Topic:"Regulatory Approval Processes" in M12757

Appeal - NS Power Dispute Resolution Officer (DRO) Reference Number: 260327001 Submitted on: Friday, March 27 2026 at 11:53:25 AM (ADT) Contact Information Name on account: Katie Seesahai Account number: Business contact: Account address:...

AI summary An appeal involving NS Power's Dispute Resolution Officer (DRO) is submitted under reference number 260327001 on March 27, 2026. The document includes contact information for Katie Seesahai, though account and mailing details are incomplete. The submission outlines procedural aspects of the appeal process.

12 Mar email to the... Once an actual meter reading is obtained following estimated meter readings, all estimation error is reconciled. Final Written DRO Decision: In the context of Board approved Regulation 5.1, N.S.Power has appropriatel...

AI summary The DRO confirms that N.S. Power appropriately billed the customer after reconciling estimated meter readings with actual readings under Regulation 5.1. The decision can be appealed to the Nova Scotia Energy Board (NSEB), with contact details provided.

• March 21, 2026 – The DRO issued his Final Written Decision pertaining to this appeal, finding as follows: Specific bills can be other than expected if they are based on estimated - as opposed to actual - meter readings. Once an actual me...

AI summary The DRO issued a final decision on March 21, 2026, regarding Ms. Seesahai's appeal, explaining that estimated meter readings can lead to discrepancies in billing, which are later reconciled with actual readings. NS Power agrees with the DRO’s decision and offers options to address Ms. Seesahai’s arrears without penalties. Ms. Seesahai appealed the decision to the NSEB.

Katie Seesahai DRO Appeal (NSEB M12757) NSPI Responses to NSEB Information Requests

AI summary This document pertains to Katie Seesahai's DRO Appeal (NSEB M12757) and includes NSPI's responses to NSEB Information Requests. It outlines the procedural context and the entities involved in the appeal process.

Seesahai DRO Appeal IR-1 Confidential Attachment 1 has been removed due to confidentiality. Katie Seesahai DRO Appeal (NSEB M12757) NSPI Responses to NSEB Information Requests

AI summary The document refers to a DRO Appeal (NSEB M12757) involving Katie Seesahai, with NSPI providing responses to NSEB information requests. A confidential attachment has been removed.

3rd Floor, 1601 Lower Water Street Halifax, Nova Scotia B3J 3P6 Mailing Address PO Box 1692, Unit M Halifax, Nova Scotia B3J 3S3 TEL 902-424-1332 FAX 902-424-3919 TF 1-833-809-0040 [email protected] nserbt.ca/nseb March 31, 2026 Katie Se...

AI summary The Nova Scotia Energy and Utility Board acknowledges receipt of an appeal by Katie Seesahai against a decision by NS Power's Dispute Resolution Officer. NS Power is notified to respond by April 16, 2026. The appeal and evidence will be public records, with options for confidential handling under Regulatory Rule 12.

May 29, 2026 [[email protected]](mailto:[email protected]) Jennifer Ross Director, Regulatory Planning & Compliance Nova Scotia Power PO Box 910 Halifax, NS B3J 2W5 Dear Ms. Ross: M12757 – Nova Scotia Power Inc. – Appeal by K...

AI summary The Board directs Nova Scotia Power to conduct a meter accuracy test for complainant Katie Seesahai, delayed due to a 2025 cybersecurity incident. Testing must align with Regulation 5.5, with results reported to both the complainant and the Board. Steven M. Murphy is the assigned Board member.

Under NS Power's Regulations , electric service is recorded by the meter. In plain terms, the meter is the measuring point for electricity entering the property. NS Power is responsible for delivering electricity to the meter and measuring...

AI summary The Board reviewed an appeal regarding electricity billing and found that NS Power's meter was functioning correctly, bills were accurately calculated, and the appeal is dismissed. The evidence showed that meter readings were accurate and bills were based on actual usage.