Topic:"Regulatory Oversight" in M12942

Nova Scotia Energy Board Suite 300, 1601 Lower Water St. PO Box 1692, Unit M Halifax, NS B3J 2S3 [email protected] RE: Appeal of DRO Final Written Decision — Account Dispute — NEW EVIDENCE OF METER MALFUNCTION — NS Power Billing To the N...

AI summary The applicant is appealing a Final Written Decision by Dispute Resolution Officer Don Farmer regarding a billing dispute with Nova Scotia Power. New evidence suggests meter #2047502 has been overcounting energy consumption since 2021, changing the dispute from a billing estimation issue to a meter accuracy concern with potential overcharging implications.

PART 1 — THE METER SWAP (JULY 8, 2026) Consistent with the DRO's June 24, 2026 order that NS Power test meter for accuracy, NS Power attended the property on Wednesday, July 8, 2026. The originally scheduled test window was 8:00 AM–12:00 P...

AI summary NS Power conducted a meter swap on July 8, 2026, as ordered by the DRO. The old meter was tested for accuracy at NS Power's own shop, raising concerns about a conflict of interest. The appeal requests an independent test by Measurement Canada and disclosure of results.