Topic:"Incentive Structures" in M06733

Efficient Product Rebates The Efficient Product Rebates (BNI) program, marketed as the Business Energy Rebates (BER) service, includes both mail-in and point-of-purchase incentives. The service achieved total energy savings of 24.6 GWh in...

AI summary The Efficient Product Rebates (BNI) program, marketed as Business Energy Rebates (BER), achieved 24.6 GWh energy savings in 2014 (below its 27.0 GWh target). Mail-in rebates contributed 11.1 GWh, while Instant Rebates provided 13.5 GWh. Custom Incentive lighting projects were transferred to BER in 2014 to enhance service delivery and cost-effectiveness by standardizing processes for retrofits.

Custom Incentives The Custom Incentives program consists of the Custom Retrofit, Custom New Construction, Custom Existing Building Commissioning, and Energy Management Information Systems (EMIS) program components. Overall, Custom achieved...

AI summary The Custom Incentives program, including Retrofit, New Construction, and Commissioning components, achieved 33.6 GWh in 2014, exceeding its 23.9 GWh target. Custom Retrofit led savings with 20.3 GWh, while new initiatives like compressed air retrofits and SEM pilot (60% complete) were introduced. EMIS and Custom Existing Building Commissioning also contributed significantly through low-cost measures and energy management systems.

2. RESIDENTIAL PROGRAMS AND SERVICES Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating potential pa...

AI summary Efficiency Nova Scotia (ENS) offers residential energy efficiency programs, including rebates, education, and home assessments. Programs are categorized into Efficient Product Rebates, Existing Residential, and New Residential. ENS aims to maximize energy savings through multiple participant actions and will adapt services based on market and client needs.

2.1 Efficient Product Rebates (Residential) Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at a higher up...

AI summary Efficiency Nova Scotia (ENS) provides residential energy efficiency rebates and recycling programs to offset higher costs of energy-efficient products, targeting appliances and electronics. ENS collaborates with retailers, offers rebates for ENERGY STAR-certified products, and recycles old appliances, expanding incentives for landlords and multiple inefficient appliances.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program, managed by Efficiency Nova Scotia (ENS), aims to reduce electricity consumption in residential buildings through incentives like rebates and financing for energy efficiency upgrades. Services include home energy assessments, financing options, and partnerships with contractors. Recent initiatives include a personal energy planner and a searchable list of trade partners.

2.3 New Residential To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, including ro...

AI summary Efficiency Nova Scotia's New Residential program promotes energy efficiency in new homes through incentives tied to ENERGY STAR® and EnerGuide standards. The program offers pre-construction advice and post-construction ratings, aligning with the Nova Scotia Building Code's prescriptive requirements. Homes must meet or exceed ENERGY STAR® 10 certification or achieve an EnerGuide score of 85 for incentives.

3.2 Custom Incentives The Custom Incentives program provides financial incentives to help commercial, industrial, not-for-profit and institutional customers reduce their electrical energy consumption and peak demand. Incentives are provide...

AI summary The Custom Incentives program offers financial support to commercial, industrial, and institutional customers in Nova Scotia to reduce energy consumption and peak demand through energy audits, technical upgrades, and tailored measures. It accommodates diverse project phases and supports engineering studies, energy-efficient retrofits, and cogeneration projects outside the COMFIT program.

Consideration #4: MAXIMIZE EQUITY ( QUITY E(SOCIAL LICENSE SOCIAL LICENSE LICENSE) Businesses must generally obtain a "social license" – general acceptance of, and support from, the communities in which they operate. In the case of DSM, to...

AI summary Maximizing equity in DSM programs requires ensuring broad access, particularly for low-income customers, multifamily buildings, and small businesses facing barriers like split incentives. Special programs and higher Program Administrator costs may be needed, though this can reduce net benefits. Equity-focused design should balance access with rate impacts.

2.2. MAIN USES In our literature review, we have referenced three main uses for target performance indicators in a regulatory process: 1. They may be used for reporting , i.e. for information purposes only. In this case, the program admini...

AI summary The text outlines three primary uses of target performance indicators in regulatory processes: reporting, triggering contract/licence renewal, and performance incentives. Efficiency Nova Scotia focuses on reporting or licence renewal triggers rather than financial rewards, contrasting with U.S. practices where performance incentives are common. Examples include Manitoba Hydro, Oregon's OPUC, and ACEEE references.

VERMONT Efficiency Vermont, the program administrator currently operated by Vermont Energy Investment Corporation (VEIC), is eligible to receive a performance incentive of up to $3.9M over the current 3-year Plan period. This represents ap...

AI summary Efficiency Vermont, administered by VEIC, can earn a performance incentive of up to $3.9M over three years if it meets 7 performance targets and 8 minimum requirements. Failure to meet minimum requirements may significantly reduce incentives, and annual verification of savings is required.

APPENDIX A: REFERENCES - ACEEE. (2011). Carrots for Utilities: Providing Financial Returns for Utility Investments in Energy Efficiency. - ACEEE. (2015). Incentivizing Utility-Led Efficiency Programs: Performance Incentives. Retrieved from...

AI summary Appendix A lists references to energy efficiency studies, utility programs, and regulatory frameworks. Key entities include ACEEE, IEE, and OPUC, with topics focusing on performance incentives, utility regulation, and financial reserves. The letter discusses establishing a reserve account tied to long-term strategies, not arbitrary rules.

Table 3: 2014 Surveys Surveys Completed in 2014 Program Component Annual Quarterly Intercept Builders Appliance Retirement 204 - - - Instant Savings - - 294 - Home Energy Assessment 100 - - - Green Heat 53 - - - New Home Construction 48 -...

AI summary Table 3 provides a summary of surveys completed in 2014 across various program components such as appliance retirement, instant savings, home energy assessments, and business energy rebates. The data highlights the number of surveys conducted annually, quarterly, and through intercept methods.

Table 4: 2014 On-site Visits Program Component On-site Visits Completed in 2014 Instant Savings 20 Green Heat 5 Residential Direct Install 53 Business Energy Rebates 58 Custom Retrofit 22 Custom New Construction 9 Business Energy Solutions...

AI summary Table 4 outlines the number of on-site visits completed in 2014 for various energy efficiency programs, including Instant Savings, Green Heat, and Business Energy Rebates, among others, with a total of 222 visits conducted.

Table 6: 2014 Evaluated Results, Targets and Tracked Energy Savings at the Generator 2014 Energy Savings (GWh) ENSC DSM Program DSM Component Initial Gross Savings Installed/ Adjusted Gross Savings Evaluated Installed/Adjusted Gross Saving...

AI summary Table 6 presents the 2014 energy savings results, targets, and tracked savings for various energy efficiency programs in Nova Scotia. It includes data for residential and business programs, such as appliance retirement, instant savings, home energy assessments, and business energy rebates. The table also highlights the Net-to-Gross Ratio (NTGR) and net savings for each program.

Table 7: 2014 Evaluated Results, Targets and Tracked Demand Savings at the Generator 2014 Demand Savings (MW) ENSC DSM Program DSM Component Initial Gross Savings Installed/ Adjusted Gross Savings Installed/Adjusted Gross Savings with Inte...

AI summary Table 7 presents the 2014 evaluated results, targets, and tracked demand savings at the generator for various DSM programs and components, including residential and business initiatives. It includes metrics such as initial gross savings, net savings, and targets for each program, with some notes on evaluation methods.

Business Energy Rebates The impact evaluation has shown that in 2014, the number of participants in BER Mail-in increased slightly compared to previous years (198 regular participants and 122 promotional rebate participants), while the sav...

AI summary The evaluation of Business Energy Rebates (BER) in 2014 showed that mail-in rebates generated 11.073 GWh of net energy savings, while instant rebates generated 13.537 GWh, a decrease from the previous year due to lower LED downlight sales. Variations between evaluated and tracked savings were influenced by adjustments in calculation methods and changes in product sales.

Business Energy Solutions For 2014, Business Energy Solutions had a total of 761 participants. In addition, 51 participants implemented Rental Properties and Condos Service Common Area measures in 105 separate buildings, and 42 participant...

AI summary In 2014, Business Energy Solutions had 854 participants, achieving net energy savings of 13.175 GWh and peak demand savings of 2.570 MW. Savings were evaluated for lighting, non-lighting, LED Blitz pilot, and Rental Properties and Condos Service common space measures. Differences between tracked and evaluated results were due to adjustments in parameters such as NTGR, ballast factor, heat pump operating hours, and LED lamp unitary savings.

Table 9: Program Performance by Net Energy and Peak Demand Savings at the Generator, 2011-2014 2011 2012 2013 2014 Program Component Energy GWh Demand MW Energy GWh Demand MW Energy GWh Demand MW Energy GWh Demand MW Residential Appliance...

AI summary Table 9 presents program performance data by net energy and peak demand savings at the generator from 2011 to 2014, highlighting various residential and BNI programs. The data shows the energy savings in gigawatt-hours (GWh) and demand savings in megawatts (MW) for each program component over the years.

Residential Direct Install and Home Energy Report have generated the most energy savings for the residential sector, while Business Energy Rebates and Custom Retrofit have been the components achieving the biggest impact in terms of energy...

AI summary The Residential Direct Install and Home Energy Report programs have delivered the most energy savings in the residential sector, while the Business Energy Rebates and Custom Retrofit programs have had the greatest impact on energy savings in the BNI sector.

4.2.1 Business Energy Rebates The 2014 evaluation of Business Energy Rebates demonstrated that most of the recommendations pertaining to process issues made in the previous evaluations have been implemented. The Evaluator commends ENSC on...

AI summary The 2014 evaluation of Business Energy Rebates shows that ENSC has improved the program's process, including tracking systems and collaboration with distributors. However, savings calculations have not improved significantly. Participants were generally satisfied but faced challenges with information availability and process clarity.

Table 17: Recommendations for Business Energy Rebates No. Recommendations BER-R1. Review information provided to participants about Business Energy Rebates to better assist them with the participation process. Survey results have shown tha...

