Topic:"Regulatory Oversight" in M12845

Matter: NSPI Complaint - Billing Issues - Malcolm Mills

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Regulatory Oversight across all matters →

M-3NSPI Response to Complaint 1 passage

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May 26, 2026 NON-CONFIDENTIAL Lisa Wallace Chief Clerk of the Board Nova Scotia Energy Board 1601 Lower Water Street, 3rd Floor Halifax, NS B3J 3S3 Re: M12845 – Customer Complaint – Malcolm Mills Dear Ms. Wallace: On May 11, 2026, Nova Sco...

AI summary NS Power responds to Malcolm Mills' complaint about heat pump costs and program practices, explaining that EfficiencyOne administers energy efficiency programs under the Public Utilities Act. The Board requested NS Power's response by May 26, 2026, emphasizing the franchise structure ensuring program independence.

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