NSPI DRO Appeal - Billing Issues - Jessica Pelley
What's happened
Filing Timeline
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02 Sep
DocumentNSEB dismisses Jessica Pelley's DRO appeal over estimated billing arrears stemming from NS Power's 2025 cyber incident, finding NS Power properly applied Regulation 5.1
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25 Jun
RIRNova Scotia Power filed responses to NSEB Information Requests IR-5 and IR-6 in the Pelley DRO billing appeal, explaining its premises-based consumption estimation methodology and disclosing a billing reconciliation error caused by a program code change on October 8, 2025.
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12 Jun
RIR—
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26 May
RIR—
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19 May
Correspondence—
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30 Apr
RIR—
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29 Apr
Document—
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25 Mar
Document—
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12 Mar
Document—
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11 Mar
Document—
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10 Mar
Document—
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24 Feb
Correspondence—
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18 Feb
Document—
The filings themselves
Documents
Exhibits
9 files
- P-1 Notice of Appeal (redacted)
- P-2 DRO Decision d. February 18, 2026 (redacted)
- P-3 Appellant and DRO Correspondence (redacted)
- P-4 Appellants Statement of Account (redacted)
- P-5 NSPI's Response to Appeal (redacted)
- P-6 Appellants Reply to NSPIs Response to Appeal (redacted)
- P-7 PELLEY (NSEB) RIR-1 (redacted)
- P-8 NSPI (NSEB) RIR-1 to RIR-4 (redacted)
- P-9 NSPI (NSEB) Second Set - RIR-5 to RIR-6
Other documents
9 files
- 101032 Board Acknowledgment Letter (redacted)
- 101199 Appellants Response Addressing Issues re NSPI Reply (redacted)
- 101374 Update from NS Power re Account
- 101784 NSEB (NSPI) IR-1 to IR-4 - Redacted
- 101785 NSEB (PELLEY) IR-1 - redacted
- 102041 NSPI IR Extension Request
- 102042 Board Acknowledgment - Extension Request Approval
- 102366 NSEB (NSPI) Second Set - IR-5 to IR-6
- 103425 Board Decision (redacted)
What's discussed — click to drill in
Topics
Billing Procedures
33 passages across 15 documents
Appeal Processes
16 passages across 11 documents
Customer Service
8 passages across 5 documents
Rates And Money
6 passages across 2 documents
Regulatory Approval Processes
5 passages across 4 documents
Affordability
4 passages across 4 documents
Complaint Resolution
3 passages across 3 documents
Information Disclosure
3 passages across 3 documents
Rate Design
3 passages across 2 documents
Boards Regulatory Rules
2 passages across 2 documents
Public Utilities Act Nova Scotia
2 passages across 2 documents
Compliance Legislation
1 passages across 1 documents
Cost To Customer
1 passages across 1 documents
Cybersecurity
1 passages across 1 documents
Energy Efficiency
1 passages across 1 documents
Energy Usage Patterns
1 passages across 1 documents
Grid Modernization
1 passages across 1 documents
Regulatory Compliance
1 passages across 1 documents