Topic:"Residential Programs" in M06733

2.2.1 Residential Sector Results The Residential sector obtained energy savings of 80.5 GWh, compared to the target of 72.9 GWh. The majority of savings were achieved in Existing Residential, as indicated in ENS's mid-course adjustment and...

AI summary The Residential sector achieved 80.5 GWh energy savings, exceeding the 72.9 GWh target. Most savings were from Existing Residential, as noted in ENS's mid-course adjustment and the approved 2014 Plan.

eplacements per house. The transition to LEDs as the replacement for incandescent bulbs also reduced free ridership and allowed for increased program demand in areas with high levels of participation. The Rental Properties and Condos (RP&C...

AI summary The document highlights energy savings from ENSC programs, including 2.7 GWh from the RP&C program and 5.8 GWh from Home Energy Assessments. It notes the shift from CFLs to LEDs, tracking common-space installations under BES, and a 2014 Home Energy Monitoring pilot. Participation growth and internal study contributions to savings are also mentioned.

dential) program total. Although energy savings are achieved, the primary purpose of the activity is to generate awareness of energy efficiency, which is why it is categorized as an Enabling Strategy. ENSC also continued with its Green Sch...

AI summary Efficiency Nova Scotia (ENSC) expanded its Green Schools Nova Scotia program, increasing participating schools from 87 to 132 in 2014. The program engages students and schools across all Nova Scotia counties and school boards, with outreach activities like career fairs and 'Take Our Kids to Work Day.' ENSC emphasizes that its Enabling Strategy prioritizes energy efficiency awareness over direct energy savings.

& lt;sup>d Reflects ENS's planned participation by low income customers, per the 2015 DSM Resource Settlement Agreement. Figure 1.3 - 2017 DSM Resource Plan Investment and Savings 2017 Investment (S Lifetime Benefits ($ million) a Incremen...

AI summary The 2017 DSM Resource Plan outlines investments and savings for residential and non-residential programs, including efficient product rebates, custom incentives, and education initiatives, with a focus on low-income participation and overall energy savings metrics.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program, managed by Efficiency Nova Scotia (ENS), aims to reduce electricity consumption in residential buildings through incentives like rebates and financing for energy efficiency upgrades. Services include home energy assessments, financing options, and partnerships with contractors. Recent initiatives include a personal energy planner and a searchable list of trade partners.

Update on Implementation of 2013 Verification and Evaluation Recommendations B C E F G K Increase promotion of products other than CFLs and LED lamps: Findings from the intercept survey indicated that under half of participants were aware...

AI summary The text discusses the implementation of a 2013 recommendation to increase promotion of energy-efficient products beyond CFLs and LED lamps. The Evaluator found that participants were not sufficiently aware of other discounted products. ENSC has taken steps, including a pricing study and in-store events, but has not implemented product bundling due to budget constraints.

Figure 1. Residential Sector Demand-side Investment vs. All Other Sector Electricity Spending – 2011 to 2018 Year Residential Revenue Requirement (includes Customer Charge) ($ million) [ a ] Demand-side Plan Residential Investment with 50%...

AI summary Figure 1 compares residential sector demand-side investment with all other sector electricity spending from 2011 to 2018. It shows that demand-side investment constitutes a small percentage of residential revenue requirement, with the average cost share per customer remaining relatively stable over time.

Table 3: 2014 Surveys Surveys Completed in 2014 Program Component Annual Quarterly Intercept Builders Appliance Retirement 204 - - - Instant Savings - - 294 - Home Energy Assessment 100 - - - Green Heat 53 - - - New Home Construction 48 -...

AI summary Table 3 provides a summary of surveys completed in 2014 across various program components such as appliance retirement, instant savings, home energy assessments, and business energy rebates. The data highlights the number of surveys conducted annually, quarterly, and through intercept methods.

Table 6: 2014 Evaluated Results, Targets and Tracked Energy Savings at the Generator 2014 Energy Savings (GWh) ENSC DSM Program DSM Component Initial Gross Savings Installed/ Adjusted Gross Savings Evaluated Installed/Adjusted Gross Saving...

AI summary Table 6 presents the 2014 energy savings results, targets, and tracked savings for various energy efficiency programs in Nova Scotia. It includes data for residential and business programs, such as appliance retirement, instant savings, home energy assessments, and business energy rebates. The table also highlights the Net-to-Gross Ratio (NTGR) and net savings for each program.

Table 7: 2014 Evaluated Results, Targets and Tracked Demand Savings at the Generator 2014 Demand Savings (MW) ENSC DSM Program DSM Component Initial Gross Savings Installed/ Adjusted Gross Savings Installed/Adjusted Gross Savings with Inte...

AI summary Table 7 presents the 2014 evaluated results, targets, and tracked demand savings at the generator for various DSM programs and components, including residential and business initiatives. It includes metrics such as initial gross savings, net savings, and targets for each program, with some notes on evaluation methods.

Table 9: Program Performance by Net Energy and Peak Demand Savings at the Generator, 2011-2014 2011 2012 2013 2014 Program Component Energy GWh Demand MW Energy GWh Demand MW Energy GWh Demand MW Energy GWh Demand MW Residential Appliance...

AI summary Table 9 presents program performance data by net energy and peak demand savings at the generator from 2011 to 2014, highlighting various residential and BNI programs. The data shows the energy savings in gigawatt-hours (GWh) and demand savings in megawatts (MW) for each program component over the years.

Residential Direct Install and Home Energy Report have generated the most energy savings for the residential sector, while Business Energy Rebates and Custom Retrofit have been the components achieving the biggest impact in terms of energy...

AI summary The Residential Direct Install and Home Energy Report programs have delivered the most energy savings in the residential sector, while the Business Energy Rebates and Custom Retrofit programs have had the greatest impact on energy savings in the BNI sector.

4.1.1 Instant Savings The 2014 evaluation of Instant Savings demonstrated that most of the recommendations made specifically for Instant Savings in the previous evaluations were implemented. The Evaluator commends ENSC on the efforts it ma...

AI summary The 2014 evaluation of Instant Savings highlights successful implementation of prior recommendations, improvements in product range and marketing, and positive feedback from stakeholders. However, challenges remain, including inconsistent retailer engagement and inadequate in-store POP displays, which hinder program delivery.

Table 13: Recommendations for Green Heat No. Recommendations GH-R2. Improve the pre-screening process to ensure the use of exact information regarding the initial heating system type. For a significant number of on-site visits, the informa...

AI summary This recommendation highlights the need to improve the pre-screening process for the Green Heat program to ensure accurate information about the initial heating system type is used. Inaccuracies between on-site visits and tracking reports can affect eligibility and energy savings calculations.

The 2014 evaluation of Residential Direct Install demonstrated that all of the recommendations made specifically for Residential Direct Install in the last complete evaluation were implemented. The Evaluator commends ENSC on its efforts in...

AI summary The 2014 evaluation of the Residential Direct Install program showed that ENSC implemented all previous recommendations, including transitioning from CFLs to LEDs and improving marketing and tracking. However, installation rates for some products decreased due to higher removal rates by participants and entry errors by DAs, which the Evaluator recommended be investigated.

havioural change being related to turning off the lights. Other behavioural changes include increased awareness of power usage and saving energy, turning off appliances and reducing water consumption. A total of 13,945 participants partici...

AI summary The Residential Direct Install program saw a reduction in participants from 2012 to 2014, but achieved energy savings targets through increased efficiency measures like LED lighting and smart power controllers. The program also included a CBSM Pilot that encouraged reduced warm water usage for laundry, contributing additional energy savings.

Table 14: Recommendations for Residential Direct Install No. Recommendations RDI-R1. Provide participants with more streamlined and personalized information during the visit from the installer. The evaluation results indicated that a major...

AI summary The evaluation of the Residential Direct Install program suggests that participants benefit from more streamlined and personalized information provided by installers during home visits. The Evaluator recommends that ENSC collaborate with DAs to improve promotional materials, grouping them in a single folder and tailoring them to individual participant needs.

4.1.4 Home Energy Report Launched in 2013, Home Energy Report is an innovative program intended to promote behavioural changes towards greater energy efficiency. Since its inception, a total of 93,119 participants have taken part in the pa...

AI summary The Home Energy Report program, launched in 2013, has achieved significant energy savings, particularly through its paper-based component. While the web-based component has had limited measurable impact, the program overall has contributed 34.789 GWh in net energy savings. Evaluation shows that participants adopted some energy-efficient behaviors after participation, though the web-based component's influence was less clear.

Table 15: Recommendations for Home Energy Report No. Recommendations HER-R1. Explain in greater detail the characteristics of Home Energy Report in the program documentation. Designed to influence and change participants' electricity use b...

AI summary The Home Energy Report (HER) program requires more detailed documentation of participant selection numbers and the process for recommending energy-saving tips. The Evaluator recommends that the program manual and evaluation plan provide greater clarity on these aspects to ensure effective implementation and evaluation of the program.

Table 16: Recommendations for Residential Financing No. Recommendations Fin-R1. Incorporate the financing option into existing program components instead of making it a distinct program component. Residential Financing is managed and evalu...

AI summary The table recommends integrating residential financing into existing program components rather than maintaining it as a separate program. This is to avoid misleading categorization, as energy savings from financing-assisted projects are already accounted for under their respective programs. The Evaluator suggests incorporating it into Green Heat, Solar, and Home Energy Assessment programs.

Instant Savings (continued) Natural Resources Canada, Energy Consumption of Major Household Appliances Shipped in Canada, Summary Report, Trends for 1900-2007 , December 2009, p. 43. Natural Resources Canada, Residential Sector Nova Scotia...

AI summary The text provides references to various studies and reports related to energy consumption, efficiency measures, and technologies, including heat pumps, lighting, and appliance usage, primarily focusing on data and methodologies used in energy efficiency programs.

Green Heat (Continued) Navigant Consulting, 2011 to 2019 Fuel Substitution Potential Analysis, Submitted to Nova Scotia Power Inc., February 24, 2010. Residential Direct Install Ad Hoc Recherche, Rapport d'évaluation, Programme : Produits...

AI summary The document lists various studies and reports related to energy efficiency and residential programs, including fuel substitution potential analysis, water conservation studies, and technical reference manuals. These resources were submitted to organizations like Nova Scotia Power Inc. and Hydro-Québec.

Overall Executive Summary Residential Direct Install l a fu ridorchi- Ujah fu ridorchi- Augrage for oo ridorshir PA2 Score IF FR1 = 0% : FR3 / 2 IF FR1 = 100% : FR3 - 5% - 70% - 20% FR4. Level of influence (Scale 0 to 10) Factors a, b and...

AI summary The document presents a scoring framework for evaluating the Residential Direct Install program, assessing factors such as the influence of program factors, likelihood of participation, and timing of installation. It uses a series of conditional formulas and scales to calculate scores based on responses to various questions.

15% Spillover Algorithm Example I Participant Questions Calculation Algorithm Answer Calculation Result SO1. Since the time that you participated in RDI, have you IF 1. Yes: CONTINUE installed any additional energy-efficient products or re...

AI summary The text presents a spillover algorithm used to calculate the impact of the RDI program on participants' additional energy-efficient actions. It includes questions and calculations related to the installation of energy-efficient products, retirement of old appliances, and the influence of the RDI program on these actions. The spillover savings are calculated as 86%.

1 PROGRAM DESCRIPTION Efficiency Nova Scotia Corporation (ENSC) promotes the retirement of household appliances, such as refrigerators, freezers and room air conditioners. Designed to sway Nova Scotians into retiring their old appliances,...

AI summary Efficiency Nova Scotia Corporation (ENSC) promotes the retirement of old household appliances through the Appliance Retirement (ARet) program. Participants receive cash incentives and free pickup of eligible appliances, which are then recycled. Eligibility criteria include appliance age and condition, and rebates vary by appliance type. The program aimed to achieve significant electricity and peak demand savings in 2014.

Demographics (D Series) These final questions are asked for statistical purposes only. The information collected is strictly confidential. - D1. What type of residence do you live in? [READ RESPONSES 1-7, then 96; SELECT ONE RESPONSE] - 1....

AI summary This section of the document collects demographic information about residents for statistical purposes. It asks respondents to identify the type of residence they live in, including options such as single-family homes, apartments, and other specified categories.

EXECUTIVE SUMMARY This report presents the results of the 2014 process, market and impact evaluation of Instant Savings, which is a component of the Residential Efficient Product Rebates program. The 2014 evaluation was based on in-depth i...

AI summary This report evaluates the 2014 Instant Savings program, a part of the Residential Efficient Product Rebates initiative. It includes interviews with the Program Manager, delivery agent, and retailers, in-store visits, and a survey of 294 participants who purchased CFL and LED lamps.

such training would further improve the positive impact of those events. 2014 Instant-R3. Better communicate with the retailers regarding the program processes and timeline. This year, some retailers expressed some dissatisfaction with the...

AI summary The evaluation highlights issues with communication between ENSC and retailers regarding program processes and timelines, as well as a reduction in the evaluated savings of LED lamps due to changes in baseline wattage and market trends. ENSC is advised to improve communication and continue monitoring market evolution.

Table 3: List of Discounts per Product $3 on ENERGY STAR® Regular CFLs (multipacks of two or more) – spring only $5 on Power Bars with Integrated Timers $3 on ENERGY STAR® Specialty CFLs (single or double packs) – spring only $10 (spring)...

AI summary Table 3 outlines various discounts offered on energy-efficient products such as CFLs, LED lamps, and thermostats, with varying amounts depending on the product type and season. The text also mentions that in 2014, the Instant Savings program was promoted through multiple channels including in-store promotions, online platforms, and events.

Effectiveness of Instant Discounts Awarded at the Cash Most retailers automatically awarded the discount at the cash register when a qualifying product was purchased. In four out of nine 2 visits, however, the mystery shopper had to ask th...

AI summary A study found that in most cases, retailers automatically applied instant discounts at the cash register when a qualifying product was purchased. However, in some cases, the discount was not applied or was unclear to the shopper, requiring them to ask the cashier for clarification.

Effectiveness of the Instant Discounts Awarded at the Cash All retailers automatically awarded the discount at the cash register when a qualifying product was purchased. In one case, however, the mystery shopper expected to receive a $5 di...

AI summary The effectiveness of instant discounts awarded at the cash register was evaluated, revealing that while discounts were generally applied correctly, there were instances of misleading POP displays and one occasion where the discount did not appear on the receipt.

4.1.2 Interviews with Retailers As part of the Instant Savings evaluation, eight interviews were conducted with nationwide retailers and six interviews were conducted with independent retailers. It should be noted that the nationwide retai...

AI summary Eight interviews with nationwide retailers and six with independent retailers were conducted as part of the Instant Savings evaluation. Satisfaction with the program was moderately high, with independent retailers generally more satisfied than nationwide retailers. Support and communication were highly rated, though some concerns were raised regarding DA representatives and timely updates to rebated appliance lists.

Table 7: Discount Awareness Discount 2012 2013 2014 Awareness Overall CFL Purchasers LED Lamp Purchasers Overall CFL Purchasers LED Lamp Purchasers CFL Purchasers LED Lamp Purchasers Sample Size 164 99 65 241 44 91 294 43 251 Yes, was awar...

