HomeCustomer ResearchM12588Evidence
Topic/Matter Intersection

Topic:"Customer Research" in M12588

Matter: Nova Scotia Power Inc. - CI C0053699 – Renewable to Retail Implementation - $5,644,468
2 passages 2 documents

Customer Research across all matters →

N-2NSPI (CA) RIR 1 to 4 1 passage
1 Request IR-1: p. pp. 9-17
1 Request IR-1: 34 6 Set Up RtR Customer Transactions LRS and NSPI must have a mechanism for communication to facilitate the type of customer transactions as described in the Implementation guide TCC - Transfer current NSPI Customer to bec...

AI summary The text outlines requirements for setting up mechanisms to manage customer transactions between LRS and NSPI, including transferring customers, returning customers, and handling information requests and updates. These processes must be facilitated through secure systems and forms.

N-4NSPI (REI) RIR 1 to 22 1 passage
4.1.1 CIR – Customer Information p. p. 56
4.1.1 CIR – Customer Information # Section Name Description Data Type Format Example Required Start of Customer Time Period Start Date Date YYYY-MM-DD 2021-02-12 Yes End of Customer Time Period End Date Date YYYY-MM-DD 2024-02-12 Yes Attes...

AI summary This section outlines the structure and requirements for customer information related to the Customer Information System (CIS), including attestation requirements for service periods and customer consent.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →