Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) nspdispute [email protected]
Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) nspdispute [email protected] Paul Bernard; N.S.Power Customer Relations Paul Do you intend to connect service from N.S.Power at another address? In response your immediately follo...
AI summary The Dispute Resolution Officer (DRO) clarifies his role and the process for resolving disputes with Nova Scotia Power (NSP), emphasizing that he investigates NSP's adherence to Board regulations but does not oversee daily operations. He explains how estimated meter readings are reconciled with actual readings and outlines the appeal process for customers.