Amritpal Kaur
Amritpal Kaur After review and consideration of all of the following and attached, my Final Written Decision in the matter follows. I will begin by stating my role as Dispute Resolution Officer (DRO) in matters of dispute between N.S.Power...
AI summary The Dispute Resolution Officer (DRO) explains their role in resolving disputes between Nova Scotia Power and customers, emphasizing that they are not an employee of Nova Scotia Power or the Energy Board and that their decisions are binding on Nova Scotia Power but not on customers, who may appeal within 12 days.