NSPI DRO Appeal - Billing Issues - Christine Cameron

What's happened

Filing Timeline

• 14 Sep
  Decision

  NSEB dismisses Christine Cameron's billing appeal but directs NS Power to improve TVP Critical Peak Program customer communications
• 22 Jun
  Document

  CPP customer Christine Cameron files rebuttal challenging Nova Scotia Power's information disclosure practices and estimated billing methodology in DRO appeal M12749
• 16 Jun
  RIR

  —
• 10 Jun
  Document

  Residential customer Christine Cameron filed additional evidence in her NSEB appeal of a DRO decision, disputing estimated billing practices and the Board-approved suspension of Critical Peak Pricing rates during the 2025 cybersecurity incident.
• 27 May
  Document

  NSEB Board Staff issued information requests to both Christine Cameron and Nova Scotia Power regarding disputed billing under the Critical Peak Pricing pilot program in Matter M12749.
• 02 Apr
  Document

  Residential customer Christine Cameron filed reply submissions in NSPI billing dispute appeal, contesting rate change methodology and raising service reliability concerns following cyber incident
• 01 Apr
  Document

  Nova Scotia Power filed its response to Christine Cameron's DRO appeal, defending billing accuracy and its application of the Board-mandated standard rate to CPP participants following the 2025 cybersecurity incident
• 17 Mar
  Correspondence

  NSEB acknowledges Christine Cameron's appeal of an NS Power Dispute Resolution Officer decision, directing NS Power to respond by April 1, 2026 and hold disconnection notices pending Board decision
• 16 Mar
  Document

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The filings themselves

Documents

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