HomeConfidentialityM12471Evidence
Topic/Matter Intersection

Topic:"Confidentiality" in M12471

Matter: NSPI Complaint - Billing Issues - Chantelle MurphyCustomer disconnected service in 2023 and paid final bill. Received another bill for 200+ CAD after 2 years being disconnected.
1 passage 1 document

Confidentiality across all matters →

100431NSEB (NSPI) IR-1 to IR-9 1 passage
Request IR-6:
Request IR-6: NS Power's Privacy Statement reads: "The length of time we keep your information varies depending on the product or service in question and the nature of the information. We have retention standards that allow us to meet cust...

AI summary The document includes several requests related to NS Power's data retention policies and privacy practices, specifically concerning Ms. Murphy's account information and the circumstances surrounding a payment reminder she received after submitting concerns to NS Power and the Board.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →