Topic:"Grid Modernization" in M12871

ter readings from 2024 to 2026. Please accept the following summary of activities and communications pertaining to the May 11, 2026 DRO decision being appealed by Ms. MacKay: June 4, 2026 L. Wallace - On July 24, 2025 Ms. MacKay contacted...

AI summary Ms. MacKay disputes NS Power bills from 2025-2026, citing high charges and meter inaccuracies. She received a new AMI meter in July 2025, with the old meter tested and found compliant. NS Power acknowledged a billing oversight but offered a payment plan, which Ms. MacKay declined. The dispute was formally raised with the DRO.

REDACTED 1 (c) Meter #2342239 was installed at on October 14, 2020. 2 3 (d) Meter #2342239 was certified by the manufacturer March 17, 2020. The meter was tested 4 on August 8, 2025 and was found to be operating within prescribed accuracy...

AI summary Meter #2342239 was installed in 2020 and certified in 2020. It was tested in 2025 and found to be accurate. Susan Mackay contacted NS Power in 2025 about a high bill, leading to the meter being removed and replaced with meter #2553279. An administrative error resulted in the customer not being billed for energy charges after the replacement.