AI summary The table recommends reviewing information provided to participants in the Business Energy Rebates program to make the participation process easier. Survey results indicate that participants found the process difficult due to insufficient information, communication issues, and a lack of clarity. Enhanced and clearer information is needed to improve the program.

1 2011 net energy savings include Business Energy Rebates (BER) and Smart Lighting Choices (SLC) results.

AI summary The 2011 net energy savings are attributed to the Business Energy Rebates (BER) program and the Smart Lighting Choices (SLC) initiative, highlighting their contribution to energy efficiency.

No. Recommendations BER-R2. Continue with the efforts to simplify rebate tracking and reporting processes. In 2013, the Evaluator recommended that ENSC review the rebate tracking and reporting processes, with a particular focus on timeline...

AI summary The document highlights the need to improve rebate tracking and reporting processes for Business Energy Rebates. While progress has been made, issues such as processing time and administrative burden remain. Distributors have expressed dissatisfaction with the current system, and recommendations focus on reducing complexity and improving efficiency.

The 2014 evaluation of Business Energy Solutions demonstrated that the program component generated important electrical savings in 2014. Even though Business Energy Solutions did not reach its targets in 2014, an increase in savings associ...

AI summary The 2014 evaluation of Business Energy Solutions showed that the program achieved significant electrical savings despite not meeting its targets. Participant satisfaction remained high, but some challenges such as contractor issues and lack of financing were reported. Recommendations include improving procedures for lighting intensity measurement and providing clearer information on replacement lamps.

- QC4. Are there situations where you would prefer [INCENTIVE NOT MENTIONED IN QC2] rather than [INCENTIVE CHOSEN IN QC2] ? Please explain. - QC5. In conclusion, do you have additional recommendations for improving Efficiency Nova Scotia's...

AI summary The text presents two questions related to Efficiency Nova Scotia's incentive structures and financing options. It asks whether there are situations where an alternative incentive would be preferred and seeks additional recommendations for improving financing options. No specific arguments or topics are discussed in detail.

EXECUTIVE SUMMARY This report presents the results of the 2014 evaluation of Business Energy Rebates (BER), which is a component of the Business, Non-Profit and Institutional (BNI) Efficient Products Rebates program. The 2014 evaluation wa...

AI summary This report evaluates the 2014 Business Energy Rebates (BER) program, a part of the Business, Non-Profit and Institutional (BNI) Efficient Products Rebates program. The evaluation used data from interviews with the Program Manager, distributor feedback, on-site visits, and participant surveys to assess program effectiveness.

BER Mail-in Measure Categories - › Agricultural technologies › Commercial laundry - › Heating, ventilation and air-conditioning (HVAC) › Motors and variable speed drives (VSDs) - › Commercial lighting › Commercial kitchen - › Commercial re...

AI summary The BER Mail-in Measure Categories outline various categories of energy-efficient measures eligible for Business Energy Rebates, including HVAC, motors, lighting, and commercial refrigeration, among others. Distributors have a pre-approved list of products for instant rebates.

Key Findings The evaluation of BER demonstrated that a total of 307 participants took part in 583 projects in the mail-in rebate approach in 2014, which is a small increase compared to last year, and is in line with the continuous increase...

AI summary The Business Energy Rebates (BER) program saw an increase in participants and energy savings through the mail-in rebate approach in 2014, while the instant rebate approach saw a decrease in energy savings, largely due to lower sales of LED downlights following a rebate reduction in 2013.

Satisfaction Survey results showed that participants were very satisfied with their experience with many aspects of BER, including their interactions and communications with contractors, distributors and consultants, rebate or incentive am...

AI summary Participants in the BER program reported high satisfaction with aspects such as interactions with contractors and rebate amounts, but some found the process cumbersome and lacking in information. Distributors also faced administrative challenges, though they were satisfied with their relationship with ENSC and the program's effectiveness.

Impact on the Market When asked about the impact of BER on their sales of some of the products rebated, distributors indicated a low impact on sales of T5 and T8 high bay fixtures, as the industry is naturally moving towards this technolog...

AI summary Distributors report minimal impact of BER on sales of T5 and T8 high bay fixtures, but a stronger influence on LED outdoor wallpacks and LED downlights. BER is seen as important for raising awareness of energy-efficient products and keeping sales staff informed of technological changes.

Overall, the evaluation revealed that BER generated net energy savings of 24.610 GWh and peak demand savings of 4.880 MW at the generator in 2014.

AI summary The evaluation found that the Business Energy Rebates (BER) program achieved significant energy and peak demand savings in 2014, with 24.610 GWh of net energy savings and 4.880 MW of peak demand savings at the generator.

Recommendations Overall, the Evaluator finds that BER works well. The Evaluator thinks that the decrease in savings in comparison with last year was mainly due to the big savings achieved by BER Instant Rebates in 2013, and that the stable...

AI summary The Evaluator finds that the Business Energy Rebates (BER) program works well, with a decrease in savings attributed to high savings in 2013. The program's stable participation indicates its viability. Recommendations aim to optimize BER based on evaluation results.

1 PROGRAM DESCRIPTION Business Energy Rebates (BER) provides financial incentives in the form of prescriptive rebates to business, non-profit and institutional (BNI) clients to encourage reducing electricity consumption and demand. All BNI...

AI summary The Business Energy Rebates (BER) program provides prescriptive rebates to BNI clients in Nova Scotia to encourage energy efficiency. Eligible measures include energy-efficient products meeting industry standards. Rebates are offered through mail-in and instant options via electrical distributors.

2012 Executive Summary Recommendations The Evaluator noticed that seven of the nine recommendations were implemented by ENSC and allowed for overall program improvement. The implementation of these recommendations has resulted in a number...

AI summary The Evaluator noted that seven of nine 2012 recommendations were implemented by ENSC, leading to program improvements. Overlapping incentives between BER Instant Rebates and other BNI programs were identified, leading to changes such as removing lighting products from Custom Retrofit and transferring them to BER, along with contract clauses to prevent duplicate incentives.

bs) being included in a single Excel document. Small adjustments are required, however, to improve the ease of use of the tracking system. Therefore, the Evaluator makes the following recommendations: - › Separating the savings equation va...

AI summary The Evaluator recommends improving the BER Instant Rebates tracking system by separating savings equation variables into distinct columns and documenting baseline assumptions in the Equations tab for clarity and ease of future revisions.

4.1 Partner Perspectives As part of the BER evaluation, eight distributors involved in BER Instant Rebates were interviewed about their satisfaction. What follows is an overview of distributors' ratings of satisfaction with BER overall, it...

AI summary An evaluation of the Business Energy Rebates (BER) program found an average satisfaction score of 6.4 out of 10 among eight distributors. While support and communications received high marks, overall satisfaction was lower than in previous evaluations. Positive feedback highlighted ENSC's effectiveness and promotional events, such as a special incentive on LED lamps that boosted sales.

4.2.1 Previous Program Participation Before participating in BER, nearly four in 10 participants had previously taken part in an ENSC program. These programs included Custom Retrofit, BES and BER.

AI summary Before participating in the Business Energy Rebates (BER) program, nearly 40% of participants had previously participated in an Efficiency Nova Scotia Corporation (ENSC) program, including Custom Retrofit, Business Energy Solutions (BES), and BER.

Table 7: Previous Program Participation Other Program Participation 2012 (%) 2014 (%) Sample Size 56 27 Yes 30% 37% No 66% 63% Don't know 4% - Program Participation 2012 (#) 2014 (#) Sample Size 17 10 Custom Retrofit 5 2 Small Business Ene...

AI summary Table 7 provides data on previous program participation, showing a slight increase in participation from 2012 to 2014, with 30% participating in 2012 and 37% in 2014. Specific programs such as Custom Retrofit, Small Business Energy Solutions, and Smart Lighting Choices are listed with participation numbers.

4.2.2 Participant Motivations Participants were asked about their motivations for participating in BER. Again, this year's strongest motivation was to save on energy costs, followed by taking advantage of program incentives and rebates.

AI summary Participants in the Business Energy Rebates (BER) program were primarily motivated by the desire to save on energy costs, with taking advantage of program incentives and rebates being the second strongest motivation.

4.2.3 Satisfaction with BER As shown in the table below, there was a high level of satisfaction with BER, with 85 percent of participants offering a rating of 5 or 4 in terms of overall satisfaction. Other aspects of BER were also highly r...

AI summary A high level of satisfaction (85%) was reported among BER participants, with positive feedback on interactions, rebate amounts, and program processes. A small number of participants expressed dissatisfaction due to delays, excessive paperwork, unhelpful staff, and low rebate amounts.

For the most part, participants found it easy to participate in BER. Overall, 69 percent of respondents gave a rating of 5 or 4. For those who found the process difficult (n=8), comments included: (i) difficulty to get the information that...

AI summary Most participants found the Business Energy Rebates (BER) program easy to use, with 69% giving high ratings. However, some found the process difficult due to issues like insufficient information, time consumption, and communication challenges.

Table 10: Ease of Process to Participate in BER Ease of Process to Participate 2012 2014 Sample Size 55 26 5 Very easy 51% 27% 4 36% 42% 3 7% 27% 2 2% - 1 Very difficult 4% 4% Don't know/Refused and removed from calculations \ \ Don't know...

AI summary Table 10 presents data on the ease of participating in the Business Energy Rebates (BER) program in 2012 and 2014, showing a decline in the percentage of respondents finding the process very easy, along with changes in responses across different levels of ease.

\ \ \ Five respondents (63%) gave a response of '5' or '4' Just one participant faced a barrier during participation, which was related to the different types of information required by various parties. Quite positively, no participant int...

AI summary Most respondents (63%) rated the BER program highly, though some faced challenges with information requirements. No issues were reported with installed measures, but some participants requested more information, better communication, and a wider range of rebatable products, though they could not specify what.

Table 11: Recommendations to Improve BER Suggestions to Improve BER 2012 2014 Sample Size 56 27 Provide more information/information sessions 11% 7% Better marketing/awareness 11% 7% Offer more products rebated 7% 7% Better communication -...

