Topic:"Rate Design" in M12942

PART 4 — A SECOND DISCREPANCY: DIFFERENT RATE CODE THAN NEIGHBOURING METER In the course of comparing our meter to the neighbouring meter referenced in Part 1, we also noted that the two accounts are billed under different rate codes, desp...

AI summary The document highlights a discrepancy where two residential properties on the same street with identical meters are billed under different rate codes, raising concerns about billing consistency and fairness.

PART 6 — WHY THE DRO'S DECISION CANNOT STAND The DRO's Final Written Decision concluded that NS Power appropriately billed our account based on the self-reconciling nature of cumulative meters. We respectfully submit this decision is funda...

AI summary The text argues that the DRO's decision is flawed, citing issues with meter accuracy, lack of key evidence, and inconsistencies in billing records. It highlights a discrepancy between the DRO's findings and NS Power's account of estimated versus actual meter readings.

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) [email protected] Kevin Lapage; N.S.Power Kevin If the Decision is not acceptable to you, you should appeal it to the NSEB within 12 days – see following the Decision fo...

AI summary Don Farmer, the Dispute Resolution Officer, informs Kevin Lapage of Nova Scotia Power that if he is not satisfied with the decision, he may appeal to the NSEB within 12 days. Farmer also instructs NSPower to test the serving meter for accuracy and suggests discussing on-premise energy consumption with Efficiency NS.

5. The rate code discrepancy has not been explained My account is billed under rate code 03B, while the neighbouring account at is billed under rate code 02B. NS Power has not explained why these two comparable residential properties are o...

AI summary The customer is questioning why their residential account is billed under rate code 03B while a comparable neighboring account is under rate code 02B, requesting an explanation from NS Power regarding the discrepancy and its impact on billing.

Relief Requested I ask the Board to order the following: - 1. Independent testing of meter #2047502 by Measurement Canada, including its calibration certificate, with NS Power to preserve and provide full chain-of-custody documentation for...

AI summary The applicant, Kevin Scott Lepage, requests the Board to order independent testing of a meter, explanations regarding an outage anomaly, a period-by-period comparison of meter readings, clarification on rate codes, a full audit of billed consumption from 2021, and a determination of any refund owing. He disputes NS Power's previous submissions and reserves the right to provide additional evidence.