AI summary Table 7 presents data on discount awareness among CFL and LED lamp purchasers in 2012, 2013, and 2014. The data shows that a majority of respondents were aware of discounts before making purchases, with higher awareness rates for LED lamp purchasers compared to CFL purchasers.

4.2.2 Purchases Survey results from the table below suggest a shift in purchases from CFL lamps to LED lamps during the Instant Savings campaign periods since 2012. The majority of the interviews completed in 2014 were with LED purchasers....

AI summary The text discusses a shift in consumer purchases from CFL lamps to LED lamps during the Instant Savings campaign periods since 2012. Survey data from 2012 to 2014 show a significant increase in LED lamp purchases, with a corresponding decline in CFL purchases. Despite this, many participants still had CFLs installed in their homes at the time of the survey.

Table 13: Residential Lighting Metering Studies Region and Year Hours of Use (hrs/day) Number of Homes Number of Loggers Metering Period Hydro-Québec, 201115 Indoor: 2.68 Outdoor: 3.6 200 787 2010 Michigan, 201216 Indoor: 2.2 Outdoor: 3 15...

AI summary Table 13 presents data from residential lighting metering studies conducted in various regions, including Hydro-Québec, Michigan, New England States, and Illinois. The data includes hours of use, number of homes, loggers, and metering periods, providing insights into residential lighting consumption patterns.

In the table below, please check off the items which apply to your product. Product Purchase Situation Product to purchase: Instant rebate received directly at the counter upon presentation of the product to purchase and Walmart) Instant r...

AI summary The text presents a table for evaluating promotional displays related to product purchases, focusing on rebate receipt processes and customer experiences at different retailers. It includes fields for checking off relevant situations and describing any problems encountered during purchase.

Home Depot Promotional Lighting Controls Thermostats Appliances/Clotheslines Material Yes No No. Yes No No. Yes No No. Yes No No. Shelf Talkers Posters Handle Hangers Stickers Bin Violators Coupons Manual Signs Comments: Home Hardware Prom...

AI summary The text presents tables detailing promotional materials and signage related to various product categories such as lighting, controls, thermostats, and appliances at Home Depot and Home Hardware locations. The tables indicate the presence or absence of items like shelf talkers, posters, stickers, coupons, and manual signs.

In the table below, please indicate by using Yes/No for each observation whether the products eligible for rebates were easily identified. The products are located at eye level on the shelf. Yes No Indicate the percentage of available prod...

AI summary The text presents a table asking whether eligible rebate products are easily identifiable, including questions about product placement, shopper ability to identify products, salesperson assistance, and rebate awareness methods.

Purchase (P Series) - P1. Are there any CFLs or L-E-Ds currently installed in your home? CODE ONE ONLY PROBE FOR SPECIFIC YES RESPONSE - 1. Yes CFLs only - 2. Yes L-E-Ds only - 3. Yes Both - 4. No - 98. (Don't Know) - 99. (Refused) - P2_CF...

AI summary This document outlines a survey process related to the purchase of CFLs and L-E-Ds, including questions about the number of bulbs purchased and the method used to determine wattage. The survey includes probes for accuracy and handles cases where responses may be inconsistent or refused.

Introduction and Eligibility Hello, my name is _____and I am with Corporate Research Associates, and we are performing the evaluation of the Instant Savings program provided by Efficiency Nova Scotia Corporation. We are gathering informati...

AI summary This text outlines a survey conducted by Corporate Research Associates on behalf of Efficiency Nova Scotia Corporation to evaluate the Instant Savings program. The survey targets customers who purchased L-E-D energy-efficient lights and asks about purchase details and willingness to participate in the survey.

FR0c/FR0cc. Did you see the stickers, shelf signs or posters in the light bulbs section of the store promoting the discount offered on L-E-Ds? In-store 2012 2013 2014 Promotion Awareness Overall CFL Purch. LED Lamp Purch. Overall CFL Purch...

AI summary The text asks if stickers, shelf signs, or posters promoting discounts on L-E-Ds were seen in the light bulbs section of the store. It includes a table showing awareness of these promotions across different years and product types, with high percentages of respondents indicating they saw the promotional materials.

\ \ Base: Respondents who purchased LED lamps on the day of the survey \ \ Sample size lower than full base due to programming change AW1. Have you ever heard of the Efficiency Nova Scotia program which offers instant savings at the cash r...

AI summary The text discusses a survey question regarding awareness of the Efficiency Nova Scotia program, which offers instant savings for energy-efficient product purchases. It includes a note about the sample size and a reference to a chart.

D1. What type of residence do you live in? 2012 2013 2014 Type of Home Overall (%) CFL Purch. (%) LED Purch. (%) Both CFL/LED Purch. (#) Overall (%) CFL Purch. (%) LED Purch. (%) Both CFL/LED Purch. (#) Overall (%) CFL Purch. (%) LED Purch...

AI summary The data shows the distribution of residence types and ownership status in 2012, 2013, and 2014, including the percentage of homes with CFL and LED purchases. Single-family detached houses make up the largest share, and most residents own their homes.

D4. Do you or does your landlord pay the electric bills for your residence? 2012 2013 2014 You Pay Electric Bills Overall (#) CFL Purch. (#) LED Purch. (#) Both CFL/LED Purch. (#) Overall (#) CFL Purch. (#) LED Purch. (#) Both CFL/LED Purc...

AI summary This table provides data on who pays the electric bills for residences in 2012, 2013, and 2014, distinguishing between respondents who pay directly, those whose landlords pay, and other categories. The data is broken down by CFL and LED purchases, with sample sizes and counts provided for each year.

Verification of Actions Taken (VR Series) VR1. I am going to read you a list of upgrades that may have been recommended by the Energy Advisor for your home. For each one, can you please tell me if that upgrade was recommended for your home...

AI summary The VR1 section asks respondents to confirm whether specific home energy upgrades were recommended by an Energy Advisor. The list includes various insulation, heating, and water heating measures.

[ASK ALL RESPONDENTS] These final questions are asked for statistical purposes only. The information collected is strictly confidential. - D1. What type of residence do you live in? [READ RESPONSES 1-7, SELECT ONE RESPONSE] - 1. Detached s...

AI summary The text presents a set of survey questions aimed at collecting statistical data on residential properties, including the type of residence, number of bedrooms, and whether the home is occupied year-round or seasonally. The information collected is strictly confidential.

S10. Thinking of when your post-retrofit assessment was conducted by the energy advisor, how long, in days, was it before you received your rebate? Length of Time to Receive Rebate 2014 Sample Size 60 7-9 days 2% 10-19 days 10% 20-29 days...

AI summary The text discusses the time it took for participants to receive rebates after a post-retrofit assessment and the importance of various factors in their decision to implement energy efficiency upgrades. Data is presented for 2014, showing the distribution of rebate receipt times and average importance ratings for different program aspects.

D1. What type of residence do you live in? Type of Residence 2012 2013 2014 Sample Size 80 101 100 Single-family detached 88% 97% 91% Semi-detached 8% - 4% Townhouse or duplex - 3% 2% Mobile home or house trailer 3% - 1% Others - - 1% Don'...

AI summary The text presents data on residence types, bedroom counts, and home occupancy patterns across three years (2012-2014). It includes statistical breakdowns of single-family detached homes, semi-detached homes, and seasonal vs. year-round occupancy, along with sample sizes for each year.

EXECUTIVE SUMMARY This report presents the results of the 2014 evaluation of Green Heat, which is a component of the Existing Residential program. The 2014 evaluation was based on an interview with the Program Manager (PM), five on-site vi...

AI summary This report evaluates the 2014 Green Heat program, part of the Existing Residential program, using interviews, on-site visits, and a telephone survey of 53 participants to assess its effectiveness.

Program Component Overview Efficiency Nova Scotia Corporation's (ENSC) Green Heat encourages homeowners to reduce electricity use in homes for space-heating or to supplement it with another energy source. Green Heat focuses on heating syst...

AI summary Efficiency Nova Scotia Corporation's Green Heat program encourages homeowners to reduce electricity use for space heating by offering rebates and zero-interest financing for eligible heating systems, including wood and pellet stoves, geothermal heat pumps, and air-to-water heat pumps. The program aimed for 1.3 GWh of electricity savings and 0.4 MW of peak demand savings in 2014.

Participant Satisfaction Satisfaction with Green Heat was very high among participants in 2014. Indeed, nearly all the respondents indicated their satisfaction with Green Heat overall, as well as with its various aspects, such as the equip...

AI summary Participant satisfaction with Green Heat was very high in 2014, with nearly all respondents expressing satisfaction with the program and its aspects, including ENSC's performance and responsiveness. Few recommendations for improvement were provided, and all participants were likely to recommend the program to others.

1 PROGRAM DESCRIPTION Green Heat targets existing homes in Nova Scotia that primarily use electricity for heating. The goal of Green Heat is to provide financial incentives to homeowners to encourage them to reduce electricity use in homes...

AI summary The Green Heat program provides financial incentives to Nova Scotia homeowners to reduce electricity use for heating or supplement it with renewable energy sources. Participants can choose between rebates or zero-interest financing for eligible heating equipment. The program is managed by Efficiency Nova Scotia Corporation and funded through electricity ratepayer funds. The 2014 strategy focused on close retailer communication and trade show participation.

3.1 Participation in Green Heat [Figure 2](#page-127-3) illustrates a slight decline in participation in Green Heat since its beginning in 2011. A total of 235 participants participated in Green Heat in 2014, which is similar to 2013 (226...

AI summary Participation in Green Heat has slightly declined since its inception in 2011, with 235 participants in 2014. A program modification in late 2012 removed rebates for natural gas switches, potentially affecting participation numbers.

3.5 On-site Visits Five on-site visits were carried out as part of 2014 Green Heat evaluation. These visits included an assessment of two wood stoves, one pellet stove, one central air source heat pump and one geothermal heat pump. The pur...

AI summary Five on-site visits were conducted as part of the 2014 Green Heat evaluation to confirm the installation and use of rebated heating equipment. The visits validated that the equipment was installed and in use, but identified discrepancies in the tracking system regarding the previous heating systems. Improvements to pre-screening and record-keeping are recommended.

Table 6: Reasons for Participating 2012 2013 2014 Reasons for Participating Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Importa...

AI summary Table 6 presents survey data on the reasons participants cited for joining energy efficiency programs between 2012 and 2014. The primary motivation was saving on energy costs, with a consistent decline in percentage over the years. Other motivations include improving comfort, having a backup heating source, and environmental concerns, though these were less significant.

A small number of participants (4%) reported having concerns prior to taking part in Green Heat, which is consistent with the results from 2013 (3%). Concerns were that the financing would not come through or that the new heating system wo...

AI summary A small percentage of Green Heat participants (4%) had concerns about financing and system efficiency prior to participation. Additionally, 19% of participants faced challenges during the installation of energy-efficient equipment rebated through the program, including issues with installations and payback requirements.

4.1.3 Green Heat Influence Survey respondents were asked questions about the influence of Green Heat on their decision to replace their heating system with another heating source. Similar to previous years, the rebate or financing was the...

AI summary Survey respondents indicated that rebate or financing was the most important factor in influencing their decision to replace heating systems, with information about Green Heat being modestly important and previous experience with ENSC or NSP programs being less important.

4.1.4 Satisfaction with Green Heat \ Excludes responses of 'Refused' and 'Don't know' Nearly all respondents were satisfied with Green Heat overall. Of note, none offered a "not satisfied" rating, as shown in Table 9. In addition, the majo...

AI summary Nearly all respondents expressed satisfaction with Green Heat, with none indicating dissatisfaction. Most found it easy to participate, though a small number faced challenges such as insufficient information, excessive paperwork, or poor communication.

Table 11: Recommendations to Improve Green Heat Recommendations to Improve Green Heat 2012 2013 2014 Sample Size 75 70 53 Increase rebate amount 13% 21% 15% Advertise the program more or in a better way 8% 6% 13% Offer additional equipment...

AI summary Table 11 outlines recommendations for improving the Green Heat program based on survey data from 2012 to 2014. Key suggestions include increasing rebate amounts, improving advertising, offering more eligible equipment, and simplifying application processes. The majority of respondents did not provide specific recommendations.

Awareness and Participation [P Series] - P2. Now I'm going to ask you to think back to when you decided to supplement your electric space heating or completely replace it with another heating source and participate in the Green Heat Progra...

AI summary The text outlines a survey conducted to understand participants' motivations and concerns regarding the Green Heat Program, focusing on reasons for switching heating systems, influencing factors, and potential concerns about program participation.

- P2. What was the SINGLE most important reason you were interested in switching heating system or substituting heating source?

AI summary The text presents a question regarding the most important reason for switching heating systems or substituting heating sources, indicating a focus on customer preferences and motivations in energy programs.

- P3. Were there any other reasons? 2012 2013 2014 Reasons for Participating Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Important Motivation Most Important Motivation Second Most Import...

AI summary The table presents survey data on the reasons for participating in energy efficiency programs from 2012 to 2014. The primary motivation for participation was saving on energy costs, with a significant decline in the percentage of respondents selecting this reason over the years. Other motivations included comfort, backup heating, and environmental concerns, but these were less frequently cited.

P4. And who would you say had the most influence on you about purchasing the equipment bought through the Green Heat Program? Who Influenced Purchase of Equipment Through Green Heat 2012 2013 2014 Sample Size 75 70 53 Participant made deci...

AI summary The Green Heat Program's influence on equipment purchases was primarily from participants themselves, followed by word of mouth and other unspecified sources. Concerns about the program prior to participation were low, with the majority of participants having no concerns.

P6. What were those concerns? Specific Concerns with Green Heat 2012 (#) 2013 (#) 2014 (#) Sample Size 8 2 2 Rebates/financing would be too low or insufficient/Financing wouldn't come through 1 1 1 New heating system would be inefficient -...

AI summary The concerns related to the Green Heat Program included insufficient rebates/financing, eligibility worries, high costs, inefficiency of new heating systems, and bureaucratic hurdles. A small percentage of respondents faced challenges in implementing new equipment or energy sources, while most did not encounter significant barriers.

B2. What were those challenges or barriers? Specific Challenges Face in Installing New Equipment 2013 (#) 2014 (#) Sample Size 13 10 Problems with installation - 3 Energy-efficient equipment does not meet payback requirements 1 2 Paperwork...

AI summary The challenges faced in installing new energy-efficient equipment include issues with installation, paperwork, meeting deadlines, and finding qualified contractors. The importance of green heat programs, rebates, and information provided by salespeople was rated on a scale from 0 to 10, with program rebates and financing being the most important factors.

S1. Using a scale from 1 to 5, where 1='not at all satisfied' and 5='very satisfied', how would you rate your satisfaction with the Green Heat Program overall? Satisfaction with Overall Experience 2012 2013 2014 Sample Size 75 70 53 5 – Ve...

AI summary The Green Heat Program received high satisfaction ratings, with 77% to 80% of respondents indicating they were very satisfied. Reasons for dissatisfaction included eligibility requirements, the need to submit many documents, and the program being perceived as geared more towards inspectors/sellers.

S4. On a scale of 1 to 5, where 1='not at all satisfied' and 5='very satisfied', how satisfied were you with each aspect of the Green Heat Program? 2012 2013 2014 Aspect of Green Heat Sample Size Satisfied Sample Size Satisfied Sample Size...

