Topic:"Debt Service Coverage Ratio" in M13033

Matter: NSPI DRO Appeal - Billing Issues - Hariana Brooks and Paul Bernard

1 passage 1 document

Debt Service Coverage Ratio across all matters →

B-3NSPI Response (redacted) 1 passage

Section 3 p. p. 4

which the account would be returned to closed account status. The account was subsequently placed in collections agency status. This is referenced on page 2 of 4 in Confidential Attachment 2 . - July 29, 2026 Mr. Bernard contacted the DRO...

AI summary A customer contacted the DRO regarding an account placed in collections due to unpaid bills. NS Power confirmed that the account was transferred to a collections agency after the balance remained unpaid, and that meter reads were accurate. The customer had previously requested historical billing data, which had not been provided.

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