E-22014 Electricity Demand Side Management Plan Evaluation Reports
40 passages
Intercept Survey As part of the Instant Savings evaluation, an in-store intercept survey was conducted with participants who purchased eligible CFLs or LED lamps during the spring and fall campaigns. The spring survey focused on CFLs and L...
AI summary An intercept survey was conducted as part of the Instant Savings evaluation to gather feedback on CFL and LED lamp purchases, free-ridership, program awareness, discount awareness, and product purchase intentions. The survey was conducted in-store during spring and fall campaigns in 2014.
Table 4: 2014 On-site Visits Program Component On-site Visits Completed in 2014 Instant Savings 20 Green Heat 5 Residential Direct Install 53 Business Energy Rebates 58 Custom Retrofit 22 Custom New Construction 9 Business Energy Solutions...
AI summary Table 4 outlines the number of on-site visits completed in 2014 for various energy efficiency programs, including Instant Savings, Green Heat, and Business Energy Rebates, among others, with a total of 222 visits conducted.
Table 12: Recommendations for Instant Savings No. Recommendations Instant-R6. Ensure the model number field is completed and accurate for all the appliances. Since the unitary savings value is based on the most popular appliance models sol...
AI summary The table outlines recommendations for improving data accuracy in the Instant Savings program. It emphasizes the importance of completing the model number field for appliances and ensuring retailers provide complete information, such as pricing and SKU numbers, to support impact evaluations and validation of product specifications.
developed for use by the representatives during the customer engagement events. The purpose of these events, which were held in participating retail stores during the campaign periods, was to provide information about Instant Savings and t...
AI summary The Instant Savings program aimed to increase awareness and adoption of energy-efficient products, including LED lamps, through customer engagement events and research. The program achieved electricity and peak demand savings in 2014 and reported these under Residential Efficient Product Rebates.
2 METHODOLOGY This section presents the Econoler team, the methodology used and details on the activities carried out for the Instant Savings evaluation.
AI summary This section introduces the Econoler team and outlines the methodology and activities conducted for the Instant Savings evaluation.
2.2.5 Survey An intercept survey with a total of 294 participants who purchased qualifying CFLs or LED lamps during the spring and fall campaign was conducted by CRA staff in Halifax. The spring survey focused on CFLs and LED lamps, wherea...
AI summary An intercept survey with 294 participants was conducted in Halifax by CRA staff during the spring and fall campaigns to gather feedback on the Instant Savings program, focusing on CFL and LED lamp purchases, free-ridership, program awareness, discount awareness, and rebated products.
3 PROCESS EVALUATION This section presents the findings of the 2014 Instant Savings process evaluation, which has been carried out on the basis of the information gathered from the Instant Savings documentation and tracking system, as well...
AI summary This section provides findings from the 2014 Instant Savings process evaluation, based on documentation, tracking system data, interviews with the Program Manager, and in-store visits.
2013 Executive Summary Recommendations Four of the five recommendations were implemented by ENSC. Acting on these recommendations, ENSC increased promotion of products other than CFLs and LED lamps, and continued conducting general populat...
AI summary In 2013, ENSC implemented four recommendations to promote energy-efficient products beyond CFLs and LED lamps. Findings from surveys showed low awareness and purchase intent for other discounted products. ENSC conducted a price study, held in-store events, and developed a new POP system to promote these products. Additionally, they launched the Instant Savings application to highlight savings from eligible products.
savings value and the quantity of units sold. The Evaluator considers the 2014 Instant Savings tracking sheet concise and straightforward. However, there are two improvement recommendations to make: - › Ensure the model number field is com...
AI summary The Evaluator finds the 2014 Instant Savings tracking sheet to be concise and straightforward but recommends improvements, such as ensuring model numbers are accurate and that retailers provide all requested information for better impact evaluation.
Employees' Knowledge of the Products and Program Overall, the salespeople were aware of the Instant Savings campaign, though they were not always aware of the terms and conditions of the program, such as the end date of the campaign. Sales...
AI summary Salespeople had general awareness of the Instant Savings campaign but were unclear about its terms and conditions. Their knowledge of energy-efficient product characteristics was limited, and reliance on POP displays for discount information was noted.
4 MARKET EVALUATION This section presents the findings of the 2014 Instant Savings market evaluation through the partner and participant perspectives.
AI summary This section presents the findings of the 2014 Instant Savings market evaluation through the perspectives of partners and participants.
