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Topic/Matter Intersection

Topic:"Cost To Customer" in M12804

Matter: NSPI DRO Appeal - Billing Issues - Jillian Coxhead
1 passage 1 document

Cost To Customer across all matters →

S-2DRO Decision d. March 10, 2026 (redacted) 1 passage
Re A : p. p. 4
Re A : Your dispute is a "consumption dispute". A fundamental point I must make in such disputes is that N.S.Power's responsibility is to deliver power to the metering point. They have no role or responsibility with respect to how that ene...

AI summary The DRO clarifies that NSP's responsibility is limited to delivering power to the meter, not controlling on-premise energy use. Meter accuracy is emphasized as critical for verifying correct billing, with NSP instructed to conduct an 'as found' test. Independent testing by Measurement Canada is also an option for the customer.

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