AI summary Table 11 presents recommendations to improve the Business Energy Rebates (BER) program, with suggestions including better marketing, more information sessions, and improved communication. The majority of respondents did not provide specific recommendations, with over half in both 2012 and 2014 indicating no recommendations or stating they did not know.

Revised Savings Since the tracked savings parameters were not modified this year to reflect last year's evaluation results, the same recommendations made in the last evaluation still apply this year: › The baseline wattage values should be...

AI summary The document discusses revisions to savings parameters for induction lighting technologies under the Business Energy Rebates (BER) program. Adjustments to baseline wattage and annual hours of operation have led to a 16.7% reduction in overall measure-category savings for eligible induction technologies.

nt of information regarding the process, time-consuming process, eligibility hard to ensure and communication issues. Participants also recommended that more information be provided about the program. Similar to last year, distributors exp...

AI summary The document discusses dissatisfaction among distributors with the rebate tracking and reporting processes of the BER program, highlighting issues with time, financial responsibility, and complexity. It also outlines the calculation of net savings for BER in 2014, including free-ridership levels and NTGR values for different rebate approaches.

This Appendix summarizes all the recommendations made by the Evaluator throughout this report as well as the sections from which the recommendations originated. Sections Recommendations 2 Continue with the efforts to simplify rebate tracki...

AI summary The appendix highlights the need to continue improving rebate tracking and reporting processes for the BER program. While progress has been made, distributors remain dissatisfied due to the time required and administrative burden caused by rebate processing errors.

APPENDIX II INTERVIEW GUIDE WITH DISTRIBUTORS Hello, may I please speak with? [INTRODUCTION] Hello, my name is, from Corporate Research Associates Inc., a marketing survey research firm. I am calling on behalf of Efficiency Nova Scotia Cor...

AI summary This text introduces an interview guide used by Efficiency Nova Scotia Corporation to gather opinions on the impact of the Business Energy Rebates Program from distributors.

ASK IF T5 AND T8 HIGH BAY FIXTURES WERE REBATED THROUGH THE PROGRAM amounted to products. I have a few questions about your sales of T5 and T8 high bay fixtures that are promoted by the Business Energy Rebates Program. Our records indicate...

AI summary The text asks whether T5 and T8 high bay fixtures were rebated through the Business Energy Rebates Program, inquiring about sales trends, the impact of the program's incentives, and potential differences in sales with or without the program.

T4. I am interested in understanding the impact of the Business Energy Rebates program on customers' product choice. Using a scale from 0 to 10, where 0 is "not at all important" and 10 is "extremely important", to what extent do you belie...

AI summary The text includes a series of questions aimed at assessing the impact of the Business Energy Rebates program on customer product choices, particularly regarding the purchase of T5 and T8 high bay fixtures and LED outdoor wallpacks. It also explores customer behavior if the program were to end and evaluates the adequacy of the incentive amounts.

Yes S4. Finally, do you have any suggestions to improve the program? No S2. The program support and communications S3. The rebate processing, tracking and reporting S1. The overall program Aspects of the program a. Score b. Reason Please s...

AI summary The text presents a series of questions related to the Business Energy Rebates (BER) program, focusing on customer satisfaction, program effectiveness, and the influence of incentives on product choices. Respondents are asked about their satisfaction with various aspects of the program, the adequacy of incentives, and the impact of the program on customer behavior.

Verification and Recall (V Series) - V1. Our records indicate that your company or organization would have received a mail-in rebate for an energy efficiency measure that was installed as part of Efficiency Nova Scotia's Business Energy Re...

AI summary This section of the document outlines a verification and recall process for determining if a company or organization received a mail-in rebate for an energy efficiency measure under Efficiency Nova Scotia's Business Energy Rebates Program. It includes a series of questions to identify the most knowledgeable individual and whether they participated in the program.

V4. We would like to talk to the person who is the most knowledgeable about your experience with the Business Energy Rebates Program. Could you give me the name and telephone number of this person? [Probe if respondent is unsure who best t...

AI summary The text outlines a process for contacting the most knowledgeable individual regarding the Business Energy Rebates Program, likely an engineer, equipment contractor, or utility account manager, and schedules an interview with them.

Barriers to Actions and Recommendations for Improvements [B Series] - B1. Were there any challenges or barriers that you faced in implementing the energy efficient measures for which you received a rebate from the Business Energy Rebates P...

AI summary This section of the document explores challenges faced by participants in implementing energy-efficient measures under the Business Energy Rebates Program. It lists barriers such as lack of information, insufficient rebate amounts, excessive paperwork, and difficulty finding contractors.

- P2. Which programs did your company or organization participate in prior to the Business Energy Rebates Program? Other Program Participation 2012 (%) 2014 (%) Sample Size 56 27 Yes 30% 37% No 66% 63% Don't know 4% - Program Participation...

AI summary The text asks about program participation prior to the Business Energy Rebates Program and provides data on participation rates and specific programs in 2012 and 2014. It highlights a decrease in sample size and variations in participation across different programs.

P6. What was second most important reason your company or organization chose to participate in the program? 2012 2014 Motivations Most Important Motivation Most Important Motivation Most Important Motivation Most Important Motivation Sampl...

AI summary The second most important reason for participation in the program was saving on energy costs, with a significant decline in percentage from 2012 to 2014. Satisfaction with the Business Energy Rebates Program was high across various aspects, with the highest satisfaction noted for interactions with contractors and the program overall.

B6. Do you have any suggestions on how to improve the Business Energy Rebates Program? Consider all aspects of the program: process, measures covered, marketing, interactions with program staff, and program forms.

AI summary The question seeks suggestions for improving the Business Energy Rebates Program, considering aspects such as process, covered measures, marketing, interactions with program staff, and program forms.

[INTRODUCTION] Hello, I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. Our records indicate that you or your firm recently part...

AI summary CRA is conducting an evaluation of Efficiency Nova Scotia Corporation's Business Energy Rebates Program and is seeking participation from individuals or firms who have participated in the program to improve it.

Verification and Recall (V Series) - V1. Our records indicate that your company or organization participated in Efficiency Nova Scotia's Business Energy Rebates Program. Is this correct? - 1. Yes (GO TO V3) - 2. No - V2. Is there someone e...

AI summary This document is part of a verification and recall process related to participation in Efficiency Nova Scotia's Business Energy Rebates Program. It includes a series of questions to confirm participation and identify the most knowledgeable individual within an organization.

V4. We would like to talk to the person who is the most knowledgeable about your experience with the Business Energy Rebates Program. Could you give me the name and telephone number of this person? [Probe if respondent is unsure who best t...

AI summary The text requests contact information for the most knowledgeable individual regarding the Business Energy Rebates Program, potentially an engineer, equipment contractor, or utility account manager. The note indicates that the call should be terminated and an interview scheduled with the best contact.

99. (Refused) FR1. Did your company or organization decide to implement the energy-efficient [MEASURE CATEGORY] measure before participating in the Business Energy Rebates Program? 1. Yes 2. No 98. (Don't know) - FR1a. IF FR1= YES, THEN AS...

AI summary The document includes a question regarding whether a company or organization decided to implement an energy-efficient measure before participating in the Business Energy Rebates Program, with follow-up clarification if the answer is 'Yes'.

- 1. Yes - 2. No - 98. (Don't know) - 99. (Refused) [READ FIRST TIME THROUGH ONLY] Now I would like to ask you to consider what actions you would have taken in the absence of the Business Energy Rebates Program. If your company or organiza...

AI summary The text presents a survey question asking respondents to consider the likelihood they would have taken certain actions in the absence of the Business Energy Rebates Program, using a scale from 0 to 10.

FR4. Next, I'm going to ask you to rate the importance of factors that might have influenced your decision to implement the energy-efficient [MEASURE CATEGORY] measure you implemented through the Business Energy Rebates Program. Using a sc...

AI summary The text requests participants to rate the importance of factors that influenced their decision to implement an energy-efficient measure through the Business Energy Rebates Program, using a scale from 0 to 10.

Factor (READ AND RANDOMIZE) Responses a. The Efficiency Nova Scotia rebate(s) Response 98 Don't Know 99 Refused b. Information received during the initial contact by the program representative. Response 98 Don't Know 99 Refused c. Informat...

AI summary The text presents a table with factors related to the Business Energy Rebates Program and responses indicating a lack of knowledge or refusal to answer. It includes information about corporate policy, industry practices, and previous experience with similar programs.

Would Recommend BER to Other Businesses/Companies 2012 (%) 2013 (%) 2014 (%) Sample Size 30 80 67 Definitely 77% 78% 82% Probably 23% 18% 15% Probably not - 1% 1% Definitely not - 4% 1% \ Don't know/refused have been removed from calculati...

AI summary The table presents survey results from 2012 to 2014 regarding the likelihood of recommending the Business Energy Rebates (BER) program to other businesses. The majority of respondents indicated they would 'definitely' recommend the program, with percentages increasing over the years.

Would Participate in Other ENSC Programs 2012 (%) 2013 (%) 2014 (%) Sample Size 30 78 68 Definitely 77% 72% 81% Probably 23% 23% 19% Probably not - 3% - Definitely not - 3% - Don't know/refused have been removed from calculations Source: 2...

AI summary The text presents survey data from 2012 to 2014 on participation in ENSC programs and factors influencing the implementation of energy-efficient measures through the Business Energy Rebates Program. It highlights high participation rates and the importance of ENSC rebates as a key factor in decision-making.

Data (Operating Temp, CFM, Size, Control Info) Date of installation: Motors Total number of motors installed: Motor 1 Motor 2 Motor 3 Manufacturer: Model number: Motor Size [hp]: NEMA Nominal Efficiency (nameplate): Load Factor: Approx. pr...

AI summary The document contains a table for collecting data on motor and VSD installations, including details such as manufacturer, model number, efficiency, load factor, and operational parameters. It is used to assess energy efficiency and compliance with programs like the Business Energy Rebates.

FR2a. If your company had not participated in BER, what is the likelihood that you would have installed exactly the same energy-efficient equipment that you installed through the program? (Scale 0 to 10) IF Pre-FR3 = Yes: FR2a = (Answer x...

AI summary The text presents a survey question (FR2a) asking participants about the likelihood they would have installed the same energy-efficient equipment without the Business Energy Rebates program, scaled from 0 to 10. A calculation formula is provided for determining FR2a based on whether the participant answered 'Yes' to a prior question (IF Pre-FR3 = Yes).

APPENDIX IX CALCULATION EXAMPLE This Appendix provides an example calculation to describe the adjustment process performed for all savings associated with the measure categories of BER MI. As the HVAC measure category was the largest sourc...

AI summary This appendix provides a calculation example for adjusting energy savings from the Business Energy Rebates (BER) MI program, focusing on HVAC measures, particularly air source heat pumps. It outlines algorithms, tracked savings, and revised savings results based on on-site validation.

Program Component Overview BES offers a complete turnkey implementation, including a free on-site energy assessment of energy-efficient lighting and non-lighting measures to small businesses across Nova Scotia. Eligible businesses pay a po...

AI summary BES provides energy-efficient measures for small businesses in Nova Scotia, including lighting, heat pumps, and insulation. A 2012-2013 LED Blitz pilot targeted large facilities, with unfinished measures completed in 2014. BES aimed for 14.0 GWh energy savings and 2.5 MW peak demand savings in 2014, including savings from RP&C common areas.

Key Findings For 2014, BES totalled 761 participants. In addition, 51 participants implemented RP&C Common Area measures in 105 separate buildings, and 42 participants took part in the LED Blitz pilot, bringing the whole BES component's to...

AI summary In 2014, the Business Energy Solutions (BES) program had 761 participants, with additional initiatives such as RP&C Common Area measures and the LED Blitz pilot contributing to a total of 854 participants. These efforts resulted in net energy savings of 13.175 GWh and peak demand savings of 2.570 MW.

The evaluation revealed that BES, including RP&C Common Areas and LED Blitz, generated net energy savings of 13.175 GWh and peak demand savings of 2.570 MW at the generator in 2014.

AI summary The evaluation found that the Business Energy Solutions (BES) program, including initiatives like RP&C Common Areas and the LED Blitz, achieved significant energy and peak demand savings in 2014, with 13.175 GWh of energy savings and 2.570 MW of peak demand reduction at the generator level.

sting cooling systems. This would enable more accurate savings calculations. The tracking report should also contain all hot water heat pump parameters required to perform energy savings calculations. 2014 BES-R5. Develop a process for val...

AI summary The document discusses the need for a validation process to ensure the accuracy of energy savings calculations in the Business Energy Solutions program. It highlights issues with third-party contractors and the need for ENSC to directly follow up with participants to ensure satisfaction and accurate tracking of energy savings parameters.

2 METHODOLOGY This section presents the Econoler team, the methodology used and the activities carried out for the BES evaluation.

AI summary This section introduces the Econoler team and outlines the methodology and activities used for the Business Energy Solutions (BES) evaluation.

Verification and Recall (Series V) - V1. Our records indicate that your company or organization participated in Efficiency Nova Scotia's Business Energy Solutions Program. Is this correct? - 1. Yes (GO TO V2) - 2. No (GO TO V1A) - 3. (Don'...

AI summary This section of the document verifies participation in Efficiency Nova Scotia's Business Energy Solutions Program and confirms the installation of energy-efficient products at a specific facility address.

Program Awareness and Participation (Series P) - P2. What was the SINGLE most important reason your company or organization chose to participate in the Business Energy Solutions program? (DO NOT READ – accept one response] - 1. (To take ad...

AI summary The text presents survey questions about participation in the Business Energy Solutions program, focusing on the primary and secondary reasons for participation. It includes response options such as taking advantage of incentives, reducing energy costs, and improving building efficiency.

Barriers (Series B) - B1. Were there any challenges or barriers that your company or organization faced in implementing the energy efficiency measures provided through the Business Energy Solutions program? - 1. Yes - 2. No (GO TO R1) - 98...

AI summary The document presents a series of questions regarding barriers faced in implementing energy efficiency measures through the Business Energy Solutions program. Respondents are asked to identify the most and second most important challenges, including lack of information, insufficient incentives, and technical knowledge issues.

Firmographics (Series F) These final questions are asked for statistical purposes only. The information collected is strictly confidential. - F1. What is the main activity of the facility where the energy efficiency improvements were imple...

AI summary The text presents a statistical question from a regulatory proceeding, asking about the main activity of a facility where energy efficiency improvements were implemented under the Business Energy Solutions Program. The question is part of a confidential data collection process.

- P3. What was the SECOND most important reason your company or organization chose to participate in the Business Energy Solutions Program? 2012 2013 2014 Reasons for Participating Most Important Motivation Second Most Important Motivation...

AI summary The Business Energy Solutions Program's second most important reason for participation was saving on energy costs, followed by improving lighting conditions. The data shows a consistent trend across the years 2012 to 2014. The majority of respondents did not face any barriers in implementing energy efficiency measures, though the percentage of those who did face barriers increased over time.

\ \ &# x27;Don't know'/'Refused' removed from calculations \ \ \ Percentage of respondents who gave a rating of 5 or 4 on a scale where 5='Very satisfied' and 1='Not at all satisfied' - S2. You indicated that you were not satisfied with th...

AI summary The text references a survey question asking respondents to identify the single most important reason for their dissatisfaction with the Business Energy Solutions program.

R1. Do you have any suggestions to improve the Business Energy Solutions program? Consider all aspects of the program: Process, marketing, interactions with program staff, interactions with contractors and program forms. PROBE: Anything el...

AI summary The document asks for suggestions to improve the Business Energy Solutions program, covering aspects such as process, marketing, interactions with staff and contractors, and program forms.

F1. What is the main activity of the facility where the energy efficiency improvements were implemented under the Business Energy Solutions Program? Business Type 2012 2013 2014 Sample Size 76 61 62 Mercantile-Retail – Enclosed mall or str...

AI summary The Business Energy Solutions Program has implemented energy efficiency improvements across various facility types, with the largest share in 2012 being mercantile-retail (other than mall) at 16%, followed by automotive repair at 9%, and others at 8%. The data shows changes in distribution across years.

Custom NTGR Custom Retrofit Unnamed: 1 Unnamed: 2 Unnamed: 3 Unnamed: 4 Unnamed: 5 Unnamed: 6 Unnamed: 7 Unnamed: 8 FR3. If your company had not received the financial incentives and/or on-bill financing from ENSC, would you have paid and/...

AI summary The document presents a table assessing the impact of financial incentives and technical assistance from Efficiency Nova Scotia on a company's decision to implement a custom retrofit project. It includes scores for factors influencing the decision, such as program incentives, technical assistance, and industry standards.

Table 4: Types of Evaluation TYPE OF EVALUATION PROGRAM Impact COMPONENT OR INITIATIVE Process Market Full-scale Tracked Savings Validation 1 Appliance Retirement x 2 Instant Savings x x x 3 Home Energy Assessment x 4 Green Heat x x x 5 Lo...

AI summary Table 4 outlines various types of evaluation for different programs and initiatives, including process, market, and full-scale evaluations, as well as tracked savings and validation. The table highlights which programs have been evaluated and the types of evaluations applied to them.

B. Instant Savings Evaluation (Full-Scale) Instant Savings is an "upstream discount" program component experienced by residential customers through discounts on energy efficient products when making purchases in stores. It is both a resour...

AI summary The Instant Savings program offers residential discounts on energy-efficient products, combining resource acquisition and market transformation. The evaluation uses interviews, surveys, and baseline analysis, emphasizing evolving markets. It follows the Universal Methods Project protocol, deemed excellent for its rigorous methodology and adherence to best practices.

F. New Home Construction (Tracked Savings) The New Home Construction program, formerly Performance Plus, is designed to encourage homeowners and builders to exceed building code requirements for energy efficiency in new homes. Measurement...

AI summary The New Home Construction program, formerly Performance Plus, incentivizes energy efficiency in new homes through HOT2000 simulations, blower door tests, and certifications like Energy Star. The 2014 evaluation validated tracked savings, re-evaluated EnerGuide points, and analyzed free-ridership. The evaluator's methods are deemed sound, with an R-squared of 0.97 supporting results.

M. Business Energy Rebates (Full-Scale) This program provides prescriptive rebates to business, non-profit and institutional organizations (abbreviated "BNI"). Originally, Business Energy Rebates (BER) was a mail-in rebate program. It now...

AI summary The Business Energy Rebates (BER) program offers prescriptive rebates for BNI organizations via mail-in and instant rebates through distributors. The evaluation involved interviews, surveys, and site visits, leading to 17 recommendations for the DSM Administrator to address impact accounting issues and include free ridership considerations. The evaluation is praised for its thoroughness and reasonableness.

Other Enabling Strategies 0.9 3 Total 42.6 150.5 136.3 21.0 2.1 3.9 0.5 Currency is expressed in 2016 dollars. Columns may not add correctly, due to rounding. Annual avoided costs, calculated using ENSC’s DSM Potential Study at the Base Le...

AI summary The text outlines avoided costs, TRC, PAC, and RIM metrics for energy efficiency programs, referencing ENS's 2015 DSM Resource Plan Settlement Agreement and NSPI's data. It includes a 2016-2018 EECA supply agreement and E1's responses to NSPI information requests.

Date Filed: March 27, 2015 E1 (NSPI) IR-12 Page 1 of 9 2016-2018 Supply Agreement for EECA M06733 (E-ENS-R-15) E1 Responses to NSPI Information Requests NON-CONFIDENTIAL 1 description of how equity between participants and non-participants...

AI summary The document outlines a request for information regarding the 2016-2018 Supply Agreement for the Energy Efficiency Conservation Agreement (EECA M06733). It includes detailed queries about program eligibility, participation forecasts, cost ratios, incentive structures, and implementation budgets.

0.5 1.3 0.6 New Residential 1.3 3.0 0.8 Energy Savings Actions 1.2 15.4 0.0 Residential Subtotal 17.6 60.8 9.3 BUSINESS, NON-PROFIT AND INSTITUTIONAL PROGRAMS AND Direct Installation 6.0 13.0 2.8 Custom Incentives 5.8 20.5 2.1 Custom Retro...

AI summary The text presents a table with figures related to energy savings actions, residential and business programs, and enabling strategies. It includes data on various initiatives such as direct installation, custom incentives, and education & outreach, with corresponding numerical values.

. by preparing a trained 28 workforce that will ultimately require fewer incentives to promote energy-saving 29 technologies, or by encouraging adoption of codes and standards that can eliminate the 30 need for incentives altogether), or r...

AI summary The text discusses opportunities for reducing the need for incentives in promoting energy-saving technologies, such as through workforce training, adoption of codes and standards, and identifying new technologies for future plans.

2.2% 2.0% 2.0% 2% N/A N/A N/A 0% Canada Brazil Mexico U.S. France Germany Italy Russia U.K. Australia China India Japan Americas Europe Asia/Pacific Source: Hay Group PayNet Landscape © 2014 Hay Group. All Rights Reserved 19 Date Filed: Ma...

AI summary The text begins with a reference to a pay landscape comparison across various countries, followed by a document titled 'Reward effectiveness and value' and a narrative titled 'Let’s start with a story.' The content appears to be related to compensation or incentive structures, though no specific details are provided.

Attachment A Page 3 of 6 2016-2018 DSM NS Power Evidence Appendix A Page 46 of 100 For multiple clients, prepared an analysis of innovative DSM in a competitive environment. Mr. Pickles provided a summary and analysis of innovative approac...

AI summary Mr. Pickles conducted analyses of demand-side management (DSM) programs for multiple clients, including assessments of rate impacts, rebate/loan program comparisons, and design of energy efficiency rate structures (e.g., time-of-use, interruptible rates). Work involved evaluating effectiveness, equity, and regulatory compliance across utilities in Wisconsin, Indiana, Hawaii, and Guam.

Attachment A Page 6 of 6 2016-2018 DSM NS Power Evidence Appendix A Page 49 of 100 For a utility affiliate, established channel strategy and led negotiations with the world's largest manufacturer of HVAC equipment to co-market energy infor...

AI summary The text details activities involving a utility affiliate's strategic initiatives, including partnerships with HVAC and building controls manufacturers, staff transitions, compensation structures, acquisition analysis, sales management, and contract development. These efforts focus on expanding market reach, improving operational frameworks, and enhancing business planning through collaboration and internal restructuring.

MeasureLevel Results for Baseline E1 and Optimized Case D Scenarios Pro m T gra ype Sub ͲPro gra m Me asu re Mo del Bui ldin g T ype End Use Cat ego ry Sto ck T tme nt rea Dem and (kW ) Ene rgy (M Wh ) Tot l. Cos al I mp t ($ ) 55 Bus ine...

AI summary The table presents MeasureLevel results comparing baseline E1 and optimized Case D scenarios for business energy rebates, showing differences in demand, energy usage, and total cost impact. The data highlights the impact of energy efficiency measures on commercial buildings.

NON-CONFIDENTIAL 1 Request IR-4: 2 3 Reference: On page 21 of its Evidence, lines 7-8, NS Power states "These changes alone 4 should allow E1 to realize reductions, not increases, from the 2015 spending level of $35 5 million." 6 7 Please...

AI summary NS Power claims that changes to the E1 DSM Plan, including the removal of low-income homeowner program costs and reduced HST costs via ITCs, should result in cost reductions rather than increases from the 2015 spending level of $35 million. This is supported by quantitative analysis and alternative DSM portfolio designs that could achieve 100 GWh savings at lower costs.

To Interested Parties M06733 - EfficiencyOne Application for Approval of a Supply Agreement for Electricity Efficiency and Conservation Activities between EfficiencyOne and Nova Scotia Power Inc., the establishment of a final agreement bet...

AI summary EfficiencyOne's application for a supply agreement with Nova Scotia Power Inc. (NSPI) involves a dispute over the admissibility of a Memorandum by David Pickles (ICF International) commenting on E1's Undertaking U-4. E1 objected to the Memorandum as new evidence, while NSPI argued it was admissible due to E1's prior failure to address incentive levels, E1's use of U-4 documentation, and the Memorandum's reliance on existing evidence rather than new expert testimony.

programs, particularly as it relates to incentives. The Industrial Group expressed concern about the level of incentives as well as the role incentives play with respect to energy efficiency targets. - 45. The Industrial Group is very conc...

AI summary The Industrial Group, along with NSPI and the DOE, expressed concerns about the level of incentives in E1's energy efficiency programs and the impact on meeting targets. They recommended modeling various funding scenarios and suggested a significantly lower annual spending level, around $22 million.

3.5.2 Incentives [66] The Board, in its questioning of El's witnesses, and NSPI and the Industrial Group in their submissions, expressed significant concerns over the manner in which incentives are determined by El. It would appear from th...

AI summary The Board raised concerns about El's incentive structure for DSM programs, noting over 60% of the budget is allocated to participant incentives. Testimonies highlighted issues with justification, reasonableness, and lack of quantitative criteria. NSPI and the Industrial Group argued incentives may be excessive or poorly justified, while El's expert provided contrasting insights. The Board acknowledged concerns but found Mr. Dunsky's testimony more credible.

[69] Mr. Dunsky countered that argument as follows: Thank you. Just to explain a little bit more. So we do some of this work from time to time. We've done it for Efficiency Nova Scotia and others where we'll go out and, first of all, do pr...

AI summary Mr. Dunsky argues that pervasive market barriers, such as organizational silos in commercial kitchens, necessitate high incentives to overcome resistance. He cites a study on energy-efficient equipment showing significant barriers. E1 states incentives are determined by factors like market research and historical data.

This suggests that the targets could have been met with less spending. [74] The Board is also very concerned about the lack of rigor with respect to the determination of incentives. The Board is not satisfied that El presently has sufficie...

AI summary The Board is concerned about the lack of rigor in determining incentives for achieving savings targets and has reduced the Quantum Agreement amounts by 10% for 2016, 2017, and 2018. The Board also denied inflationary increases requested by E1 due to insufficient evidence linking NSPI's costs to general inflation.

rification reports and recommendations, as set out in paragraphs [53J and [54] of this Decision. The Board finds that the TRC for cost effectiveness screening is to remain in place for the time being. [146] In approving the Consensus Agree...

AI summary The Board maintains the TRC for cost-effectiveness screening, approves the Consensus Agreement with a June 30, 2016 deadline for unresolved matters, directs El to research incentive programs by March 31, 2016, and requires El and NSPI to provide alternate DSM budget scenarios and rate impact analyses in future applications.

IT IS HEREBY ORDERED that: - 1. The Board approves a DSM Plan for 2016-2018 in the aggregate amount of $102,150,000 with a target of total cumulative energy savings of 405.9 GWh and demand savings of 62.5 MW. Approved spending is $33,210,0...

AI summary The Board has approved a DSM Plan for 2016-2018 with a total budget of $102,150,000, setting energy and demand savings targets. It also approved a supply agreement between E1 and NSPI, and directed E1 and NSPI to file various reports and analyses, including on financing deferrals, accounting treatments, and locational DSM efforts.

1.2 Programs and Services Overview 5 6 7 4 The 2016-2018 Residential and Business, Non-profit and Institutional (BNI) programs are expected to include ongoing gradual evolution in order to address the following objectives: • 8 9 10 - Respo...

AI summary Efficiency Nova Scotia (ENS) outlines its 2016-2018 programs, emphasizing market adaptation, research integration, and sector balance. Programs 2.0 aim to enhance customer experience through streamlined services, IT upgrades, and flexible incentives. Residential initiatives include education, rebates, and product upgrades, with ongoing improvements based on market shifts and evaluations.

2.1 Efficient Product Rebates (Residential) 27 28 29 30 31 Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often...

AI summary ENS provides residential energy efficiency rebates, offering financial incentives for ENERGY STAR® products and recycling inefficient appliances. The program aims to reduce electricity use by educating consumers and offsetting higher costs of efficient products, with increasing landlord participation and exploration of expanded incentives.

2.3 New Residential 1 2 To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, includin...

AI summary Efficiency Nova Scotia offers incentives for new residential homes to meet ENERGY STAR certification, using EnerGuide scores. The program provides pre-construction energy assessments and post-construction ratings. The Nova Scotia Building Code requires compliance with prescriptive requirements or better performance, with ENS adapting incentives as code updates occur.

3. BUSINESS, NON-PROFIT AND INSTITUTIONAL (BNI) PROGRAMS AND SERVICES 2 3 4 5 6 7 8 9 10 1 Efficiency Nova Scotia's Business, Non-Profit and Institutional (BNI) programs are designed to provide customers with easy access to energy efficien...

AI summary Efficiency Nova Scotia's BNI programs aim to provide businesses, non-profits, and institutions with energy efficiency solutions through technical and financial support. The programs are being adapted to improve customer experience and maximize energy savings, with a focus on a simplified, one-window service approach.

3.2 Custom Incentives 1 2 3 4 5 6 The Custom Incentives program provides financial incentives to help commercial, industrial, not-for-profit and institutional customers reduce their electrical energy consumption and peak demand. Incentives...

AI summary The Custom Incentives program by EfficiencyOne (ENS) provides financial incentives to commercial, industrial, and institutional customers in Nova Scotia to reduce energy consumption and peak demand through energy audits and technical upgrades. It supports measures like efficiency upgrades, cogeneration projects, and feasibility studies, with eligibility based on custom applications.

PLACE: Hearing Room A & B, Office of the Board Date UT # REQUESTED OF DATE DUE June 15, 2015 1 To provide list of sources used in developing table 2 on pg 15 of Philippe Dunsky's evidence and how the verification was done. EfficiencyOne By...

AI summary The document outlines various requests made during a regulatory proceeding, primarily involving EfficiencyOne and NSPI. Requests include providing sources for evidence, responses to recommendations, proposed spending details, incentive assessments, and protocols for incentive setting. These requests are part of a broader regulatory process involving the Board and other stakeholders.