4.1.1 Interview with Delivery Agent The DA described its involvement in Instant Savings as complex, given its participation in multiple aspects of program delivery, including communication with all the retail partners, assigning and superv...
AI summary The Delivery Agent (DA) discussed challenges in delivering the Instant Savings program, including varying retailer engagement, difficulties with rebate processing, and delays in receiving rebated product lists from Efficiency Nova Scotia Corporation (ENSC). Minor adjustments were made to the DA's workflow to accommodate program changes.
4.1.2 Interviews with Retailers As part of the Instant Savings evaluation, eight interviews were conducted with nationwide retailers and six interviews were conducted with independent retailers. It should be noted that the nationwide retai...
AI summary Eight interviews with nationwide retailers and six with independent retailers were conducted as part of the Instant Savings evaluation. Satisfaction with the program was moderately high, with independent retailers generally more satisfied than nationwide retailers. Support and communication were highly rated, though some concerns were raised regarding DA representatives and timely updates to rebated appliance lists.
4.2 Participant Perspectives A participant intercept survey was conducted as part of the Instant Savings evaluation. In addition to the questions designed for impact evaluation purposes, survey participants were asked questions related to...
AI summary A participant intercept survey was conducted as part of the Instant Savings evaluation, focusing on CFL and LED lamp purchases, program and discount awareness, and discounted products. The results are presented in the following sections.
\ \ Base: Respondents who were aware of Instant Savings As indicated in the following table, most participants were aware of the discount before paying, which is consistent with the 2013 results. Purchasers of LED lamps are more likely to...
AI summary Most participants were aware of the Instant Savings discount before paying, with higher awareness among LED lamp purchasers compared to CFL purchasers. This aligns with 2013 results and is attributed to the higher discount amount for LED lamps and their higher initial cost.
4.2.3 Influence Notably, the discount is less likely to influence the decision to purchase CFL bulbs than in the past. It should be noted that CFLs were no longer included as part of Instant Savings following the spring campaign, partly du...
AI summary The discount on CFL bulbs has less influence on purchasing decisions compared to the past, leading to their exclusion from the Instant Savings program. However, the discount still influences LED bulb purchases, as shown in Table 11.
4.2.4 Other Discounted Products Four in 10 participants are aware of other products discounted through Instant Savings (43%), which is similar to findings in 2013 (see Table 12). Participants who are aware of other energy-efficient product...
AI summary In 2023, 43% of participants are aware of other energy-efficient products discounted through Instant Savings, similar to 2013. Top products include refrigerators, programmable thermostats, and dimmer switches. One in four participants has already purchased such products.
Table 12: Other Discounted Products Awareness Other Discounted Products Awareness 2012 2013 2014 Sample Size 91 199 230 Yes, aware of other products 34% 45% 43% No, not aware of other products 57% 44% 47% Don't know 7% 11% 10% Skipped 2% -...
AI summary Table 12 shows awareness of other discounted products among respondents who were aware of Instant Savings. Awareness increased from 34% in 2012 to 45% in 2013, slightly decreasing to 43% in 2014. The majority remained unaware, with percentages ranging from 44% to 57%.
5 IMPACT EVALUATION The objective of the 2014 Instant Savings impact evaluation is to determine the gross and net energy savings generated by the energy-efficient products bought through the program. Both electrical energy and peak demand...
AI summary This section evaluates the impact of the 2014 Instant Savings program, focusing on energy and peak demand savings from energy-efficient products. It uses unitary savings values, demand-to-energy ratios, interactive effects, free-ridership, and spillover effects. Unlike the 2013 evaluation, a replacement ratio was not applied to CFL and LED lighting products due to the adoption of the Uniform Method Project (UMP).
Displaced Wattage In 2014, the displaced wattage was revised according to the LED wattage values found in the 2014 tracking sheet and the average equivalent lamp wattage values specified by the manufacturer. Last year, the replaced lamp wa...
AI summary In 2014, the displaced wattage methodology was revised to better reflect the actual lamp replacements, considering the share of each type of replaced lamps. The Evaluator used weighted averages of equivalent wattages from incandescent, halogen, CFL, and LED lamps to estimate displaced wattage, particularly for LED lamps, which were found to have a displaced wattage of 18.5 W. The adjustment aligns with the UMP recommendations and affects savings evaluations for Instant Savings.
In-service Rate For upstream programs like Instant Savings, the UMP has made the following recommendation: "In-service rates should be calculated through an in-home audit. Since program bulbs cannot be easily identified, the in-service rat...
AI summary The UMP recommends calculating in-service rates for upstream programs like Instant Savings using in-home audits and recent bulb purchases. However, the Evaluator decided to claim all savings within the year of purchase due to the high cost and complexity of determining in-service rates for LED lamps in Nova Scotia, as existing studies are based on CFLs and are not applicable to LEDs.
Unitary Savings The unitary savings value was revised according to the displaced wattage of 18.5 watts and the hours of operation estimated at 2.9 hours per day using the following equation: $$Annual\ Unitary\ Savings = \frac{(18.5) \times...
AI summary The unitary savings value was calculated based on displaced wattage and estimated hours of operation, resulting in 19.6 kWh per year. This value was used for evaluating gross savings for LED lamps sold through the Instant Savings program during spring and fall campaigns.
complicated. Please indicate your company name. QA1a. How would you describe your role(s) as an Efficiency Nova Scotia Corporation (ENSC) partner for the Instant Savings program? QA1b. How long have you held that role/those roles (specify...
AI summary The text includes a questionnaire asking Efficiency Nova Scotia Corporation (ENSC) partners about their involvement in the Instant Savings program, whether it is straightforward or complicated, and if complicated, what factors contribute to that complexity.
QB1. On a scale from 1 to 10, where 1 is very poor and 10 is excellent, please rate your satisfaction in regard to the following aspects of the Instant Savings program. Aspects of the program Score 1 = very poor 10 = excellent NA = Not app...
AI summary The document asks participants to rate their satisfaction with various aspects of the Instant Savings program on a scale from 1 to 10. It also inquires about the impact of recent modifications to the program, such as changes to in-store signage, the introduction of an app, and the elimination of certain rebated products.
Part D: General Comments - QD1. What suggestions do you have to improve the Instant Savings program performance? - QD2. More precisely, what suggestions do you have concerning program marketing and outreach activities? Thank you very much...
AI summary This section of the regulatory proceeding document includes two questions seeking suggestions to improve the Instant Savings program's performance and its marketing and outreach activities. The responses will be kept confidential and used to enhance program effectiveness.
SECTION I – INSTANT SAVINGS PROGRAM'S IMPACT - I1. Have you noticed an increase in sales of other lighting-related products, such as smart power strips, dimmers, motion sensors, and outdoor heavy duty timers during the spring or fall campa...
AI summary This section of the proceeding asks whether there has been an increase in sales of lighting-related products, such as smart power strips and motion sensors, during specific campaigns, and if so, which products are directly or indirectly attributed to the Instant Savings program.
QS. On a scale of 1 to 10, where 1 is very poor and 10 is excellent, please rate your satisfaction in regard to the following aspects of the Instant Savings program. Aspects of the program Score 1 = very poor 10 = excellent NA = Not applic...
AI summary The document presents a survey questionnaire asking participants to rate their satisfaction with various aspects of the Instant Savings program on a scale from 1 to 10. The aspects include the overall program, preparation process, marketing, support, items covered, discount amounts, and discount processing.
SECTION BR – BARRIERS AND RECOMMENDATIONS - BR1. In your opinion, what impedes the delivery of the Instant Savings program? Please list barriers in order of importance, with the first one listed being the greatest impediment. - BR3. And fi...
AI summary This section of the proceeding includes questions about barriers to the delivery of the Instant Savings program and suggestions for improving it. The questions are part of a broader inquiry into program effectiveness and challenges faced in implementation.
Do not ask the following questions directly to the representative. Simply show interest in the product/event. In-Store Event Section of the Store where the Event Takes Place Comments Location of the event (which section in the store). Is i...
AI summary The document outlines an in-store event related to energy efficiency programs, focusing on the location of the event, the information provided by representatives, and the visibility of the event through promotional materials such as tent cards and t-shirts. It also notes the use of an Instant Savings App by representatives.
INTRODUCTION AND ELIGIBILITY Hello, my name is _____and I am with Corporate Research Associates, and we are performing the evaluation of the Instant Savings program provided by Efficiency Nova Scotia Corporation. We are gathering informati...
AI summary This text outlines the introduction and eligibility criteria for a survey evaluating the Instant Savings program by Efficiency Nova Scotia Corporation. The survey gathers information from customers who purchased energy-efficient light bulbs (CFLs and LEDs) and asks about purchase details and willingness to participate.
