NSPI DRO Appeal - Billing Issues - Amritpal Kaur
What's happened
Filing Timeline
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08 Oct
DocumentAppellant Amritpal Kaur filed a reply (Exhibit K-4) to NSPI's response in the DRO appeal, asking the Board to order a credit or reduction on her account balance over missed 6-month equal billing reviews
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07 Oct
DocumentNova Scotia Power filed its redacted response (K-3) to Amritpal Kaur's appeal of the September 14, 2026 Dispute Resolution Officer decision, maintaining the customer was billed appropriately.
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07 Oct
DocumentAppellant Amritpal Kaur's additional correspondence, now available, asks the Board to split her account so current usage at her new residence is billed on actual monthly use and historical arrears go on a separate repayment arrangement
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21 Sep
DocumentAmritpal Kaur appeals DRO decision to NSEB, alleging Nova Scotia Power failed mandatory Equal Billing Plan reviews under Regulation 5.3 and seeking write-down of $4,038.08 balance
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15 Sep
CorrespondenceNSEB acknowledges Amritpal Kaur's appeal of NS Power Dispute Resolution Officer billing decision and sets October 7, 2026 response deadline
The filings themselves
Documents
Exhibits
5 files
- K-1 Notice of Appeal (redacted)
- K-2 DRO Decision d. September 14, 2026 (redacted)
- K-3 NSPI Response to Appeal (redacted)
- K-4 Appellants Reply to NSPI Response (redacted)
- K-5 Appellants Additional Correspondence to NSPI Response (redacted)
Other documents
1 file
- 103655 Board Acknowledgment Letter (redacted)
What's discussed — click to drill in
Topics
Billing Procedures
14 passages across 4 documents
Rates And Money
10 passages across 3 documents
Customer Service
6 passages across 2 documents
Regulatory Approval Processes
4 passages across 2 documents
Complaint Resolution
3 passages across 2 documents
Affordable Multifamily Housing And Non Profit Organizations Amf
2 passages across 2 documents
Disconnection Procedures
2 passages across 2 documents
Energy Efficiency
2 passages across 2 documents
Affordability
1 passages across 1 documents
Appeal Processes
1 passages across 1 documents
Compliance Legislation
1 passages across 1 documents
Cybersecurity
1 passages across 1 documents
Energy Efficiency Budgets
1 passages across 1 documents
Energy Usage Patterns
1 passages across 1 documents
Information Disclosure
1 passages across 1 documents
Rate Smoothing Adjustment
1 passages across 1 documents
Regulatory Compliance
1 passages across 1 documents
Regulatory Oversight
1 passages across 1 documents
Stakeholder Engagement
1 passages across 1 documents