Attachments 2, 3, 6 and 7 Attachments 2, 3, 6 and 7 are generally described in the Non Confidential Undertaking response as follows: Attachment 2 – Consultant research in setting appropriate incentive levels. The report includes Dunsky's m...

AI summary EfficiencyOne seeks confidentiality for Attachments 2, 3, 6, and 7, which include market research on incentive levels for programs like Green Heat and Appliance Retirement. Disclosure risks supplier manipulation of pricing, increasing costs for ratepayers. EfficiencyOne argues redaction would render reports meaningless, citing past Board support for confidentiality in similar cases, such as Nova Scotia Power's South Canoe Wind Project matter (CI #42127).

dustrial and institutional customers with greater flexibility and control over demand side investments funded by the programs at their facilities; and (I) programs for public education regarding energy efficiency and demand management; pro...

AI summary The document outlines requirements for Nova Scotia Power Incorporated's Demand Side Management (DSM) plan under the Public Utilities Act (PUA), including funding mechanisms, performance incentives, budgeting, and economic benefits. It specifies spending limits, reconciliation methods, and the role of the advisory council in approving expenditures. The plan emphasizes reducing peak load, energy costs, and promoting consumer benefits.

asures (LED lights). It is also worthy to note that even if E1 maintained its 2014 level of cost per kWh of savings, it could produce 100 GWh of energy savings for approximately $25 to $26 million. • Achieving 100 GWh for $22 million is es...

AI summary The text discusses the cost-effectiveness of E1's Demand Side Management (DSM) Plan, noting that E1 could achieve 100 GWh of savings for around $25 to $26 million. It highlights that E1's proposed incentive budget is significantly lower than its original budget and that concerns were raised about the lack of evidence supporting the proposed incentive levels.

AN: When determining the incentive levels, I take it 2 you did no market research to inform yourself as to what the 3 appropriate incentive levels would be and how they might impact 4 participation? 6 MR. PICKLES: Well, I certainly inspect...

AI summary The discussion centers on the determination of appropriate incentive levels for energy efficiency programs. The witness questions whether market research was conducted to set these levels, and the response highlights that the incentive levels in the LRAM model are higher than industry norms, citing examples such as LED bulbs and adjustable speed drives. The witness also notes that the EOne filing is informed by specific market research.

DATE FILED: July 8, 2015 Page 31 of 50 1 9.0 INCENTIVES 2 3 As noted above, the amount of incentive funding in E1's originally proposed $121.5 4 million DSM expenditure represents approximately 67 percent of its costs. 47 However, 5 there...

AI summary The document discusses concerns raised by the Board regarding the incentive levels in E1's DSM Plan, noting that they are not substantiated and may be excessive. Testimony from Mr. Pickles and Mr. Drazen highlights the lack of justification for these incentives and questions their reasonableness and consistency.

Given that the benefit-to-cost ratio given that benefit-to-cost ratio for the customer, why does EOne consider it necessary to provide a $200 incentive to the customer? That incentive becomes a cost that must be borne by all other customer...

AI summary The proceeding discusses concerns about the cost-effectiveness and justification of a $200 incentive provided by EOne for a DSM measure. NS Power argues that EOne's response to the incentive process was unresponsive and lacks evidence of a documented process or comparison to alternative incentives.

ns to other jurisdictions, it appears the E1 process looks externally only very occasionally, and even then solely to other high cost jurisdictions (E1 cites Rhode Island, Vermont, and Massachusetts). NS Power submits that had the process...

AI summary NS Power argues that E1's incentive structure contains unreasonably high incentives, citing examples such as LED and variable frequency drive incentives. It recommends reducing E1's proposed incentive budget and adopting a protocol for setting incentives in future DSM plans. E1's process is criticized for not sufficiently referencing external jurisdictions.

2016-2018 DSM Plan NS Power Closing Submission Appendix A Page 2 of 3 Memo to Nova Scotia Power July 6, 2015 Page 2 in this proceeding. Further, it is not clear that the process as described existed previously as a formal documented and ad...

AI summary E1 challenges the clarity and prior documentation of NSP's process for determining incentives under the 2016-2018 DSM Plan. The response to IR-12(g)(iv) highlights concerns about the lack of formalized procedures and references for incentive levels, emphasizing gaps in transparency and consistency.

Response: Please refer to EfficiencyOne's response to NSPI IR‐10 Attachment 1, filed electronically, for measure‐level incentives modelled in the EL‐RAM, which are provided in column BK. The modelled incentive dollars provided reflect actu...

AI summary The response critiques EfficiencyOne's (E1) use of the ELRAM model for incentive calculations, citing lack of rationale, excessive incentives compared to other jurisdictions, and failure to consider cost-effectiveness or affordability. It highlights flaws in E1's process, including reliance on customer input without quantitative criteria and benchmarking against high-cost states, leading to potentially inappropriate incentive levels.

2016-2018 DSM Plan NS Power Closing Submission Appendix A Page 3 of 3 Memo to Nova Scotia Power July 6, 2015 Page 3 Finally, the research cited by E1 as supporting its process does not always appear to be sufficiently comprehensive (i.e.,...

AI summary NS Power criticizes the research provided by E1 as insufficient, outdated, and not comprehensive enough to support the incentive setting process for the 2016-2018 DSM Plan. The cited materials lack detailed analysis, particularly regarding non-residential incentive levels, and are not sufficient to justify the proposed E1 budget.

DATE FILED: July 8, 2015 Page 45 of 59 1 On the issue of necessity of incentive programs, as stated above, any proper consideration of this 2 issue is naturally tied into the market assessment undertaken by EfficiencyOne, which can lead 3...

AI summary The testimony discusses the necessity of incentive programs in energy efficiency initiatives. It highlights that while some programs may be so beneficial they do not require incentives, most require them due to cost barriers for customers. Evidence from recent research supports the need for incentives in many cases.

week, just completed market research for the Federal Government into why energy efficient equipment in the commercial kitchen space is not flying off the shelves given that it's so cost-effective. And so one of the things that we'll do is...

AI summary The text discusses a barrier analysis for energy-efficient commercial kitchen equipment, highlighting that pervasive organizational barriers (e.g., separation between purchasing and operations departments) necessitate high incentives. Decision-makers often do not see payback, requiring significant financial incentives to overcome these barriers.

Transcript, June 16, 2015, Page 483, line 14 to Page 485, line 14. 76 Transcript, June 16, 2015, Page 350, lines 15-18. 77 Transcript, June 16, 2015, Page 351, lines 6-20. 1 a multi-faceted approach to establishment of incentive levels wit...

AI summary EfficiencyOne discusses its approach to determining incentive levels within the EfficiencyOne portfolio, referencing comparisons to other jurisdictions, historical market data, and direct negotiations with customers. The discussion includes examples such as green heat and instant savings programs.

int, Mr. Dunsky stated: Transcript, June 16, 2015 Page 340, line 17 to Page 341, line 16. 80 Transcript, June 16, 2015, Page 342, Lines 2-3. Mr. Dunsky: …And so one of things that we'll do is a barrier analysis. And this is really critical...

AI summary Mr. Dunsky emphasizes the importance of barrier analysis in determining appropriate incentive levels for efficiency programs. He highlights the flexibility of the current framework, allowing EfficiencyOne to adjust incentives and reallocate funds to high-performing areas. EfficiencyOne submits that evidence supports the framework's effectiveness in minimizing incentives and optimizing savings opportunities.

(d) Incentives Are Too High - 33. The evidence of Mr. Drazen and others highlighted a concern that E1 is not as "efficient" as it could be in terms of the delivery of its targeted energy savings. In other words, either it is overpaying its...

AI summary The document argues that E1's incentives may be excessive, citing inefficiency, overpayment, or high administrative costs. The Industrial Group opposes using other jurisdictions' funding levels, while evidence shows some measures in Nova Scotia are self-paying without incentives. Testimonies from experts highlight varying needs for incentives based on program benefits.

(V) CONCLUSION AND RECOMMENDATIONS - 76. This was the first contract to be negotiated between E1 and NSPI. It is unfortunate that the parties were not able to reach agreement however, the silver lining is that the process provided more inf...

AI summary The Industrial Group recommends the Board approve a Non-Budgetary Consensus Agreement, reject E1's proposed DSM investment level, and direct E1 to implement a lower spending plan with specific energy and demand savings targets. They also request additional time for settlement discussions and emphasize the need for transparency and appropriate incentive levels in E1's programs.

APPROPRIATE INCENTIVE LEVELS It is essential the incentives offered through DSM programming strike an appropriate balance. Incentive levels should only be set to the level needed to incent participation. At several times throughout the hea...

AI summary The document emphasizes the need for balanced incentives in Demand Side Management (DSM) programs, with the Board expressing concerns about overpayment. The Consumer Advocate supports rigorous evaluation processes, suggesting the DSM Advisory Group as a platform for submissions, leading to EfficiencyOne developing a protocol for implementation.

Re: M06733 – Nova Scotia Power Incorporated – Reply Submissions This correspondence is further to your letter of July 13, 2015 and Mr. Gogan's letter of July 9, 2015, objecting to the inclusion of a memorandum prepared by ICF International...

AI summary Nova Scotia Power (NS Power) responds to objections regarding the inclusion of ICF International's memorandum in its submission. NS Power argues E1's objections are without merit, citing E1's failure to provide incentive rationale, E1's use of U-4 documents in its closing submission, and the appropriateness of Mr. Pickles' memorandum based on existing evidence. NS Power asserts the Board should consider the memorandum.

3. Mr. Pickles' memorandum is not new evidence In his memorandum, Mr. Pickles sets out his review of U-4 and states whether the documentation provided supports E1's position that its incentive levels are appropriate. Mr. Pickles' comments...

