HomeGrid ModernizationM12749Evidence
Topic/Matter Intersection

Topic:"Grid Modernization" in M12749

Matter: NSPI DRO Appeal - Billing Issues - Christine Cameron
6 passages 4 documents

Grid Modernization across all matters →

C-2Meter Testing Letter and Results (redacted) 1 passage
p. p. 2
ctric Meter Test Results - Screen Two Equip Type MTRE Date 2026/03/12 17 Equip ID 2282001 Op Code TEST FLSASFKWH +0.08 FLSASFKQH FLAASFKWH FLAASFKQH FLCASFKWH FLCASFKQH FLBASFKWH FLBASFKQH LLSASFKWH +0.07 LLSASFKQH LLAASFKWH LLAASFKQH LLCA...

AI summary The text presents electric meter test results and maintenance logs for an equipment with ID 2282001 tested on March 12, 2026. It includes various test parameters, performance metrics, and replacement details of components such as creep tests, dial checks, phase tests, and battery replacements.

C-7NSPI response to the Board - redacted 2 passages
1. Timing of Billing Cycle p. p. 0
1. Timing of Billing Cycle • In her February 11, 2026 initial correspondence to the DRO, Ms. Cameron advised that her billing cycle appeared to have changed in 2025 and that her April 1, 2026 L. Wallace most recent bill reflects a period o...

AI summary Ms. Cameron reported an extended billing cycle (76 days) due to manual meter readings following a cyber incident. NS Power explained that TVP CPP customers require manual entry, causing delays, and stated AMI system restoration by March 2026 would resolve the issue. They assumed her complaint was addressed without explicit billing cycle references.

3. Participation in the Critical Peak Pricing (CPP) Tariff Program p. p. 0
t [nspower.ca/cpp.](http://www.nspower.ca/cpp) If the results of the pilot are successful, the program may become permanent; however, this also remains subject to the Board's review and determination. NS Power understands Ms. Cameron's fru...

AI summary NS Power acknowledges challenges in the CPP pilot due to a cyber incident impacting AMI systems, but emphasizes adherence to the Board's requirement for equal rates. The program's future depends on the Board's review, with a directive to revert to standard rates by December 1, 2025.

C-8Cameron (NSEB) RIR-1 to RIR-4 - Redacted 1 passage
Section 3
when thereʼs cold weather or when renewable energy generation is lower than forecasted. The biggest perk of being on this rate – outside of these identified peaks, your rate will always be lower than the standard residential service rate,...

AI summary The Critical Peak Pricing Rate Plan by Nova Scotia Power offers lower rates outside peak times (cold weather or low renewable generation), with savings during winter and April-October. Participation requires a registered smart meter, which enables innovative energy management solutions for customers.

C-9NSPI (NSEB) RIR-1 to RIR-5 2 passages
Preamble p. pp. 4-5
- a) The customer must commence service under this tariff on November 1st, unless NSPI grants a waiver. - b) The customer must be equipped with a standard Smart Meter. - c) The customer must be on electronic billing and have a MyAccount pr...

AI summary This section outlines the conditions for customers to subscribe to a new tariff, requiring service commencement on November 1st, installation of a Smart Meter, electronic billing, and a MyAccount profile. NSPI reserves the right to limit enrollment or close it temporarily.

JOIN OUR LIMITED RATE PLAN TODAY p. p. 42
JOIN OUR LIMITED RATE PLAN TODAY One of the many benefits of upgrading your home to smart meters is the ability for us to offer you more choice of rate plans. These rates are designed based on your energy needs and lifestyle. We are lookin...

AI summary Nova Scotia Power invites customers to participate in testing two electricity rate plan options, leveraging smart meters to offer tailored rate plans based on energy needs and lifestyle preferences.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →