Topic:"Distribution" in M12775

25 The total length of transmission and distribution lines varies with time as the system changes as a 26 result of new construction, line removals, and as GIS modelling continues to evolve. The system 27 data in the 2026 report is accordi...

AI summary The document discusses changes in the length of transmission and distribution lines over time, influenced by new construction and GIS modeling. It highlights differences between the 2025 and 2026 reports and explains how peak load estimates are calculated. NS Power uses system data to forecast resource needs while balancing affordability for customers.

previous reporting, step‑down transformers were counted as standalone substations. Going forward, for the purposes of this report, NS Power has defined a substation as one with a transmission supply that serves distribution customers. From...

AI summary The report discusses changes in the definition of a substation by NS Power, an increase in customers and infrastructure expansion, and a decline in residential customer satisfaction in Cape Breton and Metro regions. The Board is concerned about the impact of the substation definition change on PLT resources and customer satisfaction tracking.

previous reporting, step‑down transformers were counted as standalone substations. Going forward, for the purposes of this report, NS Power has defined a substation as one with a transmission supply that serves distribution customers. From...

AI summary The Board observes an increase in customers and infrastructure expansion but notes a decline in customer satisfaction in two regions. It raises concerns about the redefinition of substations and its impact on outage tracking and PLT resources, as the utility has not clarified how these changes will affect data collection.

and digital experience. In the West and Northeast regions, where satisfaction remains strong, the focus is on sustaining reliability and delivering consistent customer experience. b) Substations The Board made the following comment about t...

AI summary NS Power explained the reduction in reported substations from 196 in 2024 to 156 in 2025 was due to a change in how substations are defined, focusing on those that directly serve customers. Non-customer serving substations, such as those supplying wind farms or municipal utilities, were excluded from the 2025 report.

110W South Canoe), and substations supplying municipal electric utilities (such as 52V Berwick). Removing these substations will not affect outage-related complaints or customer satisfaction tracking. It is also noted that of the 156 subst...

AI summary The document discusses the removal of certain substations, noting that some items in the 2025 PLT report were double-counted or included retired or non-distribution customer serving substations. The final count of substations meeting the criteria is 140, as detailed in Attachment 1.