Topic:"Disconnection Procedures" in M12530

of $46. He asked if there was any possibility of reviewing or adjusting the charge given this context. This is referenced on pages 3 to 4 of 7 in the DRO file attached as Confidential Attachment 1. - October 27, 2025 The DRO replied to Mr....

AI summary A customer, Mr. Gashahun, requested a same-day electricity connection, leading to a dispute over a $143 priority fee. The DRO reviewed the case, re-opened it, and asked NS Power about charging such a fee under Regulation 7.1 Schedule E. The customer appealed the DRO's decision to the NSEB, and the DRO closed the file. NS Power later waived the $143 fee, leaving only a $11 connect fee.

ard in writing pursuant to Regulatory Rule 12, a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by the appellant, providing documentation reviewed by the DRO. The appeal must be addressed by NS Power by November 10, 2025, and the appellant has 10 business days to respond. Disconnection notices on the property are to be held until the Board issues a decision.