PO Box 910 Halifax, Nova Scotia Canada B3J October 7, 2026 REDACTED Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M13104 – DRO Appeal – Amritpal Kaur Dear Ms. Wall...
AI summary Amritpal Kaur is appealing a decision by the Dispute Resolution Officer (DRO) dated September 14, 2026. The appeal involves a high bill inquiry from January 2025. Nova Scotia Power Inc. (NS Power) is directed to file a response with the Nova Scotia Energy Board by October 7, 2026, and provide supporting information and a copy of their response to Amritpal Kaur.
in the DRO file attached as Confidential Attachment 1 . • September 14, 2026 – The DRO issued his Final Written Decision pertaining to this appeal, finding as follows: October 7, 2026 L. Wallace In the context of Board approved Regulation...
AI summary NS Power defended the billing practices of the customer, citing Regulation 5.3 and the Electricity and Gas Inspection Act Regulations. The DRO upheld the billing, and NS Power agreed with the decision, stating that the meter was accurate and billing was in line with regulations. The customer appealed the decision, arguing that the bill was not adjusted at the six-month mark as required.