AI summary The Green Heat Program received high satisfaction ratings across most aspects, particularly for the system installed in homes and interactions with ENSC staff. However, satisfaction with rebate or incentive amounts was lower, especially in 2013.

S6. What was difficult about participating in the program? Causes for Green Heat Application Difficulty 2012 (#) 2013 (#) 2014 (#) Sample Size 7 7 6 Lack of information about program/participation process - 5 3 Paperwork/process was time c...

AI summary Participants found difficulties in the Green Heat program, including lack of information, paperwork being time-consuming, poor communication, delays in receiving rebates, and lack of awareness about the program.

CS2. Did you have direct contact with Efficiency Nova Scotia employees regarding the Green Heat program? Contact with ENSC 2012 2013 2014 Sample Size 34 70 53 Yes 91% 93% 92% No 6% 6% 8% Don't know 3% 1% - Source: 2012 C-Sat Residential St...

AI summary The text discusses survey results regarding direct contact with Efficiency Nova Scotia employees related to the Green Heat program, showing high percentages of respondents who had contact in 2012, 2013, and 2014. It also mentions a subsequent question about satisfaction with various factors related to Efficiency Nova Scotia.

S10. Thinking of when you first contacted ENSC about the program, or ENSC contacted you, how long, in weeks, was it before you received your rebate? Length of Time to Receive Rebate 2014 Sample Size 33 2-3 weeks 27% 4-5 weeks 27% 6-11 week...

AI summary The text asks respondents about the time it took to receive a rebate after contacting Efficiency Nova Scotia Corporation (ENSC) and gathers recommendations for improving the Green Heat Program. The data shows varying response times and a range of suggestions for program improvements.

Data Processing With regards to data, the Evaluator used the initial and final EnerGuide ratings and the modeled consumption values provided for 2013 LIH participants. More specifically, the Evaluator kept only those participants who met t...

AI summary The Evaluator processed data from 88 LIH participants using initial and final EnerGuide ratings and modeled consumption values. Participants had to meet specific criteria, including having both initial and final EnerGuide ratings, using 100% electrical heating, and showing an improved rating post-implementation. The analysis aimed to ensure a representative sample for evaluating savings per EnerGuide point.

INTRODUCTION Hello, my name is _________ and I am with CRA (Corporate Research Associates), a Halifax-based survey research company. We are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporati...

AI summary A representative from CRA is conducting a survey to evaluate energy efficiency services provided by Efficiency Nova Scotia Corporation, specifically focusing on the Performance Plus and New Home Construction programs. Participants are being asked for feedback to help improve the programs.

Verification and Recall (V Series) - V1. We understand you participated in the [Performance Plus/New Home Construction] program for the house you built or are building at [ADDRESS FROM FILE]. Is that correct? - 1 Yes [CONTINUE] - 2 No [PRO...

AI summary The text is part of a verification and recall process related to the Performance Plus/New Home Construction program, asking participants if they enrolled in the program for a specific house. It outlines response options and follow-up procedures based on the participant's answer.

FR2a. PERFORMANCE PLUS: STAR certification or higher and consuming less than 19,000 kWh? Response 98 Don't Know built or bought a house with the exact same level of efficiency, therefore reaching an EnerGuide rating of [EnerGuide rating]?...

AI summary The text discusses the PERFORMANCE PLUS program, focusing on energy efficiency standards for new home construction, including EnerGuide ratings and ENERGY STAR certification. It includes responses such as 'Don't Know' and 'Refused' to questions about home construction and energy consumption.

response to a previous question that if the [Performance Plus/New Home Construction] program had not been available there was [a/an] [INSERT RESPONSE FROM FR2c] in 10 likelihood that you would have built or bought a house with the exact sa...

AI summary The text outlines survey questions related to the Performance Plus/New Home Construction program, focusing on the likelihood of building or buying a house with the same level of efficiency at a later date and the impact of rebates on customer behavior. It includes response options and probing instructions for detailed answers.

V3. Did you personally take part in the decision to participate in the [Performance Plus/New Home Construction] program? Homeowner Involved in Decision to Participate in Program 2012 2013 2014 Sample Size 70 70 48 Yes 99% 96% 100% No/The b...

AI summary The table shows a high percentage of homeowners who were involved in the decision to participate in the [Performance Plus/New Home Construction] program between 2012 and 2014, with 99% in 2012, 96% in 2013, and 100% in 2014. The data comes from the 2012 C-Sat Residential Study.

V4. Did you take part in the decisions regarding the energy efficiency measures to install through the [Performance Plus/New Home Construction] program? Homeowner Involved in Decision to Implement the Energy Efficiency Measures 2012 2013 2...

AI summary The text discusses homeowner involvement in decisions regarding energy efficiency measures through the Performance Plus/New Home Construction program, showing high participation rates and the stages at which homeowners became involved in the process.

FR4. Next, I'm going to ask you to rate the importance of the [Performance Plus/New Home Construction] program as well as other factors that might have influenced your decision to build or buy a house with a high level of energy efficiency...

AI summary The text requests participants to rate the importance of the Performance Plus/New Home Construction program and other factors influencing their decision to build or buy a highly energy-efficient home, using a scale from 0 to 10.

Importance of Program in Influencing Homeowner Decision to Build or Buy a House with a High Level of Energy Efficiency 2 012 2013 2014 Sample Size Important Sample Size Important Sample Size Important Mean (0 = "Not at all important"; 10 =...

AI summary The document discusses the importance of energy efficiency programs in influencing homeowner decisions to build or buy energy-efficient homes. It highlights the significance of incentives, EnerGuide labels, expert advice, and homeowner contact with Efficiency Nova Scotia. The data shows increasing engagement with the programs over the years.

INTRODUCTION – PARTICIPANT BUILDERS (FROM SAMPLE) Hello, my name is _________ and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporati...

AI summary CRA is conducting an evaluation of Efficiency Nova Scotia Corporation's energy efficiency programs, specifically the Performance Plus and New Home Construction programs. They are seeking input from participants to improve the programs and understand the residential new construction market.

INTRODUCTION – NON PARTICIPANT BUILDERS (FROM SAMPLE) Hello, my name is _________ and I am with CRA (Corporate Research Associates), a Halifax-based survey research company. We are performing an evaluation of energy efficiency services pro...

AI summary This section introduces a survey conducted by CRA on behalf of Efficiency Nova Scotia Corporation to evaluate residential energy efficiency programs, including the Performance Plus and New Home Construction programs, which provide rebates for energy-efficient home construction in Nova Scotia.

Verification and Recall (VR Series) - VR1. Are you in the business of building and/or selling homes? - 1. Yes [CONTINUE] - 2. No [THANK & TERMINATE] - 98. (Don't know) [THANK & TERMINATE] - 99. (Refused) [THANK & TERMINATE] VR2. Approximat...

AI summary This section of the document outlines a series of verification and recall questions directed at builders in Nova Scotia, focusing on their participation in energy efficiency programs such as Performance Plus and New Home Construction. The questions aim to determine the number of homes built and their eligibility for rebates based on specific timelines and energy performance criteria.

VOLUNTEERED - 4. Neither [GO TO SECTION M] CONSIDER NON-PARTICIPANT BUILDER - 98. Don't know [PROMPT: "Did you or someone else from your firm participate in the Performance Plus and/or New Home Construction program for houses you built in...

AI summary The text contains instructions for survey respondents regarding participation in the Performance Plus and New Home Construction program. It includes options for 'Don't know' and 'Refused' with specific procedures for handling each response.

Verification and Recall (VRP Series) VRP1. Are you in the business of building and/or selling homes? - 1. Yes [CONTINUE] - 2. No [THANK & TERMINATE] - 98. (Don't know) [THANK & TERMINATE] - 99. (Refused) [THANK & TERMINATE] - VRP2. We unde...

AI summary This section of the document asks respondents whether they are in the business of building or selling homes and whether they participated in the Performance Plus or New Home Construction programs in 2014. It includes branching logic based on their responses.

VOLUNTEERED - 4. Neither [PROMPT: "Are you sure? This program provides rebates for installing energy efficient upgrades in newly constructed houses. Plans for the house are reviewed and recommendations are given for upgrades to install in...

AI summary The text outlines a volunteer process for a program that provides rebates for energy-efficient upgrades in newly constructed homes, including prompts to confirm participation in the Performance Plus and New Home Construction programs.

FOR BUILDERS THAT PARTICIPATED IN BOTH PROGRAMS (VRP2=3), ASK VRP4a and VRP4b - VRP4a. [ASK PP PARTICIPANT BUILDERS BASED ON VRP2 = 1 OR 3 ] Among the new houses that you have built so far in 2014 in Nova Scotia, how many have been built u...

AI summary The text outlines survey questions directed at builders who participated in both the Performance Plus and New Home Construction programs in 2014. It asks for the number of homes built under each program, eligibility criteria, and who typically makes the decision to participate. The survey emphasizes providing specific numerical answers and considers the builder's overall experience with the programs.

Free-Ridership (FR Series) FOR BUILDERS WHO PARTICIPATED IN BOTH PROGRAMS [VRP2=3 or VR4=3] , STATE: Given that you have participated in both the Performance Plus and New Home Construction programs in 2014, we ask that you think only of th...

AI summary This section of the Free-Ridership (FR Series) survey asks builders who participated in the Performance Plus or New Home Construction programs in 2014 about the influence of these programs on their decisions to build energy-efficient homes. Questions focus on whether the programs affected the number of houses built and the level of efficiency achieved.

Market Effects – Non Participants (M Series) We will now talk about the houses you have built in 2014 without participating in the Performance Plus and/or New Home Construction program. - M1. Before today, had you ever heard of the Perform...

AI summary This section of the regulatory proceeding explores the energy efficiency measures implemented by non-participants in Efficiency Nova Scotia's programs, specifically the Performance Plus and New Home Construction programs, for houses built in 2014. It asks about awareness, participation, and the likelihood of implementing energy efficiency measures outside of these programs.

Market Effects – Participants (MP Series) We will now talk about the houses you have built in 2014, but without participating in the Performance Plus and/or New Home Construction program. - MP1. [DO NOT ASK IF DK/REFUSED IN VRP4 OR VR3 IN...

AI summary The text discusses a question regarding the number of houses built in 2014 in Nova Scotia by a participant, specifically asking whether they built homes without participating in the Performance Plus and/or New Home Construction program.

INSTRUCTION READ: "Can you please tell me which answer(s) need(s) to be corrected between the number of new houses you or your firm have built so far in 2014 in Nova Scotia and the number of houses built in Nova Scotia under the Performanc...

AI summary The text provides instructions for correcting answers related to the number of new houses built in Nova Scotia in 2014 and their participation in Efficiency Nova Scotia's programs. It also asks about energy efficiency measures implemented outside of these programs.

CS1. How did your company first learn of the programs offered by Efficiency Nova Scotia? Source of Awareness 2013 2014 Sample Size 47 26 Delivery agent from Nova Scotia Home Builders Association 17% 38% Word of mouth – neighbour, friend, c...

AI summary The document discusses how companies first learned about Efficiency Nova Scotia's programs, with the majority citing delivery agents from the Nova Scotia Home Builders Association. It also explores who typically makes the decision to participate in the Performance Plus and New Home Construction program, with builders being the primary decision-makers.

FR3. Using a scale from 0 to 10, where 0 means "Not at all important" and 10 means "Extremely important", please rate the importance of the following, in terms of your decision to build houses [Performance Plus: with an EnerGuide rating of...

AI summary The document asks respondents to rate on a scale from 0 to 10 the importance of building houses with high energy efficiency standards, specifically Performance Plus (EnerGuide rating of 83 or higher) and New Home Construction (ENERGY STAR certified and consuming less than 19,000 kWh).

Importance in Influencing Builder 2012 2013 2014 Decision to Build Houses with a High Level of Energy Efficiency Sample Size Important Sample Size Important Sample Size Important Mean (1=Not at all important, 10=Extrem Incentive 30 9.1 89...

AI summary The table presents data on the importance of various factors in influencing builders to construct energy-efficient homes from 2012 to 2014. It highlights the mean importance scores for incentives, performance plus/new home construction, and energy modelling services, based on survey responses.

Length of Time for Homeowner to Receive Rebate 2014 (#) Sample Size 14 10-19 days 7% 20-29 days 7% 30-49 days 14% 50 days or more 71% Mean 57.5 "Don't know/refused" have been removed from calculation F1. Approximately how many full-time eq...

AI summary The document presents data on the time it takes for homeowners to receive rebates, with 71% taking 50 days or more. It also includes information on the number of full-time employees in participating and non-participating builders in Nova Scotia from 2012 to 2014.

Participant FR2a. If you had not participated in PPP/New Home Construction, what is the likelihood that you would have built or bought a house with the exact same level of efficiency? (Scale 0 to 1 0) FR2a = Answer x 1 0% FR2b. If you had...

AI summary The participant is asked about the likelihood of building or buying a house with the same level of efficiency without participating in the PPP/New Home Construction program, and the likelihood of opting for a standard house instead of an energy-efficient one. Answers are scaled from 0 to 10 and converted into percentages.

PA1 Score: FR1. Did you decide to build or buy a house with a high level of energy MEAN VALUE OF: (FR2a ; FR2b) efficiency, before participating in PPP/New Home Construction? IF 1. Yes: Use FR1a IF 2. No OR 99 : FR1 = 0% FR1a. I just want...

AI summary The text presents a survey question regarding energy efficiency decisions prior to participating in a program, asking whether the decision to build or buy a highly energy-efficient home was made before receiving a rebate. It also explores willingness to pay for additional efficiency measures without the rebate.

PA1 Score: FR3. Rate the importance of the program and the incentive it offers in your decision to build houses reaching an EnerGuide rating of 83 or higher or that achieved ENERGY STAR certification and consumed less than 19,000 kWh?(Scal...

AI summary The PA1 Score evaluates the importance of a program and its incentives in encouraging the construction of energy-efficient homes with high EnerGuide ratings or ENERGY STAR certification and low energy consumption.

Attribution Level %Attrib = MPS x MP2 I I:MP2 MP3. What measures have you implemented in those houses but not as part of Performance Plus/New Home Construction program? Validation of measures MP6. Why did you not take part in the Performan...

AI summary The text discusses questions about measures implemented in homes and reasons for not participating in the Performance Plus/New Home Construction program, focusing on validation of measures and eligibility.

Key Findings The 2014 evaluation of RDI demonstrated that the program is running efficiently. RDI totalled 13,945 participants for the year 2014, compared to 23,587 participants in 2013 and 28,397 in 2012. Targets for RDI were reduced in 2...

AI summary The 2014 evaluation of the Residential Direct Install (RDI) program showed it was running efficiently despite a decline in participants. Savings per home increased due to the introduction of LEDs and smart power controllers, allowing the program to meet its energy savings targets.

Awareness and Influence Survey results showed that word of mouth was, by far, the main source of awareness for RDI in 2014. This way of learning about RDI was more prevalent among 2013 and 2014 participants. RDI was a new program component...

AI summary Survey results indicate that word of mouth was the primary source of awareness for the Residential Direct Install (RDI) program in 2014, with advertising from Efficiency Nova Scotia (ENSC) playing a smaller role. Participants often received information about energy-efficient products from installers, leading to behavioral changes such as turning off lights and reducing energy use.

Satisfaction RDI achieved a very high level of satisfaction, with the majority of participants highly satisfied with the program overall. Nearly all participants were satisfied with the time required to complete the work, the quality of th...

AI summary The RDI program achieved high participant satisfaction due to factors like efficient work completion, quality of service, and positive communication. DAs also provided positive feedback, though they noted that marketing is the greatest challenge to program delivery.

RECOMMENDATIONS Overall, the Econoler team finds that RDI has reached its maturity and performs very efficiently. In addition to the general recommendations presented for all ENSC program components in the overall executive summary of the...

AI summary The Econoler team recommends improving the Residential Direct Install (RDI) program by providing more personalized information during installer visits and addressing entry errors by Delivery Agents (DAs). These errors affected installation rates and gross savings evaluations in 2014.

2.2.2 Interviews with Delivery Agents In October 2014, two interviews were conducted with the DAs in order to understand their involvement in RDI, their participation process, as well as their perception of and satisfaction with RDI. The g...

AI summary In October 2014, two interviews were conducted with Delivery Agents (DAs) to understand their involvement in Residential Direct Install (RDI), their participation process, and their perception of and satisfaction with RDI. The interview guide is referenced in Appendix II.

Table 5: Implementation Status of Recommendations in 2012 Executive Summary Recommendation Status 2012 RDI-R1 Fine-tune the program marketing approach Implemented 2012 RDI-R2 Continue informing participants about energy-efficient products...

AI summary Table 5 outlines the implementation status of 2012 recommendations related to the Residential Direct Install (RDI) program. All recommendations were implemented by Efficiency Nova Scotia (ENSC), leading to program improvements, including a transition from CFL to LED installations due to market changes and free-ridership concerns.

3.5 On-site Visits during the Installation Process For the 2014 impact evaluation, three site visits with both RDI DAs were performed during the installation process. At the beginning of the appointment, the DA collected general informatio...

AI summary This section discusses the on-site visits conducted during the installation process for the 2014 impact evaluation. It details the procedures followed by DAs, including product replacement, quality checks, and participant interactions, as well as challenges encountered such as incompatible fixtures and existing tank wraps.

4 MARKET EVALUATION This section presents the findings of the 2014 RDI market evaluation from the partner and participant perspectives.

AI summary This section presents the findings of the 2014 RDI market evaluation from the partner and participant perspectives.

4.1 Partner Perspectives Interviews with two DAs were conducted as part of the RDI evaluation. Overall, RDI is viewed as valuable, efficiently administered, and effective in promoting energy efficiency. Changes made to RDI over the past ye...

AI summary The RDI program is viewed as effective and efficiently administered by DAs, though marketing limitations and product selection issues are noted. DAs highlight the importance of referrals and word of mouth in program participation, while expressing concerns about short-term contracts and limited product variety. Suggestions for improving educational outreach and streamlining promotional materials are made.

4.2 Participant Perspectives An annual participant survey and four quarterly surveys were conducted as part of the RDI evaluation. In addition to the questions designed for impact evaluation purposes, survey participants were asked questio...

AI summary An annual participant survey and four quarterly surveys were conducted as part of the RDI evaluation, including questions on program awareness, barriers, and satisfaction, in addition to impact evaluation questions.

4.2.1 RDI Awareness Survey respondents were asked how they found out about RDI. Word of mouth was more likely a source of awareness for 2013 and 2014 participants. RDI was a new program component in 2012, therefore it is not surprising tha...

AI summary Survey respondents indicated that word of mouth was a primary source of awareness for the RDI program, especially for 2013 and 2014 participants. Other sources included advertising by ENSC through various channels.

4.2.2 Motivations and Barriers to Participation The main reason for participating in RDI is to save on energy costs, which has been a consistent reason over the last three years.

AI summary The primary motivation for participating in the Residential Direct Install (RDI) program is to save on energy costs, a consistent reason over the past three years.

Table 7: Reasons for Participating 2012 2013 2014 Reasons for Participating Most Important Motivation Other Important Motivations Most Important Motivation Other Important Motivations Most Important Motivation Other Important Motivations S...

AI summary Table 7 presents data on participants' motivations for joining energy efficiency programs from 2012 to 2014, with saving on energy costs being the most common reason. Some participants had concerns about the RDI program, including potential fees, lack of actual savings, and discomfort with home visits.

Concerns with RDI Prior to Taking Part 2012 2013 2014 Sample Size 181 159 164 No 93% 94% 96% Yes 7% 5% 4% Don't know - 1% -

AI summary The table shows a decrease in the percentage of respondents who expressed concerns with RDI prior to taking part from 2012 to 2014, with the majority of respondents indicating 'No' concerns each year.

Table 9: Behavioural Changes Behavioural Changes 2012 2013 2014 Sample Size 66 65 58 I turn off my lights now 48% 48% 52% More aware of power usage/saving energy 18% 34% 17% I turn off appliances 5% 8% 14% Reduce water consumption/Not wast...

AI summary Table 9 presents data on behavioural changes related to energy usage from 2012 to 2014, showing trends in awareness and adoption of energy-saving practices among respondents. Notable shifts include increased awareness of power usage and reduced use of energy-efficient light bulbs over time.

4.2.4 Satisfaction with RDI RDI achieved a very high level of satisfaction, with the majority of participants highly satisfied with the program overall. Nearly all participants are satisfied with the time required to complete the work, and...

AI summary RDI achieved very high satisfaction levels, with participants expressing high satisfaction with the quality of work, program communication, and energy conservation measures installed. The average time from contact to installation was 13 days, and the application process was found to be easy by nearly all participants.

Table 10: Satisfaction with RDI 2 2012 2013 014 Satisfaction with RDI Sample Size % Sample Size % Sample Size % Time required to complete the work 181 98% 158 96% 164 99% Quality of the work completed 181 97% 158 95% 162 97% Overall progra...

AI summary Table 10 presents customer satisfaction rates with the Residential Direct Install (RDI) program across years 2012, 2013, and 2014, measuring aspects like time required, quality of work, communication, and energy conservation measures installed.

4.2.5 Recommendations for Improvement As in previous years, many participants were unable to offer recommendations to improve RDI. A small number mentioned that more products or measures should be installed through the program, including h...

AI summary In section 4.2.5, participants generally did not provide recommendations to improve the Residential Direct Install (RDI) program, though a few suggested expanding the range of products and measures, such as heat pumps, LED bulbs, appliances, and thermostats, that could be installed through the program.

mple is by far the greatest of all studies and (3) it includes a very detailed analysis of variations in hours of operation by type of bulbs (including LEDs), geographical location and household type. Indeed, some conclusions of this study...

AI summary The study analyzes variations in lighting hours of operation by bulb type, geographical location, and household type, revealing that efficient bulbs like LEDs and CFLs are used more hours compared to inefficient ones like halogen and incandescent bulbs. Three theories are proposed to explain this behavior: differential socket selection, shifting usage, and snapback.

complicated. Please indicate your company name. QA1a. How would you describe your role(s) as an ENSC partner for the Residential Direct Installation of Efficient Products program? QA1b. How long have you held that role/those roles (specify...

AI summary The text presents a series of questions related to the Residential Direct Installation of Efficient Products program and the role of an ENSC partner. It asks respondents to describe their involvement, the complexity of their role, and if complicated, to explain the reasons.

Part B: Questions Specific to the RDIEP Program QB1. On a scale from 1 to 10, where 1 is very poor and 10 is excellent, please rate your satisfaction in regard to the following aspects of the Residential Direct Installation of Efficient Pr...

AI summary This section asks for a satisfaction rating on a scale from 1 to 10 regarding the Residential Direct Installation of Efficient Products program, focusing on specific aspects of the program.

Aspects of the program Score 1 = very poor 10 = excellent NA = not applicable Reason Please share the reason(s) for your score The overall program The program marketing and outreach activities initiated by ENSC Your relationship with ENSC...

AI summary The Residential Direct Installation of Efficient Products program has undergone modifications, including the removal of CFLs and the addition of LED bulbs. The text asks for feedback on the impact of these changes and barriers to program delivery, as well as the extent to which the program has achieved its educational goals.

For Domestic Hot Water (DHW) Related Products Product Number in Tracking Sheet Number On Site Explanation If Different Type of Lamp Replaced Wattage of Lamp Replaced Inside or Outside 13W CFL 23W CFL 8W LED 10.5W LED 11W LED 12W LED LED Ni...

AI summary The text provides a table listing various domestic hot water (DHW) related products, including lamps and insulation materials, along with tracking and site numbers. The tables are incomplete and lack detailed information about the products, their quantities, and explanations for discrepancies.

INTRODUCTION V2. Hello, my name is and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. Our records indicate that you or your h...

AI summary The text introduces a survey conducted by CRA (Corporate Research Associates) on behalf of Efficiency Nova Scotia Corporation to evaluate the Residential Direct Installation of Efficient Products (RDIEP) program. Participants are asked to provide feedback on their experience with the installation of energy efficiency products like CFLs and faucet aerators.

[ASK ALL RESPONDENTS] V3. I am going to read you a list of energy-efficient products that, according to our records, were installed in your house by the program: [READ WHAT IS ON RECORD (MEASURE≠0 IN THE DATABASE)]. For each one, can you p...

AI summary The text outlines a survey process to verify the installation of energy-efficient products in homes, such as CFL bulbs, LED bulbs, and low-flow showerheads, by asking respondents to confirm installation records. It includes instructions for data collection and handling responses.

Installation of Embertec Controller [E Series] 98. (Don't Know) 99. (Refused) - [ASK PARTICIPANTS WHO HAD EMBERTEC CONTROLLER INSTALLED: IF V3g OR V4g=YES] E1a. You just mentioned that an Embertec smart power controller for audio-visual eq...

AI summary The text presents survey questions related to the installation and user experience of the Embertec Controller [E Series] in households. It asks participants if they still have the device, why they removed it (if applicable), whether they were present during installation, and their satisfaction level with the device.

[ASK ALL RESPONDENTS] P1. Do you still live in the same residence where these installations were made as part of the program? 1 Yes [GO TO P2] - 2 No [CONTINUE] _______

AI summary The text presents a question to respondents asking whether they still reside in the same residence where energy efficiency installations were made as part of a program. It includes a branching structure for 'Yes' and 'No' responses.

P3. What was the SINGLE most important reason you agreed to participate in the program? [ACCEPT ONE RESPONSE] [DO NOT READ] 1 2 3 4 5 6 7 8 96. 98. 99. (To save on energy/to save on energy costs) (Comfort) (To receive free compact fluoresc...

AI summary The document contains survey questions related to customer participation in energy efficiency programs, focusing on motivations, concerns, and satisfaction levels. It explores reasons for joining the program, additional motivations, and pre-participation concerns.

[ASK PILOT PARTICIPANTS] - PP1a. According to our records, your household received information during the visit from the installer about the benefits of washing your clothes in cold water. The installer would have spoken to you about your...

AI summary The document includes survey questions directed at participants in a pilot program aimed at encouraging cold water washing. It seeks to determine if participants recall information provided by installers, whether they agreed to wash in cold water, and their level of satisfaction with the project.

[IF B2=1] How did your behavior change? PROBE: Anything else? [DO NOT READ. ACCEPT ALL RESPONSES] (I turn off my lights now) 1 (I set my heating thermostat lower) 2 (I set my water heater thermostat lower) 3 (I hang my clothes to dry) 4 (I...

AI summary The text presents a survey questionnaire focusing on customer behavior changes related to energy efficiency, including turning off lights, adjusting thermostats, and participating in ENSC programs. It also asks about the number of laundry loads and satisfaction with cold water washing.

99 (Refused) [ASK ALL RESPONDENTS] R1. Do you have any recommendations that you think would help improve the Residential Direct Installation program? PROBE: Anything else? [DO NOT READ, ACCEPT MULTIPLE] 1 (Offer more products/measures to b...

AI summary The text presents a series of questions aimed at respondents regarding their recommendations for improving the Residential Direct Installation program, including product offerings, communication, and process efficiency.

[ASK ALL RESPONDENTS] - SO1. Now I'd like you to think of the time since you participated in the Residential Direct Installation program. Have you installed any additional energy-efficient products or retired any old appliances on your own...

AI summary The text outlines a survey designed to gather information from respondents about their actions after participating in the Residential Direct Installation program, including additional energy-efficient product installations and appliance retirements, as well as any financing or rebates received from other Efficiency Nova Scotia programs.

98 None 6 (Smart power controller/smart power bar) 7 (Energy Star refrigerator) 8 (Energy Star clothes washer) 96 (Other [SPECIFY]) 97 (Don't know) SO4b. [IF SO3 = 2 'NO'] What appliances have you retired on your own after participating in...

AI summary The document includes questions about appliance retirement and the influence of the Residential Direct Installation program on participants' decisions to install energy-efficient products or retire appliances on their own.

Or some other type [SPECIFY:] 96 98. (Don't know) (Refused) 97 D2. bedrooms] D3. Do you own or rent this home? Own/buying 1 Rent/lease 2 Other (Describe) 3 99. (Refused) D4. Do you pay the electric bills for your home? Yes 1 No 2 96. (Othe...

AI summary The text contains a series of survey questions related to household characteristics, including ownership, number of bedrooms, payment of electric bills, and age group. It appears to be part of a data collection process for residential energy or utility programs.

APPENDIX V ANNUAL PARTICIPANT SURVEY RESULTS E1a. You just mentioned that an Embertec smart power controller for audio-visual equipment was installed in your household as part of the program. Do you still have this device installed in your...

AI summary The text refers to a participant survey question about the installation of an Embertec smart power controller for audio-visual equipment in a household as part of a program.

Embertec Controller Installed 2014 Sample Size 36 Yes 86% No 14% E1b. Why did you choose to remove this device from your household? Reason Embertec Controller No Longer Installed 2014 (#) Sample Size 5 Turned off AV equipment too quickly 3...

AI summary The document provides survey data on the installation and removal of Embertec smart power controllers in 2014. Most respondents had the device installed, but some removed it due to issues such as it turning off AV equipment too quickly or not functioning as expected.

Satisfaction with Embertec Controller 2014 Sample Size 30 5 - Very satisfied 60% 4 23% 3 13% 2 - 1 - Very dissatisfied 3% Base: Respondents who still have Embertec controller installed Don't know removed from calculations E3b. You indicate...

AI summary The text presents survey data on customer satisfaction with the Embertec smart power controller installed under a program. In 2014, 60% of respondents were very satisfied, while 3% were very dissatisfied. Reasons for dissatisfaction included the device turning off AV equipment too quickly and being too complicated to use.

P3. What was the single most important reason you agreed to participate in the program? P4. Were there any other reasons? 2012 2013 2014 Reasons for Participating Most Important Motivation Other Important Motivations Most Important Motivat...

AI summary The table shows participants' reasons for joining an energy efficiency program between 2012 and 2014. The primary motivation was saving on energy costs, with over 60% of respondents citing this as their main reason. Other motivations included environmental concerns, receiving free services, and energy-efficient upgrades. A small percentage of participants had concerns about the program prior to joining.

