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Customer Research

42 matters discuss this 1185 passages 128 documents First appeared 2010
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M129322026
Nova Scotia Power Inc. (NSPI) - Time-Varying Pricing Pilot Program - 2024/25 (Year Four) and 2025/26 (Year Five) Evaluation Reports Open
14 passages · 4 docs
M129202026
Nova Scotia Power Inc. - CI C0021839 IT - Customer Energy Management (CEM) 2025 Evaluation, Measurement and Verification (EM&V) Report Open
6 passages · 3 docs
M128872026
Nova Scotia Power Inc. - 2025 Short Run Marginal Cost (SRMC) Test to Rates Report Closed
1 passages · 1 doc
M128752026
EfficiencyOne - 2026 Q1 Demand Side Management (DSM) Report Open
2 passages · 1 doc
M128612026
Nova Scotia Power Inc. (NSPI) - 2026 Load Forecast Report Open
1 passages · 1 doc
M127802026
EfficiencyOne - 2027-2031 Demand Side Management (DSM) Plan Application Open
49 passages · 6 docs
M127842026
Nova Scotia Power Inc. - 2025 Annual Performance Standards Report Open
2 passages · 2 docs
M127592026
Town of Lunenburg Water Utility - 2026 General Rate Application Open
1 passages · 1 doc
M127492026
NSPI DRO Appeal - Billing Issues - Christine Cameron Open
2 passages · 2 docs
M126612025
Nova Scotia Power - Application for approval of an Above-the-Line Tariff applicable to Port Hawkesbury Paper (PHP)Application for approval of the Extra Large Industrial Dispatchable (ELID) Tariff, an above-the-line- tariff available to Port Hawkesbury Paper Open
4 passages · 3 docs
M126192025
Nova Scotia Power Inc. - 2026 Annual Capital Expenditure (ACE) Plan - $284 million Closed
8 passages · 7 docs
M126002025
Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters Open
14 passages · 9 docs
M125882025
Nova Scotia Power Inc. - CI C0053699 – Renewable to Retail Implementation - $5,644,468 Closed
2 passages · 2 docs
M125582025
Review of NS Power's Five-Year Reliability Plan 2025-2029 Open
1 passages · 1 doc
M124992025
Nova Scotia Power Inc. - Application for approval of  2025/26 Time Varying Pricing (TVP) Tariffs Closed
1 passages · 1 doc
M124712025
NSPI Complaint - Billing Issues - Chantelle MurphyCustomer disconnected service in 2023 and paid final bill. Received another bill for 200+ CAD after 2 years being disconnected. Open
1 passages · 1 doc
M124512025
Nova Scotia Power Inc. - 2026 General Rate Application (GRA) Closed
10 passages · 6 docs
M123942025
NSP Maritime Link Inc. -  2026 Assessment Application - NSPML Closed
6 passages · 1 doc
M123712025
Nova Scotia Power Inc. - CI C0061005 – POA Cell Capping 2025 – $2,530,405 Closed
5 passages · 1 doc
M123492025
Nova Scotia Power Inc. (NSPI) - 2025 Load Forecast Report Closed
1 passages · 1 doc
M123432025
NSPI Complaint - Power Connection - Roseview Developments Inc. Closed
1 passages · 1 doc
M122732025
Board Inquiry into Nova Scotia Power's Cybersecurity Incident Open
2 passages · 2 docs
M122492025
EfficiencyOne - 2026 DSM Extension ApplicationIN THE MATTER OF An Application by EfficiencyOne for Approval of the 2026 DSM Extension for Demand-Side Management Activities between EfficiencyOne and Nova Scotia Power Inc., and for Approval of the Amendment to the 2023-2025 Demand-Side Management Purchase Agreement between EfficiencyOne and Nova Scotia Power Inc. Closed
3 passages · 3 docs
M122472025
Nova Scotia Power Inc. - Evergreen IRP Action Plan & Roadmap Update Closed
1 passages · 1 doc
M121862025
EfficiencyOne - 2024 DSM Annual Progress Report and 2024 DSM Evaluation Reports Closed
79 passages · 3 docs
