Topic:"Regulatory Approval Processes" in M12530

heduled appointments. Dispatching personnel immediately can require overtime or disrupt planned workflows. Priority fees are charged to reflect the cost and complexity of delivering immediate service. Under Regulation 7.1(l) of the NS Powe...

AI summary NS Power charges priority fees for expedited service, as allowed under Regulation 7.1(l) of the NS Power Regulations. A customer was charged a $143 priority fee for a same-day connection request, but NS Power waived it as a gesture of goodwill. The company is also updating its regulations to reflect current operational needs, with proposed revisions expected by the end of Q2 2026.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Moiling Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb October 27, 2025 Dear A...

AI summary This letter acknowledges the receipt of an appeal by Tariku GASHAHUN against a decision by the Nova Scotia Power Inc. Dispute Resolution Officer dated October 27, 2025. The Board will provide a copy of the appeal to NS Power and the ORO. The letter outlines procedures for public access to appeal information and the requirement to redact personal identifiers.

ard in writing pursuant to Regulatory Rule 12, a copy of which is attached to this letter. The evidence will, in any case, be made available to NS Power to allow the appeal to be properly addressed. By copy of this letter, the Board reques...

AI summary The Board has requested NS Power to file a response to an appeal by the appellant, providing documentation reviewed by the DRO. The appeal must be addressed by NS Power by November 10, 2025, and the appellant has 10 business days to respond. Disconnection notices on the property are to be held until the Board issues a decision.