HomeProgram EvaluationM12773Evidence
Topic/Matter Intersection

Topic:"Program Evaluation" in M12773

Matter: NSPI DRO Appeal - Billing Issues - Celine Franz
2 passages 1 document

Program Evaluation across all matters →

F-1NSPI DRO Appeal - redacted 2 passages
Section 2 p. p. 0
sult of system errors caused by the cyberattack. Detailed Consumption Comparison December 2025 – January 2026: 7109 kWh / 59 days → 120.5 kWh/day December 2024 – January 2025: 4402 kWh / 63 days → 69.

AI summary The text references system errors resulting from a cyberattack and provides energy consumption data comparisons. December 2025–January 2026 shows 7109 kWh over 59 days (120.5 kWh/day), while December 2024–January 2025 shows 4402 kWh over 63 days (69.x kWh/day). The data highlights a significant increase in daily consumption post-cyberattack.

Section 3 p. p. 0
9 kWh/day This represents an increase of approximately 73% in daily consumption, which is excessive and unexplained. This clearly demonstrates that the issue cannot be dismissed as a minor discrepancy or explained by annual consumption tot...

AI summary The appeal challenges a DRO decision, arguing it ignored a 73% spike in daily consumption (9 kWh/day) during December 2025–January 2026, attributed to a March 2025 cyberattack causing systemic overbilling. The appellant requests a focused review on this period, using actual meter readings and historical data, rejecting NS Power's reliance on annual totals. All documentation has been submitted, and a fair correction is demanded.

Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →