Topic:"Regulatory Approval Processes" in M13074

8. The board should require the evidence — not guess at it The Board does not need to conduct a general audit of NSP. It needs to decide a much narrower question: Did the DRO establish, with evidence from NSP, that the additional costs cla...

AI summary The Board is advised not to conduct a general audit of NSP but instead focus on whether the DRO provided sufficient evidence from NSP that the additional costs for Work Order #6873680 were incurred and properly attributable to the Project. The Board should ensure that records exist, and if not, NSP should explain the situation.

10. Relief requested - 1. Set aside the Final Written Decision of the Dispute Resolution Officer. - 2. Determine that the additional backhoe variance of $9,018.67 has not been substantiated and direct that this amount be removed from the a...

AI summary The relief requested includes setting aside a Dispute Resolution Officer's decision, removing unsubstantiated charges, correcting an account, and requiring Nova Scotia Power to refund any credit balance. The request also asks for clarification on any remaining amounts due.

Don Farmer, P. Eng., Dispute Resolution Officer (D.R.O.) Telephone (902) 428-6202, Toll-free 1-877-428-6202, Fax (902) 835-7744 [email protected] Charlton Krentz acting as Agent for the Account of Joanna Hammersley After revie...

AI summary Don Farmer, the Dispute Resolution Officer (DRO), outlines his role in resolving disputes between Nova Scotia Power and its customers. He emphasizes that he is not an employee of Nova Scotia Power or the Energy Board, and his decisions are binding on the company but not on customers, who may appeal to the Board.

From [email protected] To [email protected] Cc [email protected] Date 22/08/2026 15:27:03 Subject DRO Final Written Decision re Joanna Hammersley dispute re Additional Customer Contribution Invoice Don Far...

AI summary The Dispute Resolution Officer (DRO) Don Farmer provides a final written decision regarding a dispute involving Joanna Hammersley and an additional customer contribution invoice from Nova Scotia Power. The DRO clarifies their role in resolving disputes related to Board-approved regulations and emphasizes that their decisions are binding on Nova Scotia Power but not on the customer, who may appeal within 12 days.

ns or role as an Auditor. My Decisions are binding on Nova Scotia Power but not on the Customer. Customers may appeal my Decisions (within 12 days of receipt of Final Written Decision) to the Board. Your Dispute in summary is: that Joanna...

AI summary The dispute involves Joanna Hammersley as the account holder and Charlton Kurtz, who was granted access to her account. The customer disputes an additional invoice issued by NSP for a line extension project, citing discrepancies between the original quote and the final cost, and lack of reconciliation or transparency from NSP.

PO Box 910 Halifax, Nova Scotia Canada B3J September 23, 2026 CONFIDENTIAL (Attachments Only) Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13074 – DRO Appeal – J...

AI summary This letter from the Nova Scotia Energy Board directs NS Power to respond to an appeal by Joanna Hammersley against a DRO decision. The appeal relates to a dispute over an additional invoice issued after initial payment for electric service connection. Key dates and events are outlined, including the initial quote, payment, and subsequent invoice.

September 8, 2026 [[email protected]](mailto:[email protected]) Redmayne Regency Inc. Charlton Krentz Authorized Agent for Joanna Hammersley PO Box 128 Lunenburg NS B0J 2C0 Dear Appellant: M13074 – Nova Scotia Power Inc...

AI summary This letter acknowledges the receipt of an appeal by Joanna Hammersley against a decision made by the Dispute Resolution Officer of Nova Scotia Power Inc. (NS Power). The appeal, identified as M13074, is being forwarded to NS Power and the DRO for review. The letter also informs the appellant about the public nature of the appeal and the process for requesting confidential treatment of evidence.

From: [Charlton Krentz](mailto:[email protected]) To: [Wallace, Lisa;](mailto:[email protected]) [Morris, Mollie](mailto:[email protected]); [Charlton Krentz](mailto:[email protected]) Cc: [legal@redmayn...

AI summary An email exchange regarding a billing-related appeal (M13074 NSPI DRO Appeal) involving Joanna Hammersley, with multiple stakeholders including legal representatives and regulatory personnel from Nova Scotia Power and the Nova Scotia government.

\ \ EXTERNAL EMAIL / COURRIEL EXTERNE \ \ Exercise caution when opening attachments or clicking on links / Faites preuve de prudence si vous ouvrez une pièce jointe ou cliquez sur un lien Good afternoon Ms. Wallace, I am writing to advise...

AI summary NS Power has resolved a matter with a customer and requests closure pending confirmation from the customer's representative. The Nova Scotia Energy Board has granted an extension for filing a response in the M13074 NSPI DRO Appeal - Billing - Joanna Hammersley matter.