HomeRates And MoneyM12714Evidence
Topic/Matter Intersection

Topic:"Rates And Money" in M12714

Matter: NSPI DRO Appeal - Billing Issues - Jessica Pelley
6 passages 2 documents

Rates And Money across all matters →

P-8NSPI (NSEB) RIR-1 to RIR-4 (redacted) 2 passages
• Estimated kWh: 578
• Estimated kWh: 578 Prior Prior Prior Year Year Usage Per Day Revenue Prior Year Bill Metered Prior Year Meter Days w/Multipler Prior Year Bill TR# Year/ Month Date Usage Billed Usage Multipler UBLHR removed 350544808 2024-10 10/9/2024 59...

AI summary The text provides a table with billing details for a customer, including estimated usage, billed usage, and other related metrics. It shows prior year data and current year estimates, with a focus on kilowatt-hour (kWh) usage and billing information.

Bill Date: 11 February 2025
Bill Date: 11 February 2025 Base e Charge Energy Ch arge Fixed Cha rge From To Days Total kWh Rate Rate Charge Rate Charge 9 6-Dec-24 7-Feb-25 63 1456 $19. 17/mth 6-Dec-24 31-Dec-24 25 $ 15.21 0.17703 $ 102.28 13.91 $ 11. 04 31-Dec-24 7-Fe...

AI summary The document presents multiple electricity bills with varying dates, showing base charges, energy charges, and fixed charges. It also includes a confidential attachment with a rate change effective February 2026 and a note regarding a credit for estimated consumption and a subsequent charge for usage in October 2025.

103425Board Decision (redacted) 4 passages
M12714 - Nova Scotia Power Inc. - Appeal of a Decision of the Dispute Resolution Officer
M12714 - Nova Scotia Power Inc. - Appeal of a Decision of the Dispute Resolution Officer This is the Board's decision on your appeal of a decision by the Dispute Resolution Officer (DRO). The following documentation was filled with the Boa...

AI summary This document outlines the appeal process related to a billing dispute between a customer and Nova Scotia Power Inc. (NS Power) regarding an underestimation of usage in bills following a cyber incident. The customer is requesting a review of NS Power's billing practices and seeks forgiveness of 30-40% of accumulated arrears or a repayment plan over 24 months.

Table 3: 2026
Table 3: 2026 Bill date Meter read Usage Daily Total Service period usage amount due February 10, 2026 25894 read Feb 6 8,867 150.3 $1,679.07 December 9, 2025 – February 6, 2026 (59 days) April 13, 2026 29347 read Apr 9 3,452 55.7 $1,037.2...

AI summary The February 2026 bill reflects an actual meter read of 25,894 kWh, significantly higher than the estimated 17,028 kWh from the previous bill. This resulted in a catch-up charge for the difference of 8,867 kWh, indicating that NS Power underestimated usage in the prior four bills.

Your streetlight rental
Your streetlight rental NS Power said in response to Board IR-4 that a previous owner of the property rented a 100W High Pressure Sodium streetlight from NS Power in 2004. In 2022, NS Power removed the streetlight at the request of a subse...

AI summary NS Power informed the Board that a previous owner rented a streetlight from them in 2004, and the rental continued erroneously after service was reactivated in 2024. NS Power credited the account $341.33 for the incorrect charges, and the Board found the credit appropriate.

Your payment plan
Your payment plan The Board has reviewed NS Power's estimated bills and reconciliations in detail to ensure their accuracy. However, the Board understands that this is not the basis of your appeal. Your real issue is with estimated bills o...

AI summary The Board has reviewed NS Power's estimated bills and reconciliations but acknowledges the appeal is about prolonged estimated billing leading to underestimation of electricity consumption. The appellant requests a 30-40% reduction in arrears and a 24-month payment plan. NS Power offers a 24-month payment arrangement at $280 per month, with $43 going toward arrears from the April 2026 bill.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →