Topic:"Demand Side Management" in M13088

Customer Communications Consistent with the Board's direction, the Company will communicate with existing eligible participants no later than October 2, 2026 regarding the resumption of the program for the 2026/27 Season.[4](#page-1-1) Fur...

AI summary The Company will communicate with eligible participants about the resumption of the Time-Varying Pricing (TVP) program starting November 1, 2026. Communications will include details about the program, eligibility requirements, MEI platform restoration timelines, and the opt-out process.

enrolled but be billed at the standard tariff rates. NS Power was also directed to notify both the Board and participants once system functionality had been restored and TVP rates could be reinstated. In its correspondence, NS Power confir...

AI summary NS Power has confirmed that meter data access and the customer notification system for the TVP program are operational for the 2026/27 season, but the MyEnergy Insights tool remains unavailable. NS Power will communicate with participants by October 2, 2026, and will not launch a new recruitment campaign, focusing instead on supporting existing participants. The Board's October 2025 Decision and Order in Matter M12499 required NS Power to notify customers and the Board once functionality was restored.