Topic/Matter Intersection

Topic:"Cost To Customer" in M12714

Matter: NSPI DRO Appeal - Billing Issues - Jessica Pelley

1 passage 1 document

P-5NSPI's Response to Appeal (redacted) 1 passage

Section 6 p. pp. 1-22

erroneously reported, either higher or lower than the fact. Final Written DRO Decision: In the context of Board approved Regulation 5.1, N.S. Power has appropriately billed the Customer service to This is referenced on pages 10 to 11 of 18...

AI summary NS Power affirms a DRO decision that Ms. Pelley was billed correctly, noting she received a 900 kWh credit. The cyber event impact is under separate NSEB proceedings (M12500, M12273). The DRO decision is referenced in Confidential Attachment 3, with NS Power agreeing to maintain confidentiality.

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