M116302024
EfficiencyOne - 2023 DSM Annual Progress Report  and 2023 DSM Evaluation Reports Closed
42 passages · 2 docs
M111082023
P-194 - Nova Scotia Power Inc. (NSPI) - 2023 Load Forecast Report Closed
107 passages · 2 docs
M105692022
P-194 - Nova Scotia Power Inc. (NSPI) - 2022 Load Forecast Report Closed
1 passages · 1 doc
M104732022
E-ENS-R-22 EfficiencyOne 2023-2025 Demand Side Management (DSM) Plan Application Closed
60 passages · 8 docs
M090962019
Approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between EfficiencyOne (E1) and Nova Scotia Power Inc.(NS Power), the establishment of a final agreement between the parties, and approval of a 2020-2022 Demand Side Management (DSM) Resource Plan Closed
76 passages · 7 docs
M089292018
P-884 - Nova Scotia Power Inc. (NSPI) - Integrated Resource Planning (IRP) and M08059--Generation Utilization and Optimization Closed
82 passages · 1 doc
M086042018
E-ENS-R-18 - EfficiencyOne - 2019 Demand Side Management (DSM) Plan Application, 2017 Annual Progress Report  and 2017 Evaluation Reports Closed
182 passages · 7 docs
M075442016
E-ENS-R-16 - EfficiencyOne - Incentive Setting Methodology Review and RecommendationsGroup with M06733 Closed
58 passages · 8 docs
M071512016
E-R-15 - Nova Scotia Power Inc. (NSPI) - 2016-2018  DSM Plan - NSPI Cost Allocation Proposal10/30/2015 Closed
1 passages · 1 doc
M067332015
E-ENS-R-15 - EfficiencyOne Application for approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between Efficiency One and Nova Scotia Power Inc.- NSPI - 2016-2019 DSM Plan IN THE MATTER OF AN APPLICATION for Approval of a Supply Agreement for electricity efficiency and conservation activities between EfficiencyOne and Nova Scotia Power Incorporated, the establishment of a final agreement between the parties, and approval of a 2016-2018 Demand Side Management Resource Plan Closed
85 passages · 9 docs
M048192012
E-ENSC-R-12 - Efficiency Nova Scotia Corporation - Application for Approval of its Demand Side Management (DSM) Plan for 2013 - 2015 Closed
105 passages · 5 docs
M036832010
P-141 - Nova Scotia Power Inc. - Request Approval of the 2011 Annually Adjusted Rates (AAR's)Request approval of 2011 Annually Adjusted Rates: 1) Load Following (LF) portion of the GRLF Tariff; 2) One Part Real Time Price (1P-RTP) Fixed Cost Adders; 3) Wholesale Market Back-Up/Top-up (BUTU) Tariff; 4) Wholesale Market Non-Dispatchable Supplier Spill (Spill) Tariff Closed
1 passages · 1 doc
M036692010
E-ENSC-R-10 - Efficiency Nova Scotia Corporation - Electricity Demand Side Management Plan for 2012A request by Efficiency Nova Scotia for approval of a $43.7 million Demand Side Management plan for the 2012 operating year.  (Also see Matter Nos. M04538 and M04539) Closed
76 passages · 8 docs
M034522010
ENSC-TRAN - Efficiency Nova Scotia - Nova Scotia Power Inc. - Demand Side Management Transition Plan Closed
83 passages · 1 doc
M034132010
CI# 39323; CI# 39626; CI# 39627; & CI# 39628 - P-128.10 - NSPI WO - (Digby Wind Project) Application for approval of capital work orders  in the amount of $82.8 million for the acquisition, construction and interconnection of the Digby Wind Farm Project Closed
7 passages · 1 doc
M031542010
P-111.6 - Nova Scotia Power Inc. - Approval of NSPI's Amended Accounting Policy and Procedures Manual. (US GAAP)Conversion to US Generally Accepted Accounting Principles for financial reporting purposes. Closed
1 passages · 1 doc
M030842010
CI# 30954 - P-128.10 - NSPI WO - LIN3 - ESP Gas Flow Modifications - $1,473,990 Closed
1 passages · 1 doc