P6. What were those concerns? Concerns about the Program 2012 (#) 2013 (#) 2014 (#) Sample Size 13 8 6 That I'd have to pay some fees 4 3 2 Wouldn't save energy/be energy efficient - 1 2 It could be a scam/Uncomfortable about letting stran...

AI summary The concerns expressed by respondents about the program included issues such as fees, skepticism about energy savings, discomfort with strangers entering homes, and doubts about the program's legitimacy. Satisfaction levels with the program were generally high, with most respondents indicating high satisfaction with aspects like the quality of work and communication.

S3. What was the most important reason why you were satisfied with the program overall? Anything else? Reasons for Satisfaction 2012 2013 2014 Sample Size 171 141 147 I liked the installer who visited the home 35% 33% 34% Lowered energy bi...

AI summary The table shows the reasons for satisfaction with a program from 2012 to 2014, with the most common reason being the installer who visited the home. Other reasons include lowered energy bills, good service, and informative materials received.

B3. How did your behavior change? Behavioral Changes 2012 2013 2014 Sample Size 66 65 58 I turn off my lights now 48% 48% 52% More aware of power usage/saving energy 18% 34% 17% I turn off appliances - 8% 14% Reduce water consumption/Not w...

AI summary The text presents data on behavioral changes related to energy usage and conservation from 2012 to 2014. It includes statistics on actions such as turning off lights, using energy-efficient appliances, and participating in ENSC programs. The data also includes satisfaction levels with washing clothes in cold water in 2013 and 2014.

R1. Do you have any recommendations that you think would help improve the Residential Direct Installation program? Participant Suggestions 2012 2013 2014 Sample Size 181 159 164 Offer more products/measures to be installed 6% 9% 10% Better...

AI summary The Residential Direct Installation program received mixed feedback, with most participants indicating no recommendations. A small percentage suggested offering more products, better advertising, and improved communication to enhance the program.

R2. Which energy efficiency products would you like to have had installed through the Residential Direct Installation program? Energy Efficiency Products that Respondents Would Have Liked Installed 2012 (#) 2013 (#) 2014 (#) Sample Size 10...

AI summary The Residential Direct Installation program's survey data shows that respondents preferred heat pumps/geothermal, LED light bulbs, and solar panels as energy efficiency products. The survey also indicates that most respondents live in single-family detached houses.

Currently Have Embertec Controller Installed 2014 Pilot Participants Sample Size 92 Yes 89% No 11% Base: Respondents who had an Embertec Controller installed through the program E1b. Why did you choose to remove this device from your house...

AI summary The text provides survey results from 2014 Pilot Participants regarding the installation and removal of Embertec Controllers. Most participants had the device installed, but some removed it due to dissatisfaction with its performance, complexity, or expectations. The data highlights user experiences and challenges with the technology.

E2b. Did the installer explain how the Embertec smart power controller worked? Explained Embertec Controller 2014 Pilot Participants Sample Size 84 Yes 99% No 1% Base: Respondents who were onsite when Embertec controller installed E3a. Usi...

AI summary The text presents survey data from 2014 pilot participants regarding their experience with the Embertec smart power controller. Nearly all participants reported that the installer explained how the device worked, and the majority expressed satisfaction with the product. However, a small percentage were dissatisfied, with the primary concern being that the device turned off AV equipment too quickly.

S3. What was the most important reason why you were satisfied with the program overall? Anything else? Reasons for Satisfaction 2014 Pilot Participants Sample Size 163 I liked the installer who visited the home 29% Lowered energy bill 27%...

AI summary Participants in the 2014 pilot program expressed satisfaction primarily due to the installer's service, reduced energy bills, and energy savings. Dissatisfaction was linked to dissatisfaction with installed products, lack of expected results, and poor installer experiences.

D1. What type of residence do you live in? Type of home 2014 Pilot Participants Sample Size 177 Single-family detached house 91% Townhouse or duplex which shares adjacent walls 3% Mobile home or house trailer 2% Semi-detached house 1% Apar...

AI summary The text presents survey data from the 2014 Pilot Participants regarding the type of residence, number of bedrooms, home ownership, and electricity bill payment. The majority are single-family homeowners with three or more bedrooms who pay their own electricity bills.

INTRODUCTION - V2. Hello, my name is _________ and I am with CRA (Corporate Research Associates), and we are performing an evaluation of energy efficiency services provided by Efficiency Nova Scotia Corporation. Our records indicate that y...

AI summary This introduction outlines a survey conducted by CRA on behalf of Efficiency Nova Scotia Corporation to evaluate the Residential Direct Install Program. The survey aims to gather feedback from participants who received free energy efficiency products, such as CFLs and faucet aerators, installed at their homes.

Verification and Recall [V Series] V3. I am going to read you a list of energy-efficient products that, according to our records, were installed in your house by the program: [READ WHAT IS ON RECORD (MEASURE≠0 IN THE DATABASE)]. For each o...

AI summary This section of the document contains a verification and recall process for energy-efficient products installed in a customer's home. It asks the customer to confirm whether specific items were installed and provides response options.

The next questions will be about the [MEASURE 1 ] you had installed through the program. FR1M1. Did you or anyone in your household have specific plans to purchase and install [MEASURE 1] prior to learning about the Residential Direct Inst...

AI summary The text outlines a survey question related to whether the respondent had plans to install a specific measure prior to learning about the Residential Direct Install Program, and asks about the likelihood of taking similar actions in the absence of the program.

[ DO NOT ASK IF FR2cM1=98 OR 99] FR2dM1. You indicated in your previous response that if the Residential Direct Install Program had not been available there was an [INSERT RESPONSE FROM FR2cM1] in 10 likelihood that you would have installe...

AI summary The text includes survey questions related to the timing of energy-efficient product installations and willingness to pay for energy efficiency measures. It probes respondents about delays in installation without a program and their willingness to pay for specific measures.

The next questions will be about the [MEASURE 2] you had installed through the program. FR1M2. Did you or anyone in your household have specific plans to purchase and install [MEASURE 2] prior to learning about the Residential Direct Insta...

AI summary The text outlines a set of questions aimed at determining whether participants in the Residential Direct Install Program had prior plans to install [MEASURE 2] before learning about the program and assessing their likelihood of taking similar actions without the program's assistance.

[DO NOT ASK IF FR2cM2=98 OR 99] FR2dM2. You indicated in your previous response that if the Residential Direct Install Program had not been available there was an [INSERT RESPONSE FROM FR2cM2] in 10 likelihood that you would have installed...

AI summary The text is a question from a regulatory proceeding asking respondents how many months later they would have installed energy-efficient products if the Residential Direct Install Program had not been available, with specific options for responses.

VOLUNTEERED - 7. (Never) - 98. (Don't Know) - 99. (Refused) FR3M2. If Efficiency Nova Scotia had not installed [MEASURE 2] for free, would you have paid the full cost of the [MEASURE 2] ? - 1. Yes - 2. No - 97. (Depends on the cost) - 98....

AI summary The text presents survey questions related to customer willingness to pay for energy-efficient measures and their perception of factors influencing their decision to install energy-efficient products through the Residential Direct Install Program. It includes response options and instructions for rating the importance of various factors.

Factor (READ AND RANDOMIZE) Responses a. The free installation of energy-efficient products offered by the program Response 98 Don't Know 99 Refused 97 Not applicable b. Information or advice provided by the program advisor during the inst...

AI summary The document presents a randomized factor and responses related to a program offering free installation of energy-efficient products, information provided during installation, and previous experience with similar programs from Efficiency Nova Scotia or Nova Scotia Power. The responses include categories such as 'Don't Know', 'Refused', and 'Not applicable'.

S2. How did you find out about this program? Sources of Awareness 2013 2014 Sample Size 124 110 Word of mouth 55% 61% Contacted directly by ENSC 15% 15% Media advertising 21% 14% Facebook or other social media 2% 3% ENSC website 1% 3% Thro...

AI summary The document discusses how participants became aware of a program, with word of mouth being the primary source, followed by direct contact from ENSC and media advertising. It also includes data on whether participants had direct contact with Efficiency Nova Scotia employees regarding the Residential Direct Install program.

FR4. Next, I'm going to ask you to rate the importance of factors that might have influenced your decision to install energy-efficient products through the Residential Direct Install Program. Using a scale from 0 to 10 where 0 means "Not a...

AI summary The text requests participants to rate the importance of factors influencing their decision to install energy-efficient products through the Residential Direct Install Program on a scale from 0 to 10.

Common Areas Tenant Units - › CFLs › CFLs - › LED exit signs › LED nightlights - › Hot water tank wraps › Faucet aerators - › Low-flow showerheads › Hot water tank wraps - › LED lamps › LED lamps - › Pipe insulation › Low-flow showerheads/...

AI summary The document discusses energy efficiency measures in common areas of tenant units, including the use of LED lamps, low-flow showerheads, and pipe insulation. It outlines funding sources for RP&C, noting that savings from tenant unit installations are attributed to RP&C, while common-space savings are attributed to BES. RP&C aimed for 3.0 GWh of electricity savings and 0.7 MW of peak demand savings in 2014.

2 METHODOLOGY This section presents the Econoler team involved in this evaluation and reports on the methodology used to evaluate RP&C.

AI summary This section introduces the Econoler team involved in the evaluation of the Rental Properties and Condos Service (RP&C) and outlines the methodology used for the evaluation.

2.2 Methodology Description In 2014, a full-scale evaluation of RP&C was not carried out. The evaluation of RP&C involved substantiating ENSC's tracked savings with the parameters established in the 2013 evaluation. The Econoler team valid...

AI summary In 2014, an evaluation of the Rental Properties and Condos (RP&C) program was conducted to validate energy savings parameters from the 2013 evaluation. New unitary savings values were established for newly added products. A survey of 19 landlords was conducted using CATI technology to assess free-ridership and satisfaction with energy-efficient products.

3.1 Gross Savings The quantities of products installed under RP&C in 2014 were documented in the tracking system. A total of 59,168 products were installed in 2,895 condos and apartments. For each type of product, ENSC uses a unitary savin...

AI summary This section discusses the installation of energy efficiency products under the Rental Properties and Condos Service (RP&C) in 2014, with a total of 59,168 products installed across 2,895 units. Efficiency Nova Scotia (ENSC) uses unitary savings values based on 2013 evaluation results to calculate gross savings.

3.1.1 CFLs In the RP&C tracking sheet, the quantity of CFLs installed is recorded by lamp type (e.g., regular, dimmable or speciality) and wattage. The following 7 types of CFL are documented in the 2014 tracking sheet: - › 13-watt CFLs -...

AI summary The RP&C tracking sheet documents the installation of 7 types of CFLs, categorized by wattage and type (e.g., regular, dimmable, specialty), with examples including 13-watt, 14-watt dimmable, and 14-watt bathroom globe CFLs.

3.1.2 LED Lamps Three types of LED lamps are included in the RP&C tracking sheet: 10-watt A-lamps, 10-watt dimmable A-lamps and 5-watt chandeliers. All these three products were newly added into RP&C in 2014.

AI summary The RP&C tracking sheet includes three types of LED lamps: 10-watt A-lamps, 10-watt dimmable A-lamps, and 5-watt chandeliers, all of which were added to RP&C in 2014.

Hours of Operation LED chandeliers and dimmable A-lamps are only installed indoors, and therefore, the value of 2.68 hrs/day was applied. For the 10-watt LED A-lamp, the installation location was not tracked. Therefore, the 2014 Atlantic S...

AI summary The document calculates the average daily operation hours for 10-watt LED A-lamps by considering the proportion installed indoors (88%) and outdoors (12%), using values of 2.68 hrs/day and 3.6 hrs/day respectively, resulting in an average of 2.8 hrs/day.

For the LED nightlights installed through RP&C, ENSC uses a unitary savings value of 29.3 kWh/year. The table below shows the variables used to calculate the unitary savings.

AI summary The document discusses the unitary savings value of 29.3 kWh/year for LED nightlights installed through the Rental Properties and Condos Service (RP&C) by Efficiency Nova Scotia (ENSC), along with variables used in the calculation.

Table 6: Unitary Savings Value for Faucet Aerators Parameter Value Source Housing Type Multi-Family - Baseline Flow Rate 1.2 gpm 2003 Aquacraft Study 6 Low-flow Rate 0.94 gpm 2003 Aquacraft Study Number of People per Household (RP&C) 1.8 2...

AI summary Table 6 presents the unitary savings value for faucet aerators, detailing parameters such as baseline flow rates, water usage, and energy efficiency. The data is sourced from various studies and conventions, highlighting the energy savings achieved through reduced water usage in multi-family housing.

Table 7: Unitary Savings Values for Low-flow Showerheads 10 Parameter Value Source Housing Type Multi-Family 2013 Pennsylvania Public Utility Commission TRM11 Baseline Flow Rate 2.5 gpm 2013 Pennsylvania Public Utility Commission TRM Low-f...

AI summary Table 7 provides unitary savings values for low-flow showerheads, including parameters such as baseline and low-flow rates, water usage, and energy efficiency. It references various sources including the Pennsylvania Public Utility Commission TRM and the Engineering Toolbox website.

3.1.5 Hot Water Tank Wraps Two types of tank wraps are installed under RP&C, and their respective thermal resistance values are 0.90 m2 ·°C/W and 1.21 m2 ·°C/W. To calculate the unitary savings value, the equation used by both the OPA and...

AI summary The document discusses the calculation of unitary savings for hot water tank wraps under the Rental Properties and Condos Service (RP&C). It references formulas used by the Ontario Power Authority (OPA) and the Pennsylvania Public Utility Commission (PUC) Technical Reference Manuals (TRMs).

3.1.6 Installation Rates The table below shows the installation rates used in the 2014 tracking sheet. These values were obtained from the on-site visits conducted for the 2013 evaluation of MURB.

AI summary The installation rates from the 2014 tracking sheet are based on on-site visits conducted during the 2013 evaluation of Multi-Unit Residential Buildings (MURB).

Table 9: Percentage of Products Installed and Installation Rate Type of Product Installation Rate Regular CFL (13W and 23W) 95% Dimmable CFL (16W) 100% LED Nightlight 100% Faucet Aerator 95% Low-Flow Showerhead 92% Low-Flow Showerwand 100%...

AI summary Table 9 outlines the installation rates of various energy-efficient products, showing high adoption levels for items such as CFLs, LED nightlights, and low-flow showerheads. Section 3.1.7 discusses validated gross savings, which is likely related to the energy and cost savings achieved through these installations.

Table 10: Validated Gross Energy and Peak Demand Savings by Product Ty f Pr du t p e o o c 1 3- W t C t a F L 1 3- W t C t a L O F do t u or 1 4- W t C t a F L 1 4- W t C t a L O F do t u or 2 3- W t C t a F L 2 3- W t C t a L O F do t u o...

AI summary Table 10 presents validated gross energy and peak demand savings by product type, including data on the number of units and installation rates for various lighting and heating products. The table includes metrics like CFL, LED, and DHW, with percentages indicating installation rates.

Table 11: Interactive Effects Calculation for Lighting Products Parameter % of Residences Interactive Effects17 Electric heating with air-conditioning 25% × 18% = 5% -54.4% Electric heating without air-conditioning 25% × 82% = 20% -58.0% N...

