1 to IR-5
What's discussed — click to drill in
Topics
Rate Design
137 passages across 11 documents
Billing Procedures
31 passages across 7 documents
Customer Service
30 passages across 7 documents
Demand Side Management
26 passages across 7 documents
Tariff Design
22 passages across 6 documents
Regulatory Approval Processes
18 passages across 8 documents
Rate Rider
16 passages across 6 documents
Affordability
14 passages across 6 documents
Regulatory Oversight
14 passages across 5 documents
Residential Programs
14 passages across 1 documents
Rates And Money
12 passages across 3 documents
Appeal Processes
10 passages across 7 documents
Complaint Resolution
10 passages across 6 documents
Cybersecurity
9 passages across 6 documents
Cost Recovery
7 passages across 5 documents
Public Utilities Act Nova Scotia
7 passages across 5 documents
Energy Efficiency
6 passages across 3 documents
Grid Modernization
6 passages across 4 documents
Cost To Customer
5 passages across 3 documents
Revenue Requirement
5 passages across 2 documents
Stakeholder Engagement
5 passages across 4 documents
Boards Regulatory Rules
3 passages across 3 documents
Compliance Legislation
3 passages across 3 documents
Dcrr
3 passages across 2 documents
Program Evaluation
3 passages across 3 documents
Rate Smoothing Adjustment
3 passages across 1 documents
Regulatory Compliance
3 passages across 3 documents
Customer Research
2 passages across 2 documents
Information Disclosure
2 passages across 1 documents
Renewable Energy
2 passages across 1 documents
System Reliability
2 passages across 2 documents
Capital Expenditures
1 passages across 1 documents
Commercial Industrial Programs
1 passages across 1 documents
Confidentiality
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Energy Efficiency Budgets
1 passages across 1 documents
Energy Efficiency Financing
1 passages across 1 documents
Fuel Cost Adjustment
1 passages across 1 documents
Incentive Structures
1 passages across 1 documents
Infrastructure Planning
1 passages across 1 documents
Load Management
1 passages across 1 documents
Performance Monitoring
1 passages across 1 documents
Program Requirements
1 passages across 1 documents
Reasonableness Review
1 passages across 1 documents