AI summary Mr. Pickles' memorandum is criticized by E1 for making inappropriate jurisdictional comparisons, but the response clarifies that his comments only reference E1's own comparisons to high-cost states. The memorandum is deemed not new evidence, as it does not introduce new facts or statistics but critiques E1's existing documentation. The Board's relaxed evidence rules are highlighted, allowing broad discretion in admitting evidence.

pt, June 16, Page 498, Line 12 to Page 499, Line 5. and apart from the issue of being filed too late to be considered by the Board, is based on an erroneous interpretation of the requirement of U-4. For its part, the Industrial Group has t...

AI summary The Industrial Group criticizes EfficiencyOne's service delivery framework, arguing it disincentivizes eliminating incentives by tying performance targets to energy savings. EfficiencyOne counters that it can count savings from non-incentive measures like education and information campaigns, even if customers don't apply for rebates. The dispute centers on how performance metrics are evaluated.

1 MS. RUBIN: And some of them would pay for themselves in as little as three to four 2 months? 3 4 one33 MS. VINCENT: Some may. We haven't specifically looked at every 5 6 Ms. Vincent did not state that EfficiencyOne "had not looked at the...

AI summary The discussion focuses on the factors influencing customer adoption of energy efficiency measures, with a particular emphasis on simple payback periods and the impact of electricity rates. EfficiencyOne considers customer payback and other factors, such as access to capital, when determining incentives for efficiency upgrades.

really a function of the kind of industry that they're in, the kind of customer they are, the segment that they're in, the prism segment that they're in, if that means much to you[36](#page-20-1) . Similarly, NS Power has included sections...

AI summary The text discusses discrepancies in NS Power's use of the EL-RAM model to assess EfficiencyOne's incentives. NS Power cited Mr. Pickles' testimony but failed to provide evidence that EfficiencyOne's incentives are excessive. Errors in Mr. Pickles' interpretation of the model, including incorrect assumptions about LED costs and incentive rates, are highlighted as undermining NS Power's claims.

5 The need for effective control of incentives The Consumer Advocate agrees it is necessary to ensure a cost effective DSM program. That includes ensuring incentives are appropriate. The issue of what level of incentive is appropriate for...

AI summary The Consumer Advocate emphasizes the need for cost-effective DSM programs with appropriate incentives. EfficiencyOne's proposed incentive levels face scrutiny, though no evidence shows they are excessive in Nova Scotia's context. Concerns include determining fair levels, addressing income disparities, and evaluating participation rates. Recommendations include rigorous incentive evaluation, tracking free ridership, and referring programs to a Working Group.

DATE FILED: July 15, 2015 Page 6 of 32 1 3.0 CONSUMER ADVOCATE'S CLOSING SUBMISSION 2 3 Although the Company disagrees with a number of contentions in the CA's Closing 4 Submission, NS Power was appreciative of the CA's acknowledgement of...

AI summary The Consumer Advocate's closing submission highlights concerns about incentive levels in DSM programming, acknowledging the risk of overpayment and the need for discipline in the evaluation process. NS Power opposes the Financial Settlement Agreement due to its lack of mechanisms to address these risks. The CA also criticizes NSPI's Alternative Plan for being illustrative rather than a viable portfolio.

5.4 Incentives 17 18 19 20 21 22 23 24 25 E1 states that "there has been no evidence placed before this Board that would show that incentives provided by EfficiencyOne with respect to specific measures are excessive." 35 As noted above, th...

AI summary EfficiencyOne (E1) argues that its incentive levels for energy efficiency measures are not excessive, but expert testimony from Mr. Drazen and Mr. Pickles highlights a lack of transparency in E1's methodology. E1 did not provide sufficient quantitative or qualitative analysis to support its application, according to the experts.

1 also testified that some of E1's incentives were "far outside the range of 2 reasonableness." 37 3 4 Moreover, Mr. Pickles provided several examples of what he identified as "unusually 5 high" incentives, such as the incentive level for...

AI summary Testimony indicated that some of E1's incentives were 'far outside the range of reasonableness.' Examples included high incentives for LED lamps and commercial dishwashers. E1 claimed its methodology for setting incentives was industry-standard and verified, but no evidence was presented to support this claim.

ing 4 directed EfficiencyOne to provide an assessment of its incentive levels. This document was filed with the Board on June 24, 2015, well in advance of the closing submissions date of July 8, 2015. Through the ICF Memorandum, NS Power n...

AI summary NS Power submitted a memorandum introducing evidence on EfficiencyOne's incentive levels, which EfficiencyOne objects to, arguing it is prejudicial and prevents cross-examination of Mr. Pickles. The Board previously rejected new evidence in closing submissions, as seen in Halifax Regional Municipality Charter and Clarke et al., 2013 NSUARB 163 .

he CA, SBA, AEC and EAC are all parties to the Quantum Agreement and, therefore, support the DSM level of spending proposed in the Agreement. The CA and SBA represent the majority of NSPI's customers. The CA noted that since 2011, through...

AI summary The CA, SBA, AEC, and EAC support the DSM spending level in the Quantum Agreement, noting that ratepayers have been paying around $40 million annually for DSM programs since 2011. The Industrial Group requested a $80 million three-year DSM spending plan to achieve 100 GWh of energy savings annually, though they did not provide a detailed plan. They expressed concerns about the level and role of incentives in DSM programs.

3.5.2 Incentives [66] The Board, in its questioning of El's witnesses, and NSPI and the Industrial Group in their submissions, expressed significant concerns over the manner in which incentives are determined by El. It would appear from th...

AI summary The Board raised concerns about El's incentive design for DSM programs, noting over 60% of the budget is allocated to participants. Experts like Mr. Pickles and Mr. Drazen criticized the lack of justification and reasonableness in incentives, while NSPI argued El's plan lacks quantitative criteria and affordability analysis. Mr. Dunsky's testimony was favored, but concerns about incentive structure were acknowledged.

[69] Mr. Dunsky countered that argument as follows: Thank you. Just to explain a little bit more. So we do some of this work from time to time. We've done it for Efficiency Nova Scotia and others where we'll go out and, first of all, do pr...

AI summary Mr. Dunsky argues that market barriers, such as organizational silos in restaurant chains, necessitate high incentives for energy efficiency programs. E1 counters that incentive levels are determined by factors like market research and comparisons to other jurisdictions.

This suggests that the targets could have been met with less spending. [74] The Board is also very concerned about the lack of rigor with respect to the determination of incentives. The Board is not satisfied that El presently has sufficie...

AI summary The Board is concerned about the lack of rigor in determining incentives for achieving energy savings targets and has reduced the Quantum Agreement amounts by 10% for 2016, 2017, and 2018. The Board also denied inflationary increases requested by E1 due to insufficient evidence linking NSPI's costs to inflation.

rification reports and recommendations, as set out in paragraphs [53J and [54] of this Decision. The Board finds that the TRC for cost effectiveness screening is to remain in place for the time being. [146] In approving the Consensus Agree...

AI summary The Board maintains the TRC for cost-effectiveness screening, mandates El to research incentive programs by March 2016, and requires El and NSPI to submit alternate DSM budget scenarios with rate impact analysis. The Consensus Agreement includes a provision to resolve unresolved matters by June 2016.

2. RESIDENTIAL PROGRAMS AND SERVICES Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating potential pa...

AI summary Efficiency Nova Scotia offers residential energy efficiency programs with incentives, education, and rebates. Programs include Efficient Product Rebates, Existing Residential, and New Residential. The goal is to encourage multiple energy-saving actions and adapt to market changes over three years.

2.1 Efficient Product Rebates (Residential) Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at a higher up...

AI summary Nova Scotia's Efficient Product Rebates (Residential) program promotes energy-efficient product adoption through financial incentives, consumer education, and appliance recycling. ENS collaborates with retailers to offset higher costs of efficient products and removes outdated appliances, reducing system load. Rebates target lighting, appliances, and electronics meeting ENERGY STAR® standards, with expanded options for landlords and multi-inefficient appliance participants.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program aims to reduce electricity consumption through energy efficiency improvements in Nova Scotia's housing stock. It offers rebates, financing, and low-cost product installations, targeting single-detached homes, rentals, and multi-family buildings. ENS collaborates with service organizations and contractors, with recent initiatives including energy planning tools and property tax financing pilots.

2.3 New Residential To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, including ro...

AI summary Efficiency Nova Scotia (ENS) offers incentives for new residential construction to meet or exceed ENERGY STAR® 7 certification, aiming for 20% energy reduction. The program includes pre-construction assessments and post-construction ratings. The Nova Scotia Building Code requires compliance with prescriptive standards or better performance, with ENS requiring EnerGuide 85 or ENERGY STAR certification for incentives. ENS will adapt if Building Code updates occur.

3.1 Efficient Product Rebates (BNI) The BNI Efficient Product Rebates program provides financial incentives, through prescriptive rebates, on a wide variety of products to encourage BNI end-users to reduce electrical energy consumption and...

AI summary The BNI Efficient Product Rebates program offers prescriptive rebates for energy-efficient products to reduce energy consumption. Eligible customers can apply via mail or purchase discounts. Supported measures include lighting, HVAC, and IT technologies, with objectives to raise awareness and market penetration. The program aims to expand offerings as markets evolve.

hoices than would otherwise have been purchased; • Discretionary retrofit: efficient components intended to replace existing equipment before the end of its useful life as a cost-effective retrofit. Technical and financial services support...

AI summary The Custom Incentives program promotes energy efficiency through rebates, financing, and technical support for retrofit projects. ENS targets specific markets like retail, education, and industry, while BNI participants implement measures via third parties. Services include low-interest loans, expert referrals, and incentives for best practices in building systems.

2.1 Efficient Product Rebates (Residential) Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at a higher up...

AI summary Nova Scotians benefit from energy-efficient products through ENS's rebate programs, which offset higher upfront costs. Incentives are available for ENERGY STAR®-certified products and select non-certified items. ENS also recycles old appliances, reducing system load, and explores additional incentives for landlords with multiple inefficient appliances.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program aims to reduce electricity consumption in Nova Scotia's housing stock through energy efficiency incentives, rebates, and financing. It targets single-family homes, rentals, and multi-family buildings, offering services like heating system upgrades and lighting improvements. Recent initiatives include energy planning tools and financing options tied to property taxes.