AI summary Table 11 calculates interactive effects for lighting products based on electric heating and air-conditioning presence. Interactive effects are applied only to indoor installations, except for the 10-watt LED A-lamp. These effects influence space conditioning loads due to changes in waste heat from lighting.

Table 12: Interactive Effects Factor for Pipe Insulation and Hot Water Tank Wraps Parameters % of Residences19 Interactive Effects During Heating Period Interactive Effects During Cooling Period Electric heating with air-conditioning 5% -1...

AI summary Table 12 presents the interactive effects factor for pipe insulation and hot water tank wraps across different heating and cooling scenarios. It shows a weighted interactive effects factor of -15.5%, with significant variations depending on the presence of electric heating and air-conditioning systems.

- 2. No [SAY "Perhaps you can help me anyway." GO TO INTRODUCTION] [INTRODUCTION] Hello, my name is _______ and I am with CRA, Corporate Research Associates, a Halifax-based survey research company, and we are performing an evaluation of e...

AI summary CRA is conducting an evaluation of Efficiency Nova Scotia's Rental Properties and Condos program, formerly the Multi-Unit Residential Program, and is seeking participant feedback to improve the program.

[ASK IF MEASURES IN COMMON AREAS=YES, IF NOT SKIP TO S SERIES] V3. I am going to read you a list of measures that, according to our records, were installed in the common area of your building(s) by the Program: [READ WHAT IS ON RECORD (MEA...

AI summary The text prompts the respondent to verify whether specific energy efficiency measures, installed in common areas of their building(s) by the Program, are accurate according to records. The respondent is asked to confirm if each measure was installed or not.

NOTE FOR PROGRAMMER: DO NOT PUT THE NUMBER OF EACH MEASURE - a) CFL bulbs - b) LED bulbs - c) LED Exit Signs - d) Pipe insulation/Tank wraps - e) Low-flow showerheads or showerwands - f) Faucet aerators - V4. [FOR EACH OF V3a to V3e = NO a...

AI summary The text outlines a list of energy efficiency measures and includes a verification process to confirm if these measures have been installed in a building. It asks respondents to verify installation records for items like CFL bulbs, LED bulbs, and pipe insulation.

MEASURE VERIFIED IN V3 AND V4, RESPONDENT WILL ANSWER ABOUT THIS UNIQUE MEASURE ONLY.) The next questions will be about the [MEASURE 1] you had installed through the program. FR1M1. Did you have any specific plans to install [MEASURE 1] in...

AI summary The text outlines a series of questions related to the installation of a specific measure through the Rental Properties and Condos Program. It asks respondents about their prior plans to install the measure and their likelihood of taking similar actions without the program.

[DO NOT ASK IF FR2cM1=98 OR 99] FR2dM1. You indicated in your previous response that if the Rental Properties and Condos program had not been available there was an [FR2cM1] in 10 likelihood that you would have installed the same energy-ef...

AI summary The question asks how many months later energy-efficient products would have been installed if the Rental Properties and Condos program was not available, probing for a specific response rather than a range.

FR2dM2. You indicated in your previous response that if the Rental Properties and Condos program had not been available there was an [FR2cM2] in 10 likelihood that you would have installed the same energy-efficient products but at a later...

AI summary The text discusses the likelihood of energy-efficient product installations in rental properties and condos if a specific program had not been available, indicating a 10% chance of installation at a later date.

[ASK ALL RESPONDENTS] These final questions are asked for statistical purposes only. The information collected is strictly confidential. If you have more than one building, please answer according to one of them. - D2. How many apartments...

AI summary The text presents a set of statistical questions directed at respondents regarding the number of apartments in their building, who pays the electric bills, and the number of other rental property and condo buildings they own. The questions are for statistical purposes only and the collected information is strictly confidential.

Importance of Factors in Influencing Decision-making 2012 (#) 2013 (#) 2014 (#) Sample Size 9 15 14 Mean (0 = Not at all important; 10 = Extremely important) Free installation of energy-efficient products offered by the program 9.3 9.1 9.6...

AI summary The document presents data on the importance of factors influencing decision-making in energy efficiency programs from 2012 to 2014, including the mean ratings of factors like free installation and program staff support. It also includes survey results on direct contact with Efficiency Nova Scotia (ENSC) versus third-party contractors.

2.2 Interactive Effects Interactive effects occur in a home when implemented energy efficiency measures have an impact on the energy consumption of other elements, such as heating and cooling. In the case of LHLE, replacement of old tradit...

AI summary Interactive effects occur when energy efficiency measures, such as LED holiday lights, impact other home energy consumption, like heating. LED lights used indoors during winter can increase heating loads. Hydro-Québec previously disregarded energy savings from indoor LED lights in electrically heated homes. Surveys and calculations show that only external LED lights contribute significantly to energy savings.

2014 HER-R1. Explain in greater detail the characteristics of HER in the program documentation. Designed to influence and change participants' electricity use behaviour, HER is different from other program components undertaken by ENSC. Th...

AI summary The Evaluator recommends that the Home Energy Report (HER) program documentation provide more detail on participant selection, tip recommendation processes, and available data. Confidentiality issues prevented full database review, but the methodology was deemed sound. A billing analysis is suggested to compare electricity consumption trends between treatment and control groups over five years to assess HER's impact.

2.2.3 Survey In November 2014, CRA staff conducted a survey, using computer-assisted telephone interviewing (CATI) technology, with a total of 340 participants in HER's web-based component. The average length of the survey was 11.5 minutes...

AI summary In November 2014, CRA staff conducted a survey using CATI technology with 340 participants to gather feedback on HER, covering aspects such as behavioral changes, energy efficiency tips, participation motivations, and satisfaction with the program. Results are detailed in Appendix II and III.

6.1.5 Turn Off the Computer at Night It is a common knowledge that many households never turn off their computers when they are not used. Turning them off will yield energy savings. The following table shows the average off-mode and sleep-...

AI summary This section discusses the common practice of not turning off computers at night and highlights the potential for energy savings by doing so. It references average power consumption levels for basic and efficient desktops in off-mode and sleep-mode.

6.1.6 Wash Clothes in Cold Water To establish the average annual savings value per participant, the following method was used: - › For both the control group and the treatment group: establishing their number of laundry loads done per week...

AI summary The average annual savings value per participant is calculated by analyzing the number of laundry loads done per week and the number of warm water loads, using survey data collected before and after participants signed up for the Home Energy Report (HER).

Water-heating Electricity per Load The percentage of hot water produced with electricity was then determined. First, the percentage of the washing machines with their own electrical resistance to heat water was obtained from the ENERGY STA...

AI summary The percentage of hot water produced with electricity for clothes washers was calculated using data from the ENERGY STAR database and Instant Savings tracking sheets. It was determined that 37% of water-heating for clothes washers uses electricity, leading to an electricity use of 0.19 kWh per laundry load.

This Appendix summarizes all the recommendations made by the Evaluator throughout this report as well as the sections from which the recommendations originated. Sections Recommendations Executive Summary 1 Explain in greater detail the cha...

AI summary This appendix summarizes recommendations made by the Evaluator regarding the Home Energy Report (HER) program. It highlights the need for more detailed documentation of HER's characteristics, including participant selection numbers and the process for selecting tips provided to participants.

BF3. How influential was your Home Energy Report on your decision to purchase this [energy-efficient dishwasher/energy-efficient room air conditioner]? Please give your answer on a scale of 0 to 10, where 0 indicates the Home Energy Report...

AI summary The text presents survey questions assessing the influence of the Home Energy Report on consumer decisions to purchase energy-efficient appliances and install heat-shrink film for window insulation. Respondents rate the report's influence on a scale from 0 to 10 and indicate how likely they would have made these decisions without the report.

BL3. What do you use to hang your laundry to dry? [ACCEPT MULTIPLE RESPONSES] [READ] 1. 2. 3. 6. Indoor drying racks / hangers Outdoor clothesline Outdoor drying racks, or Something else [SPECIFY] 8. 9. (Don't know) (Refused) BL4. [ASK IF...

AI summary The text contains survey questions about laundry drying practices, including the use of indoor and outdoor drying racks, participation in the Efficiency Nova Scotia's Instant Savings program, and the number of laundry loads per week. The survey also includes instructions for handling responses and navigating to other sections based on answers.

BL7b. [ASK IF ANSWER TO BL6 ˃ 0] Thinking of those [ANSWER TO BL6] loads, approximately how many were hung to dry in the fall and winter period prior to you signing up online for your Home Energy Report? [RECORD NUMBER, PROBE FOR SPECIFIC...

AI summary The document contains a series of questions related to residential energy usage, specifically focusing on the use of clothes dryers and participation in the Home Energy Report program. The questions aim to gather data on how often dryers are used during different seasons and whether participants own or use a dryer before and after signing up for the program.

Questions on Tip: Wash Clothes in Cold Water [ASK IF B5c=YES] BV1. light bulbs (CFLs) and faucet aerators, at no charge. In the last 12 months, did you participate in Efficiency Nova Scotia's Residential Direct Install program? As part of...

AI summary The document includes survey questions related to a Home Energy Report's influence on residential energy behavior, specifically the decision to wash clothes in cold water. It also asks about participation in Efficiency Nova Scotia's Residential Direct Install program and the frequency of laundry loads.

D3. Do you pay the electric bills for your home? 1. 2. Yes No 96. 98. 99. (Other) [Specify] (Don't Know) (Refused) D4. Including yourself, how many people live in this residence on a full-time basis? Number of people: [NOTE: DON'T ALLOW ZE...

AI summary The text presents a series of survey questions related to household energy usage, including inquiries about paying electric bills, household size, age, education level, and income. These questions are part of a data collection effort to understand consumer characteristics and energy consumption patterns.

- B4. In the last 12 months, have you taken any steps to reduce your home energy use?

AI summary The text asks whether the respondent has taken any steps to reduce their home energy use in the last 12 months.

P3. Before signing up for the Home Energy Report, had you participated in any of Efficiency Nova Scotia's energy efficiency programs? Participated in Other ENSC programs 2014 Sample Size 250 Yes 56% No 43% Don't know 1% Base: Respondents w...

AI summary The text asks respondents if they participated in Efficiency Nova Scotia's energy efficiency programs before signing up for the Home Energy Report. It also asks which specific programs they participated in, with data showing the most common programs were Instant Savings and energy audits.

Likelihood of Insulating Windows Without HER 2014 (#) Sample Size 18 Definitely 13 Probably 4 Probably not 1 Definitely not - Base: Respondents who insulated with heat shrink film BW3. On what type of window did you mostly install heat-shr...

AI summary The text presents survey data from 2014 regarding the likelihood of insulating windows without the Home Energy Report (HER), the types of windows where heat-shrink film was installed, the number of windows insulated, and respondents' intentions to reinstall the film. The data shows high satisfaction with the product.

BL4. Did you purchase this outdoor clothesline/outdoor drying rack in the past 12 months? 2014 Purchase Clothesline/Drying Rack in Past 12 Months Clothesline (%) Drying Rack (#) Sample Size 94 9 Yes 23% 2 No 77% 7 Base: Respondents who use...

AI summary The text contains survey questions about the purchase of outdoor clotheslines and drying racks, participation in discount programs, and laundry habits. It includes statistical data on purchase rates and discounts received, based on a sample of respondents.

BL11. Did you own a clothes dryer before signing up for your online Home Energy Report? Own Clothes Dryer Prior to HER 2014 (#) Sample Size 2 Yes 1 No 1 Base: Respondents who do not own a clothes dryer BV1. In the last 12 months, did you p...

AI summary The text includes survey questions related to home energy use and participation in energy efficiency programs. It asks respondents if they owned a clothes dryer before signing up for the Home Energy Report and whether they participated in Efficiency Nova Scotia's Residential Direct Install program, including their recall of discussions about cold water washing.

Recommendations Overall, the Econoler team assessed that Residential Financing was useful in helping participants complete energy efficiency upgrades. In addition to the general recommendations presented for all ENSC program components in...

AI summary The Econoler team recommends integrating Residential Financing into existing ENSC program components, increasing awareness of the financing option, developing a formal communications timeline, and monitoring the loan disbursement process to improve participant experience and program effectiveness.

2.2.2 Interview with Partner Bank In November 2014, CRA conducted one interview with the partner bank to learn about its involvement in Residential Financing, its participation process, as well as its perception and level of satisfaction r...

AI summary In November 2014, CRA conducted an interview with a partner bank to understand its involvement in residential financing, participation process, and satisfaction level with the program. The interview guide is referenced in Appendix II.

3 PROCESS EVALUATION The process evaluation of ENSC's Residential Financing pilot has been carried out on the basis of the information gathered from the pilot documentation and an interview with the PM. This section presents the findings f...

AI summary A process evaluation of ENSC's Residential Financing pilot was conducted using pilot documentation and an interview with the Program Manager. This section outlines the findings from the evaluation.

3.1 Participation in Residential Financing As [Figure 2](#page-182-0) illustrates, a total of 66 participants took part in Residential Financing in 2014; with three of them taking part through Solar, 21 through HEA and 42 through Green Hea...

AI summary In 2014, 66 participants engaged in residential financing programs, with 3 through Solar, 21 through Home Energy Assessments, and 42 through Green Heat, as illustrated in Figure 2.

3.2 Pilot Design and Evaluation Most incentives offered by energy efficiency programs are meant to offset part or all of the incremental cost of energy efficiency measures. If the participant does not have enough capital to pay for a measu...

AI summary The Evaluator recommends integrating Residential Financing into Green Heat, Solar, and HEA programs for evaluation purposes due to misleading distinctions. Issues with loan disbursement, including delays and misallocation, were reported but resolved by ENSC. Contractors and participants' satisfaction with the process and performance indicators should be monitored.

3.3 Pilot Documentation As part of the evaluation, the Evaluator analyzed the program documentation and worked together with the PM to improve and revise the program manual, the evaluation plan and the logic model, where applicable. More s...

AI summary The Evaluator reviewed pilot documentation for Residential Financing and worked with the Program Manager to revise program materials. Key issues included the need to address barriers like low creditworthiness and the inclusion of alternative financing sources. The Evaluator recommends integrating Residential Financing documentation into Green Heat, Solar, and HEA programs and using a workflow checklist in the Data Management System to improve administrative procedures.

4.2.1 Awareness and General Perceptions Nearly all participants interviewed (8 of 10) each hired a contractor to complete their home improvements, with all 10 participants having first heard about the financing option from their contractor...

AI summary Most participants in the ENSC energy efficiency program learned about financing options from contractors or suppliers, with many expressing frustration over limited information disclosure. The zero-percent interest rate financing was a major motivator for participation, and few considered alternative financing options due to its rarity. Some participants faced issues due to misinformation from suppliers.

CONCLUSION The 2014 evaluation of Residential Financing demonstrated that this pilot was designed in accordance with most of the process-related recommendations made by the Evaluator since the 2011 evaluation. Residential Financing has a p...

AI summary The 2014 evaluation of Residential Financing found that the program was well-designed and effective in helping participants complete home upgrades, with a zero-percent interest rate being the most compelling motivator. Participants expressed high satisfaction with the financing process, but recommended broader promotion and clearer communication timelines.