VOLUNTEERED - 97. (Skipped) [GO TO PR3] - 98. (Don't Know) [GO TO PR3] - 99. (Refused) [GO TO PR3] PR2. [ASK IF PR1 = 1] What are those products? Any others? [DO NOT READ RESPONSES – CODE AS MANY AS APPLY] - 1. (Regular or specialty CFLs)...
AI summary The text outlines a survey process related to energy efficiency products, including questions about product types, purchase intentions, and additional products respondents would like to see rebated through the Instant Savings program.
Introduction and Eligibility Hello, my name is _____and I am with Corporate Research Associates, and we are performing the evaluation of the Instant Savings program provided by Efficiency Nova Scotia Corporation. We are gathering informati...
AI summary This text outlines a survey conducted by Corporate Research Associates on behalf of Efficiency Nova Scotia Corporation to evaluate the Instant Savings program. The survey targets customers who purchased L-E-D energy-efficient lights and asks about purchase details and willingness to participate in the survey.
\ \ Base: Respondents who were aware of Instant Savings FR0a/FR0b/FR0bb. You bought CFLs/LEDs today, Efficiency Nova Scotia offered a discount on packages of CFLs/LEDs. Before paying at the cash register, were you aware that a discount was...
AI summary The text asks respondents who were aware of the Instant Savings program if they knew about a discount offered on the purchase of CFLs or LEDs before paying at the cash register.
Importance of Discount 2012 2013 2014 in Influencing Decision to Install Energy efficient Products CFL LED Lamp Purchasers Purchasers CFL Purchasers LED Lamp Purchasers CFL Purchasers LED Lamp Purchaser s Sample Size 68 55 39 100 37 249 Me...
AI summary The text presents data from 2012 to 2014 about the importance of discounts in influencing purchase decisions for energy-efficient products like CFLs and LED lamps. It also includes survey results on awareness of other discounted energy efficiency products through the Instant Savings program.
PR3. Besides CFLs or L-E-Ds, are there any other energy efficiency products you would like to see rebated through the Instant Savings program? We are referring here to products that lead to reduced consumption of electricity.
AI summary The question asks whether there are energy efficiency products other than CFLs or LEDs that should be included in the Instant Savings program to reduce electricity consumption.
\ \ & quot;Don't know", "Refused", and "None/No others" removed from calculations \ \ \ Base: Among those who would like to see other energy efficiency products rebated through Instant Savings
AI summary This text presents a statistical summary related to energy efficiency programs, specifically focusing on Instant Savings. It notes that responses such as 'Don't know', 'Refused', and 'None/No others' have been excluded from calculations, and it references a base group interested in rebating other energy efficiency products through the program.
Table 25: Evaluation Results – Net Energy and Peak Demand Savings for Instant Rebates Products with Unitary Savings Values Ca f Pr du te t g or o o c y H P- T 8- 3 2 W la m p s R W -T 8- 2 8 W la m p s R W -T 8- 2 W 5 la m p s 1- La m p H...
AI summary Table 25 presents evaluation results for net energy and peak demand savings from instant rebate products with unitary savings values. The table includes various products and their corresponding savings metrics, with the Net Total Gross Revenues (NTGR) set at 1.00 for all entries.
Table 26: Evaluation Results – Net Energy and Peak Demand Savings for Other Instant Rebates Products Ca f te Pr du t g or y o o c T 5 d T 8 an H ig h Ba y s D Do L E l ig h ts w n O t he r In do D La L E or m p s O t do u or L D W E l lp k...
AI summary Table 26 presents evaluation results for net energy and peak demand savings for other instant rebate products, showing varying percentages and NTGR values across different categories and product groups.
Table 27: Comparison of Tracked and Evaluated Savings at the Generator for Instant Rebates Initial Gross Savings Adjusted Gross Savings Adjusted Gross Savings with Interactive Effects NTGR Net Savings Energy Savings Tracked Savings from EN...
AI summary The table compares tracked and evaluated savings from Instant Rebates, showing higher evaluated net energy savings than tracked savings due to reduced negative interactive effects. Adjusted gross peak demand savings were lower due to a decreased diversity factor and changes in product popularity, affecting NTGR.
This Appendix summarizes all the recommendations made by the Evaluator throughout this report as well as the sections from which the recommendations originated. Sections Recommendations 4 Collect additional information on the measures sold...
AI summary This appendix outlines recommendations made by the Evaluator, focusing on improving the tracking system for the BER Instant Rebate program. Notable improvements include linking the Masterlist tab to the Reporting tab using unique product codes.