3.1 Efficient Product Rebates (BNI) The BNI Efficient Product Rebates program provides financial incentives, through prescriptive rebates, on a wide variety of products to encourage BNI end-users to reduce electrical energy consumption and...

AI summary The BNI Efficient Product Rebates program offers prescriptive rebates for energy-efficient products to reduce electrical consumption and peak demand. Eligible BNI customers can choose from predefined measures, with rebates administered via mail-in applications or point-of-purchase discounts. The program aims to raise awareness, promote efficient technologies, and transform market practices through expanding rebate offerings and streamlined processes.

ed to replace existing equipment before the end of its useful life as a cost-effective retrofit. Technical and financial services supporting the above measures are intended to achieve the following: - Provide rebates for initial scoping st...

AI summary The Custom Incentives program offers rebates, financing, and technical support for energy efficiency retrofits in BNI facilities. ENS tailors services for targeted markets like schools and commercial buildings, emphasizing third-party implementation and customer-focused solutions. The program aims to promote innovative energy technologies and best practices in building systems.

INCENTIVES REPORT With respect to incentives, the Board directed E1 to undertake research and make recommendations on a more rigorous program, to be filed with the Board by March 31, 2016. E1 requested an extension to June 30, 2016, to all...

AI summary The Board directed E1 to propose a more rigorous incentive program by March 31, 2016. E1 requested an extension to June 30, 2016, with the Industrial Group supporting the extension if revisions can be implemented promptly. The Industrial Group also recommends preserving flexibility to adjust incentives in long-term contracts.

2. RESIDENTIAL PROGRAMS AND SERVICES Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating potential pa...

AI summary Efficiency Nova Scotia (ENS) offers residential programs to promote energy efficiency through rebates, education, and home assessments. Programs include Efficient Product Rebates, Existing Residential, and New Residential services. ENS aims to maximize energy savings by encouraging multiple efficiency actions and will adapt services over a three-year period based on market needs and evaluations.

2.1 Efficient Product Rebates (Residential) Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at a higher up...

AI summary Nova Scotians benefit from energy-efficient products through ENS's incentives and recycling programs. ENS collaborates with retailers to offset higher costs of efficient products, offers rebates for ENERGY STAR®-certified items, and recycles old appliances. The program aims to reduce electricity use by removing inefficient appliances and promoting energy-efficient alternatives.

2.3 New Residential To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, including ro...

AI summary Efficiency Nova Scotia (ENS) offers incentives to encourage energy-efficient new residential construction in Nova Scotia, focusing on ENERGY STAR® 7 certification. Pre-construction assessments and post-construction ratings are provided, with incentives requiring homes to meet EnerGuide scores of 85 or higher. The program adapts to updates in the Nova Scotia Building Code to promote further energy efficiency.

3.1 Efficient Product Rebates (BNI) The BNI Efficient Product Rebates program provides financial incentives, through prescriptive rebates, on a wide variety of products to encourage BNI end-users to reduce electrical energy consumption and...

AI summary The BNI Efficient Product Rebates program offers prescriptive rebates for energy-efficient products to reduce energy consumption and peak demand. Eligible customers can choose from a predefined list of measures, with rebates delivered via mail or distribution partners. The program aims to raise awareness, encourage efficient product use, and transform markets by increasing adoption of efficient technologies. It will expand rebate offerings and streamline processes as markets evolve.

3.2 Custom Incentives The Custom Incentives program provides financial incentives to help commercial, industrial, not-for-profit and institutional customers reduce their electrical energy consumption and peak demand. Incentives are provide...

AI summary The Custom Incentives program offers financial support to commercial, industrial, and institutional customers in Nova Scotia to reduce energy consumption and peak demand through energy audits and efficiency upgrades. It accommodates diverse customer needs, supports engineering studies, and includes measures like retrofitting systems and cogeneration projects outside the COMFIT program.

4.2.1 Primary and Secondary Research - Innovation is critical to ensure ENS programs reflect current technologies and consumer behaviour patterns. As such, an important focus of research will be to explore new opportunities for DSM program...

AI summary Efficiency Nova Scotia (ENS) emphasizes innovation in Demand Side Management (DSM) programs through primary/secondary research, focusing on consumer behavior, new technologies, and opportunities like demand-response. ENS will develop information management systems to improve customer experience, streamline reporting, and enhance program delivery, building on Synapse's 2013-2015 DSM Plan recommendations and the UARB's Decision.

IT IS HEREBY ORDERED that: - 1. The Board approves a DSM Plan for 2016-2018 in the aggregate amount of $102,150,000 with a target of total cumulative energy savings of 405.9 GWh and demand savings of 62.5 MW. Approved spending is $33,210,0...

AI summary The Board approves a DSM Plan for 2016-2018 with a budget of $102.15 million and sets targets for energy and demand savings. It also approves a supply agreement, consensus agreement, and various filing requirements. The TRC test is maintained, and E1 is directed to explore alternate DSM budget scenarios and improve incentive determination processes.

1.2 Programs and Services Overview 5 6 7 4 The 2016-2018 Residential and Business, Non-profit and Institutional (BNI) programs are expected to include ongoing gradual evolution in order to address the following objectives: • 8 9 10 - Respo...

AI summary The 2016-2018 programs aim to evolve residential and BNI initiatives by addressing market changes, incorporating research, and ensuring access across sectors. Efficiency Nova Scotia (ENS) plans Programs 2.0 to improve customer experience through streamlined services, IT enhancements, and flexible incentives, with rollout in 2016. The 2015 DSM Resource Settlement Agreement influences low-income participation. Objectives include stability, sector investment balance, and expanded energy efficiency offerings.

2.1 Efficient Product Rebates (Residential) 27 28 29 30 31 Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often...

AI summary Efficiency Nova Scotia (ENS) provides residential energy efficiency incentives, including rebates for ENERGY STAR®-certified products and recycling of inefficient appliances. ENS collaborates with retailers, offers no-charge appliance recycling, and targets landlords to reduce electricity use through energy-efficient measures.

2.2 Existing Residential 19 20 21 22 23 24 25 26 The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvem...

AI summary The Existing Residential program aims to reduce electricity consumption for heating, lighting, and water heating in Nova Scotia's housing stock through cost-effective energy efficiency improvements. Services include rebates, financing, and low-cost product installations, with examples of recent initiatives like personal energy planners and property tax-based financing pilots. ENS manages the program, collaborating with contractors and municipalities.

2.3 New Residential 1 2 To encourage energy efficient design and use of energy efficient products in new residential construction, Efficiency Nova Scotia's New Residential services are offered to builders and owners of new houses, includin...

AI summary Efficiency Nova Scotia (ENS) provides services to promote energy efficiency in new residential construction, requiring ENERGY STAR certification or EnerGuide scores of 85+ for incentives. The Nova Scotia Building Code mandates compliance with prescriptive requirements or superior performance, with ENS adapting its programs to updated standards. Homes meeting ENERGY STAR use 20% less energy than the Building Code baseline.

3. BUSINESS, NON-PROFIT AND INSTITUTIONAL (BNI) PROGRAMS AND SERVICES 2 3 4 5 6 7 8 9 10 1 Efficiency Nova Scotia's Business, Non-Profit and Institutional (BNI) programs are designed to provide customers with easy access to energy efficien...

AI summary Efficiency Nova Scotia's Business, Non-Profit and Institutional (BNI) programs aim to provide energy efficiency solutions through technical and financial support. The programs are being adapted to improve customer experience and increase energy savings, with a focus on a simplified, one-window approach. Key services include Efficient Product Rebates, Custom Incentives, and Direct Installation.

3.2 Custom Incentives 1 2 3 4 5 6 The Custom Incentives program provides financial incentives to help commercial, industrial, not-for-profit and institutional customers reduce their electrical energy consumption and peak demand. Incentives...

AI summary The Custom Incentives program offers financial support to commercial, industrial, and institutional customers in Nova Scotia to reduce energy consumption and peak demand through energy audits and technical upgrades. It accommodates diverse needs, supports engineering studies, and includes measures like efficiency upgrades for compressed air systems and feasibility studies for cogeneration projects, excluding those under the COMFIT program.

Residential programs - Efficient Product Rebates – consists of point-of-purchase discounts and incentives for the retirement of old, inefficient appliances. - Existing Residential - consists of the Residential Direct Install, Rental Proper...

AI summary Nova Scotia's residential energy efficiency programs include rebates for appliance retirement, existing home retrofits, new construction integration, and energy usage comparisons. The Energy Savings Actions program is set to terminate in 2016. These initiatives aim to reduce electricity consumption through targeted efficiency measures.

Evidence of EfficiencyOne 2016-2018 DSM Plan, filed February 27, 2015 with the Nova Scotia Utility and Review Board. 334 • consists of the Business Energy Solutions and the Rental Properties and Condos Direct Installation – 335 Common Area...

AI summary The document outlines the Direct Installation program under the EfficiencyOne 2016-2018 DSM Plan, which helps small-to-medium businesses reduce energy consumption through no-charge assessments and turnkey solutions. The program is delivered by contracted agents and offers financing options for customers.

Residential Programs - Efficient Product Rebates – consists of point-of-purchase discounts and incentives for the retirement of old, inefficient appliances. - Existing Residential - consists of the Residential Direct Install, Rental Proper...

AI summary The document outlines residential energy efficiency programs in Nova Scotia, including rebates for efficient products, existing and new residential services, and energy savings initiatives aimed at reducing electricity consumption through various measures.

Business, non-profit and institutional programs - Efficient Product Rebates consists of both mail-in and point-of-purchase incentives. The Efficient Product Rebates program provides financial incentives through prescriptive rebates on a wi...

AI summary The document outlines three programs under Business, non-profit, and institutional energy efficiency initiatives: Efficient Product Rebates (mail-in and point-of-purchase incentives), Custom Incentives (retrofit and construction programs), and Direct Installation (turnkey solutions for businesses). A footnote references EfficiencyOne's 2016-2018 DSM Plan filed with the Nova Scotia Utility and Review Board (UARB).