This Appendix presents all recommendations made by the Evaluator throughout this report as well as the sections from which the recommendations originated. Sections Recommendations 2 Increase awareness of the financing option. All 10 partic...

AI summary The appendix highlights a recommendation to increase awareness of the Residential Financing option offered by ENSC. Participants learned about the financing only after deciding on home improvements, suggesting a need for better promotion and information on the financing terms and conditions.

Part C: Loan Incentive - QC1. If you had not received the financing from Efficiency Nova Scotia, would you have paid yourself for the full cost of the energy efficiency measures you implemented in your home? Why? - QC2. There are discussio...

AI summary This section discusses the Loan Incentive component of a program, asking participants whether they would have financed energy efficiency upgrades themselves without the loan and exploring preferences between zero percent interest loans and low-interest loans combined with rebates.

Table 7: Previous Program Participation Other Program Participation 2012 (%) 2014 (%) Sample Size 56 27 Yes 30% 37% No 66% 63% Don't know 4% - Program Participation 2012 (#) 2014 (#) Sample Size 17 10 Custom Retrofit 5 2 Small Business Ene...

AI summary Table 7 provides data on previous program participation, showing a slight increase in participation from 2012 to 2014, with 30% participating in 2012 and 37% in 2014. Specific programs such as Custom Retrofit, Small Business Energy Solutions, and Smart Lighting Choices are listed with participation numbers.

Table 20: Evaluation Results – Gross Energy and Peak Demand Savings for Instant Rebates Products with Unitary Savings Values Ca Pr du t te o c g or y H P- T 8- 3 2 W La m p s R W -T 8- 2 8 W La m p s R W -T 8- 2 5 W La m p s 1- La m p H P...

AI summary Table 20 presents evaluation results for gross energy and peak demand savings from instant rebate products with unitary savings values. The table includes various products and their corresponding energy savings metrics, though some values appear to be negative or inconsistent.

Table 21: Evaluation Results – Gross Energy and Peak Demand Savings for All Other Instant Rebates Products Pr du Ca t te o c g or y T 5 d T 8 an H ig h Ba s y D Do L E l ig h ts n w O t he r In do D La L E or m p s O t do u or L D W E l lp...

AI summary Table 21 presents evaluation results for gross energy and peak demand savings from all other instant rebates products. It includes various categories and totals, such as the number of units in the program, with figures ranging from 3,087 to 23,115,7.

Table 25: Evaluation Results – Net Energy and Peak Demand Savings for Instant Rebates Products with Unitary Savings Values Ca f Pr du te t g or o o c y H P- T 8- 3 2 W la m p s R W -T 8- 2 8 W la m p s R W -T 8- 2 W 5 la m p s 1- La m p H...

AI summary Table 25 presents evaluation results for net energy and peak demand savings from instant rebate products with unitary savings values. The table includes various products and their corresponding savings metrics, such as Net Total Gross Revenues (NTGR) and Instant Rebates (BER).

Table 26: Evaluation Results – Net Energy and Peak Demand Savings for Other Instant Rebates Products Ca f te Pr du t g or y o o c T 5 d T 8 an H ig h Ba y s D Do L E l ig h ts w n O t he r In do D La L E or m p s O t do u or L D W E l lp k...

AI summary Table 26 presents evaluation results for net energy and peak demand savings from Other Instant Rebates Products. It includes metrics such as total gross energy savings, high bay savings, and other categories, with numerical values provided for each category.

Program Awareness and Participation (P Series) - P1. Did your company or organization participate in any other Nova Scotia Power or Efficiency Nova Scotia programs before the Business Energy Rebates Program? - 1. Yes - 2. No (Go to P4) - 9...

AI summary The document outlines a series of questions related to program awareness and participation, specifically focusing on the Business Energy Rebates Program. It asks whether respondents participated in prior programs, how they learned about the Business Energy Rebates Program, and what motivated their participation.

APPENDIX IV ANNUAL SURVEY RESULTS The BER Mail-in participant survey results are presented in the following tables. - P1. Did your company or organization participate in any other Nova Scotia Power or Efficiency Nova Scotia programs before...

AI summary The BER Mail-in participant survey results are presented in tables, including a question about prior participation in Nova Scotia Power or Efficiency Nova Scotia programs.

S2. You indicated a score of [answer from S1] on a 5-point scale for your overall satisfaction with the program. For what reasons were you not satisfied with the program overall? Reasons for Dissatisfaction 2012 (#) 2014 (#) Sample Size 3...

AI summary The document presents survey results regarding participant dissatisfaction with a program, highlighting reasons such as delays in receiving rebates, difficulty in signing up, insufficient rebate amounts, and lack of helpful staff. It also evaluates the ease of participating in the program, with many respondents finding it challenging due to information gaps, lengthy processes, and excessive paperwork.

APPENDIX VI QUARTERLY SURVEY RESULTS The BER Mail-in participant quarterly survey results are presented in the following tables.

AI summary This section presents the quarterly survey results for BER Mail-in participants, providing insights into their experiences and feedback.

On-Site Visit Data Collection Form 1. General Information Date of visit: Project Name: Project Tracking sheet #: Company Name: Contact Name: Address: Telephone: Retail: Manufacturing/ Industrial: Grocery/ Supermarket: Type of facility: Col...

AI summary The document presents an On-Site Visit Data Collection Form used to gather information about energy usage and facility details. It includes sections for general information, project tracking, company details, and facility type, among other data points.

Date of installation: In the Tracking Sheet Location Validated Onsite Is cooling installed in the section with the lighting measure? Yes % time with lights AND cooling ON: % Cooling system number: No Is heating installed in the section wit...

AI summary The text is a tracking sheet used to document the installation and status of lighting and cooling/heating systems in a facility. It includes questions about the presence of systems, their usage percentages, lamp status, and replacement plans. The sheet is used for verification and reporting purposes.

New equipment installed Baseline equipment Qua intity Wat ttage Quantity ntity Wat tage Additional Туре Tracking Sheet On-Site validation Tracking Sheet On-Site validation Notes: Туре Tracking Sheet On-Site validation Tracking Sheet On-Sit...

AI summary The text presents a table detailing the installation of new lighting equipment and baseline equipment, including various types of LED and other lighting fixtures. It includes information on wattage, quantity, tracking sheets, on-site validation, and additional notes relevant to each type of lighting.

Date of installation: Water heating source: Commercial Washing Machines Installed ENERGY STAR commercial washing machine – Number installed: Manufacturer: Model number: Size [cubic feet]: Is the equipment used for commercial purpose? Is th...

AI summary The document contains a table for recording details about the installation and usage of commercial washing machines, including ENERGY STAR and CEE Tier 2 rated equipment. It includes fields for equipment type, manufacturer, model, size, usage, and validation of energy efficiency ratings.

Table 3: Annual Survey Sample Sizes and Margin of Error for Custom Retrofit Annual Survey Population Sample Size (n) Margin of Error at 90% Confidence Level 2014 Participants 68 11 ±23.9% 2013 Participants 134 29 ±13.8% 2012 Participants 1...

AI summary Table 3 provides the annual survey sample sizes and margin of error for the Custom Retrofit program from 2012 to 2014. The data shows a decrease in population and sample size over the years, with corresponding changes in margin of error.

Reasons for Participating [P Series] - P1. Did your company or organization participate in any other Nova Scotia Power or Efficiency Nova Scotia energy efficiency programs before participation in the Custom Program? CODE ONE ONLY - 1. Yes...

AI summary This section of the document asks participants about their prior involvement in energy efficiency programs, the reasons for joining the Custom Program, and who was responsible for specifying measures during the project design phase. It includes response options for each question.

S1. On a scale of 1 to 5, where 1='not at all satisfied' and 5='very satisfied', how was your company or organization's experience with each of the following aspect of the Custom Program? 2012 2013 2014 Aspects of Custom Retrofit Sample Si...

AI summary The document presents survey results evaluating the Custom Retrofit Program from 2012 to 2014, with participants rating their satisfaction on a scale of 1 to 5. Satisfaction levels vary across aspects of the program, with higher satisfaction for overall program experience and lower satisfaction for project savings verification and delays in receiving rebates.

Table 18: Comparison of Custom Retrofit Program Population and On-site Visit Sample 7 Description Number of Projects Expected Gross Energy Savings at the Generator (GWh/year) Expected Gross Demand Savings at the Generator (MW) Population 4...

AI summary Table 18 compares the Custom Retrofit Program population and on-site visit sample, showing 44 projects in the population and 25 in the sample. Expected energy and demand savings are also provided, with percentages of tracked projects in each category as of October 2014.

Program component Overview Efficiency Nova Scotia Corporation's (ENSC) Custom NC provides business, non-profit and institutional (BNI) customers with incentives to help them achieve significant and predictable electrical savings in new com...

AI summary Efficiency Nova Scotia Corporation's Custom NC program provides incentives to BNI customers for energy efficiency in new commercial or industrial buildings and renovations. The program aimed for 4.6 GWh of electrical energy savings and 1.1 MW of peak demand savings in 2014.

3.1 Participation in Custom NC As shown in Figure 2, Custom NC totalled 13 projects for the year 2014, compared to 15 projects in 2013, 8 projects in 2012 and 9 projects in 2011. Figure 2: Projects Implemented through Custom NC

AI summary The section discusses the number of Custom NC projects implemented over several years, showing a decrease from 15 projects in 2013 to 13 projects in 2014, with fewer projects in 2012 and 2011.

On-Site Energy Assessment and Implementation Processes Five visits were conducted with DAs as part of the evaluation process. One visit with each DA was conducted during the initial on-site assessment of a facility. The three other visits...

AI summary Five visits were conducted with Delivery Agents (DAs) during the on-site assessment and installation of energy efficiency measures. The DAs followed ENSC's procedures and recorded relevant data, such as fixture details and energy sources. However, light intensity analysis was not performed, and participants had questions about obtaining replacement lamps, which should be addressed in the future.

The evaluation revealed that BES, including RP&C Common Areas and LED Blitz, generated net energy savings of 13.175 GWh and peak demand savings of 2.570 MW at the generator in 2014.

AI summary The evaluation found that the Business Energy Solutions (BES) program, including initiatives like RP&C Common Areas and the LED Blitz, achieved significant energy and peak demand savings in 2014, with 13.175 GWh of energy savings and 2.570 MW of peak demand reduction at the generator level.

CFLs In the RP&C tracking sheet, the quantity of CFLs installed is recorded by lamp type (e.g., regular or dimmable) and wattage. The following five types of CFLs are listed in the 2014 tracking sheet: - > 13-watt CFLs - > 14-watt CFLs & l...

AI summary The document discusses the tracking of Compact Fluorescent Lamps (CFLs) installed under the RP&C program, noting that they are recorded by lamp type and wattage. Five types of CFLs are listed in the 2014 tracking sheet, including various wattage and dimmable options.

5.6 Net Savings The net savings for the program were estimated using the interactive effect factors and the NTGR mentioned above. The following equation was used to calculate the program net savings. Net Savings = Gross Evaluation Savings...

AI summary The net savings for the program were calculated using an equation that incorporates gross evaluation savings, interactive effect factors, and the net-to-gross ratio (NTGR). This method was applied to assess peak demand and energy savings for BES lighting, non-lighting measures, RP&C common areas, and the LED Blitz pilot.

Table 29: Evaluation of Net Energy and Peak Demand Savings Associated with RP&C Common Areas (CFLs) Category of Product 13-Watt CFL 14-Watt CFL 23-Watt CFL 14-Watt Dim. CFL 16-Watt Dim. CFL 3-Watt LED Chandelier 10-Watt LED A-lamp 9-Watt P...

AI summary Table 29 evaluates the net energy and peak demand savings associated with the use of Compact Fluorescent Lamps (CFLs) and Light Emitting Diodes (LEDs) in common areas of rental properties and condos. The table includes energy savings at the meter and generator, as well as peak demand savings, factoring in interactive effects and line loss.

Table 30: Evaluation of Net Energy and Peak Demand Savings Associated with RP&C Common Areas (Other Products) Category of Product 12-Watt BR30 7-Watt MR16 LED Exit Lights Low-flow Faucet Aerator Low-flow Showerhead Low-flow Showerwand Pipe...

AI summary Table 30 evaluates the net energy and peak demand savings associated with RP&C Common Areas (Other Products). It presents data on energy savings in GWh and peak demand savings in MW for various products, including LED exit lights, low-flow faucets, and pipe insulation. The table includes factors like Interactive Effect Factor, NTGR, and Line Loss Factor to calculate total net savings at the meter and generator.

Table 31: Comparison of Tracked and Evaluated Savings Associated with RP&C Common Area Measures at the Generator Initial Gross Savings Installed Gross Savings Installed Gross Savings with Interactive Effects NTGR Net Savings Energy Savings...

AI summary Table 31 compares tracked and evaluated savings from RP&C common area measures, focusing on energy and peak demand savings. The table includes metrics like initial gross savings, net-to-gross ratio (NTGR), and net savings, highlighting the impact of LED Blitz initiatives on energy efficiency.

Table 33: Evaluation of Net Energy and Peak Demand Savings Associated with LED Blitz (Non-lighting Measures) Category of Product Vending Machine Misers Faucet Aerators Pre-Spray Valves Total for All Measures Energy Savings Total Gross Ener...

AI summary Table 33 evaluates the net energy and peak demand savings from non-lighting measures in the LED Blitz program, including vending machine misers, faucet aerators, and pre-spray valves. It provides figures for gross and net energy savings, interactive effect factors, NTGR, line loss factors, and peak demand savings at both the meter and generator levels.

Table 34: Comparison of Tracked and Evaluated Savings Associated with LED Blitz at the Generator Initial Gross Savings Installed Gross Savings Installed Gross Savings with Interactive Effects NTGR Net Savings Energy Savings Tracked Savings...

AI summary Table 34 compares tracked and evaluated savings from the LED Blitz pilot program. Evaluated savings are 22% and 23% higher than tracked savings for energy and peak demand, respectively. The main factor explaining this difference is not specified in the text.

1. Yes [CONTINUE] 2. No [PROMPT: "Is there someone else in your organization who would know about having participated in the Business Energy Solutions Program?"] Yes [ASK TO SPEAK TO THEM AND REPEAT INTRODUCTION] No [THANK & TERMINATE] 3....

AI summary This document outlines a survey process related to participation in the Business Energy Solutions Program. It includes prompts for continuing or rescheduling the survey and options for responding, such as yes, no, or refusal.

Satisfaction (Series S) - CS1. How did your company first learn of the programs offered by Efficiency Nova Scotia? DO NOT PROVIDE RESPONSE CATEGORIES - CODE AS MANY AS APPLICABLE . - 1 Media advertising - 2 Someone at Efficiency Nova Scoti...

AI summary The text outlines survey questions related to customer satisfaction with the Business Energy Solutions Program offered by Efficiency Nova Scotia. It includes inquiries about how customers learned about the program, their overall satisfaction, reasons for dissatisfaction, and their experience with Efficiency Nova Scotia employees versus third-party contractors.

Spillover (Series SP) - SP1. Now I'd like you to think of the time since you participated in the Business Energy Solutions program. Has your company purchased and installed any additional energy-efficient products on its own for this facil...

