Topic:"System Reliability" in M12749

as been granted on subject account# The first attachment is a copy of the account ledger for the subject account. The second attachment is a copy of the meter reads obtained for the subject account. We are continuing to work on restoring a...

AI summary NS Power explains delays in meter readings and billing due to a cyber incident, extending a customer's bill cycle to 76 days. The TVP CPP Pilot Plan was temporarily suspended, leading to three rates on the bill. An NSEB approval for the suspension is attached, with service restoration ongoing.

NS Power submits that Option A is the only “viable path forward” because it “preserves customer enrollment, supports longer-term continuity of the TVP program, and minimizes disruption for customers”. Due to the delay in filing its TVP app...

AI summary NS Power advocates for Option A as the only viable path forward for the TVP program, emphasizing continuity and minimizing customer disruption. The Board raised concerns about revenue neutrality and system benefits, noting a potential $500,000 revenue shortfall if TVP tariffs are adopted. Expedited processing was requested to implement rates by November 2025, with stakeholder submissions received by October 2025.