AI summary This section of the proceeding contains a series of questions aimed at assessing the impact of the Business Energy Solutions program on participants. It inquires about the installation of additional energy-efficient products post-participation and whether any other financing or incentives were received.

Firmographics (Series F) These final questions are asked for statistical purposes only. The information collected is strictly confidential. - F1. What is the main activity of the facility where the energy efficiency improvements were imple...

AI summary The text presents a statistical question from a regulatory proceeding, asking about the main activity of a facility where energy efficiency improvements were implemented under the Business Energy Solutions Program. The question is part of a confidential data collection process.

- P3. What was the SECOND most important reason your company or organization chose to participate in the Business Energy Solutions Program? 2012 2013 2014 Reasons for Participating Most Important Motivation Second Most Important Motivation...

AI summary The Business Energy Solutions Program's second most important reason for participation was saving on energy costs, followed by improving lighting conditions. The data shows a consistent trend across the years 2012 to 2014. The majority of respondents did not face any barriers in implementing energy efficiency measures, though the percentage of those who did face barriers increased over time.

S1. Thinking of your OVERALL experience with the Business Energy Solutions Program, including any services or energy efficient products received and installed, how satisfied were you overall with the program on a scale from 1 to 5, where 1...

AI summary The text asks participants to rate their overall satisfaction with the Business Energy Solutions Program on a scale from 1 to 5, considering their experience with services and energy-efficient products received and installed.

S10. Thinking of when you first contacted ENSC about the program, or ENSC contacted you, how long, in days, was it before you received your contract? Time to Receive Contract 2014 Sample Size 62 1-6 days 10% 7-9 days 10% 10-19 days 11% 20-...

AI summary The text asks respondents about the time it took to receive a contract after contacting ENSC about a program. The data shows that 31% took 30+ days, with an average of 34.4 days, excluding responses of 'don't know' or over 365 days.

R1. Do you have any suggestions to improve the Business Energy Solutions program? Consider all aspects of the program: Process, marketing, interactions with program staff, interactions with contractors and program forms. PROBE: Anything el...

AI summary The document asks for suggestions to improve the Business Energy Solutions program, covering aspects such as process, marketing, interactions with staff and contractors, and program forms.

F1. What is the main activity of the facility where the energy efficiency improvements were implemented under the Business Energy Solutions Program? Business Type 2012 2013 2014 Sample Size 76 61 62 Mercantile-Retail – Enclosed mall or str...

AI summary The Business Energy Solutions Program has implemented energy efficiency improvements across various facility types, with the largest share in 2012 being mercantile-retail (other than mall) at 16%, followed by automotive repair at 9%, and others at 8%. The data shows changes in distribution across years.

F2. Approximately how many full-time equivalent workers are employed at this facility? Full-time Employees 2012 2013 2014 Sample Size 76 61 62 Fewer than 5 53% 61% 44% 5 to 9 21% 18% 19% 10 to 19 18% 13% 16% 20 to 49 4% 3% 6% 50 to 99 1% 3...

AI summary The text presents data on the number of full-time equivalent workers at a facility from 2012 to 2014, along with a question about estimating the operating hours of a building where energy efficiency improvements were implemented.

1. Yes [CONTINUE] 2. No [PROMPT: "Is there someone else in your organization who would know about having participated in the Business Energy Solutions Program?"] Yes [ASK TO SPEAK TO THEM AND REPEAT INTRODUCTION] No [THANK & TERMINATE] 3....

AI summary The text outlines a structured process for conducting a survey regarding participation in the Business Energy Solutions Program. It includes steps for handling responses such as 'Yes', 'No', 'Don't know', and 'Refused', with options to reschedule or terminate the survey.

FR2a. installed through the program? purchased and installed exactly the same quantity of energy-efficient products that you Response 98 Don't Know 99 Refused FR2b. purchased and installed standard products instead of energy-efficient prod...

AI summary The text presents a series of questions and responses related to the installation of energy-efficient products through a program. Respondents are asked about whether they installed products through the program, purchased standard products instead, or installed products at a later date. The responses include categories such as 'Don't Know' and 'Refused'.

Table 14: BR Lamp Market Sizes in Canada, Atlantic Canada and Nova Scotia, 2014 Product Class Shipments to Canada in 2014 Shipments to Atlantic Canada in 2014 Shipments to Nova Scotia in 2014 60–85 W BR – residential 1,809,826 88,099 34,91...

AI summary Table 14 provides data on BR lamp market sizes in Canada, Atlantic Canada, and Nova Scotia in 2014, categorizing shipments by product class and usage (residential and commercial).

Table 16: Unitary Savings Values for General Service Incandescent Reflector Lamps 25 Product Class Demand Savings (W/unit) Annual Energy Savings (kWh/unit) Residential 85 watt BR30 – residential 21 18 75 watt BR38 – residential 21 18 120 w...

AI summary Table 16 presents unitary savings values for general service incandescent reflector lamps in residential and commercial settings, including demand savings in watts per unit and annual energy savings in kilowatt-hours per unit for various lamp types.

3.9.5 At-meter Energy Savings The Evaluator suggests the impact on 2014 would be less than 4 percent. This is based on the following assessments: - › ICF noted that 3.6 bulbs should be replaced, based on an average of 26.4 bulbs/Canadian h...

AI summary The Evaluator estimates that at-meter energy savings from replacing light bulbs in residential households would result in a 3.8% reduction in energy consumption, equivalent to 16.528 GWh in Nova Scotia. This is based on data from ICF and NRCan, but commercial sector savings could not be estimated due to insufficient information.

Table 54: Data on Nova Scotia's Building Permits for January to October 2014 End-use Sector Total Value85 (000) Estimated Total Surface Area (m²) Residential $647,426 385,16786 Small Commercial $50,00087 18,51888 For 2014, small commercial...

AI summary Table 54 provides data on Nova Scotia's building permits from January to October 2014, showing that residential constructions significantly outpace small commercial constructions in both value and surface area. The evaluator assumed that small commercial constructions had negligible energy consumption.

Custom NTGR Custom Retrofit Unnamed: 1 Unnamed: 2 Unnamed: 3 Unnamed: 4 Unnamed: 5 Unnamed: 6 Unnamed: 7 Unnamed: 8 NaN NaN NaN NaN NaN Where n represents the number of participants surveyed NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN NaN...

AI summary The table presents data related to the Custom Retrofit program, focusing on participant behavior post-participation, including implementation of additional energy efficiency measures, financing or rebate requests, and the influence of the program on these decisions. Calculations for spillover savings are also outlined.

Program Component Overview The purpose of HER is to enable participating households to compare their energy usage with similar neighbouring homes by mailing to participating households periodic reports illustrating their energy usage patte...

AI summary The Home Energy Report (HER) program mails households periodic energy usage reports and tips to reduce consumption. In April 2013, Opower (DA) targeted 98,000 households, with a web portal launched in October 2013. HER aimed for 15.4 GWh energy savings and 3.6 MW demand savings in 2014.

1 PROGRAM DESCRIPTION Home Energy Report (HER) helps Nova Scotian households reduce their energy consumption by changing their behaviours. More specifically, HER compares participating households' energy usage with similar neighbouring hom...

AI summary The Home Energy Report (HER) program in Nova Scotia aims to reduce household energy consumption through behavioral changes by comparing participants' usage with neighbors. Delivered via a tripartite agreement between Efficiency Nova Scotia Corporation (ENSC), Opower (DA), and Nova Scotia Power, HER was launched in 2013 with funding from rate-payers and tax-payers. It targeted 15.4 GWh energy savings and 3.6 MW demand savings in 2014 under the Energy Savings Actions program.

Table 6: Likelihood of Purchasing/Undertaking Activity without HER Influence of HER 2014 Base Question Definitely/ Probably Respondents who purchased air-conditioners Likelihood of purchasing energy efficient air-conditioner without HER 14...

AI summary The table shows the likelihood of respondents undertaking energy-efficient behaviors without the Home Energy Report (HER). Despite not attributing behavior changes to HER, participants increased activities like hanging laundry to dry after participating in HER, indicating some influence from the program.

Selection of Participants First, Econoler reviewed the process used to build the two groups. A smaller group was selected by Opower to represent a random sample of the Nova Scotian population, while the other bigger group Project No. 5870...

AI summary Econoler reviewed the process used by Opower to select participants for a residential energy efficiency program. A random sample of 20,000 households was selected, with 10,000 in a treatment group and 10,000 in a control group. Additionally, 110,000 high electricity users were selected, with 88,000 in a treatment group and 23,000 in a control group. Both groups were analyzed for similarity in attributes such as electricity usage, demographics, and home characteristics.

6.1.7 Hang Laundry to Dry To calculate the unitary savings value associated with this behaviour, the energy consumption of the clothes dryer was estimated for each laundry load. Using the results of the 2014 annual survey for RDI, the aver...

AI summary The evaluation calculates energy savings from hanging laundry to dry by estimating dryer energy use (912 kWh/year) and using survey data showing a 0.5 increase in loads hung to dry. Savings were calculated at 46.5 kWh/year per household, with 46.2% implementation. All savings assumed electric due to low gas dryer prevalence in Nova Scotia.

This Appendix summarizes all the recommendations made by the Evaluator throughout this report as well as the sections from which the recommendations originated. Sections Recommendations Executive Summary 1 Explain in greater detail the cha...

AI summary The appendix outlines recommendations from the Evaluator regarding the Home Energy Report (HER) program. It suggests detailing HER's characteristics, reviewing Opower's databases, and conducting a billing analysis to compare electricity consumption trends between treatment and control groups over five years.

BW3. On what type of window did you mostly install heat-shrink film? [READ. CODE ONLY ONE] - 1. Sliding windows - 2. Awning windows - 3. Casement windows - 4. Hopper windows - 5. Single- or double-hung windows - 8. (Don't know) - 9. (Refus...

AI summary The text presents a series of questions related to the installation of heat-shrink film on windows, including the type of window, the number of windows, and future installation plans.

BL3. What do you use to hang your laundry to dry? [ACCEPT MULTIPLE RESPONSES] [READ] 1. 2. 3. 6. Indoor drying racks / hangers Outdoor clothesline Outdoor drying racks, or Something else [SPECIFY] 8. 9. (Don't know) (Refused) BL4. [ASK IF...

AI summary The text outlines a survey questionnaire related to laundry drying practices, including the use of indoor and outdoor drying methods, purchase of drying equipment, and participation in efficiency programs such as Efficiency Nova Scotia's Instant Savings program. It also asks about the frequency of laundry washing and drying habits.

Questions on Tip: Wash Clothes in Cold Water [ASK IF B5c=YES] BV1. In the last 12 months, did you participate in Efficiency Nova Scotia's Residential Direct Install program? As part of this program, someone would have come to your house an...

AI summary The document contains a series of questions related to participation in Efficiency Nova Scotia's Residential Direct Install program and the influence of the Home Energy Report on washing clothes in cold water. It includes response options and instructions for data collection.

Demographic Characteristics (Series D)

AI summary The document outlines demographic characteristics from Series D, including acronyms related to energy efficiency programs, research methodologies, and regulatory entities. Key terms involve demand-side management, energy efficiency metrics, and organizations involved in energy conservation initiatives.

- B4. In the last 12 months, have you taken any steps to reduce your home energy use?

AI summary The question asks whether the respondent has taken any steps to reduce their home energy use over the past 12 months.

- P2. Were there any other reasons? 2014 Motivations for Signing Up for HER Most Important Reason Other Reasons Sample Size 250 243 To save on energy/to save on energy costs 46% 14% To find out/improve home energy rank compared with other...

AI summary The table shows motivations for signing up for the Home Energy Report (HER) in 2014. The primary reason was to save on energy costs (46%), followed by a desire to compare energy use with similar homes (24%). A significant portion (61%) of respondents indicated they did not know other reasons or refused to specify.

P3. Before signing up for the Home Energy Report, had you participated in any of Efficiency Nova Scotia's energy efficiency programs? Participated in Other ENSC programs 2014 Sample Size 250 Yes 56% No 43% Don't know 1% Base: Respondents w...

AI summary The text asks respondents whether they participated in Efficiency Nova Scotia's energy efficiency programs before signing up for the Home Energy Report. The data shows that 56% of respondents had participated in other ENSC programs, with the most common being Instant Savings/Light bulb replacement and Energy Audit.

BL8b. Thinking of those [ANSWER TO BL6] loads, approximately how many are hung to dry in the fall and winter period , after you had signed up online for your Home Energy Report? 2014 Loads of Clothes Washing Hung to Dry Loads done in a typ...

AI summary The question asks about the number of loads of clothes hung to dry in the fall and winter period after signing up for the Home Energy Report. The table provides data on the number of loads hung to dry before and after the report, across different seasons and quantities.

2014 Loads of Washing Done in Cold Water Loads done in a typical week Loads washed in cold water prior to HER Loads washed in cold water after HER Sample size 118 118 118 0 - 7% - 1-2 loads 19% 25% 25% 3-4 loads 38% 31% 34% 5-9 loads 20% 1...

AI summary The table compares cold water laundry loads before and after a Home Energy Report (HER) intervention, showing a decline in average weekly loads from 4.4 to 3.7. Sample sizes and distribution across load categories (0-10+) are detailed, with notable decreases in higher load brackets post-HER.

D1. What type of residence do you live in? Type of Residence 2014 Sample Size 340 Single-family detached 87% Semi-detached 3% Townhouse or duplex 3% Mobile home or house trailer 2% Apartment building that has fewer than five stories 1% Apa...

AI summary The text provides survey data from 2014 on residential characteristics in Nova Scotia, including the type of residence, home ownership, electricity bill payment, and the number of full-time residents in each household.

EXECUTIVE SUMMARY This report presents the results of the 2014 process, market and impact evaluation of Home Energy Report (HER), also known as the Energy Savings Actions program. The 2014 evaluation was based on the data and information c...

AI summary This report details the 2014 evaluation of the Home Energy Report (HER) program, also called Energy Savings Actions. It analyzed data from interviews with the Program Manager (PM) and Opower, a survey of 340 HER participants, billing analysis, and unitary savings reviews to assess program effectiveness.

Program Component Overview The purpose of HER is to enable participating households to compare their energy usage with similar neighbouring homes by mailing to participating households periodic reports illustrating their energy usage patte...

AI summary The Home Energy Report (HER) program mails households periodic energy usage comparisons and efficiency tips to reduce consumption. Opower, as the delivery agent, mailed reports to 98,000 households starting in April 2013, with a web portal launched in October 2013. HER aimed for 15.4 GWh electrical energy savings and 3.6 MW demand savings in 2014.

3.2 Program Documentation As part of the evaluation, the Evaluator analyzed the program documentation and worked together with the PM to improve and revise the content of certain program documents. A number of changes have already been mad...

AI summary The Evaluator reviewed program documentation and collaborated with the Program Manager (PM) to revise materials. Key issues identified include outdated participant numbers in the Home Energy Report (HER), missing criteria for home age in group selection, and incomplete evaluation plan data. The Evaluator recommended improving HER documentation, updating the evaluation plan, and reorganizing the tip library for better navigation.

Selection of Participants First, Econoler reviewed the process used to build the two groups. A smaller group was selected by Opower to represent a random sample of the Nova Scotian population, while the other bigger group 4 SEE Action, Eva...

AI summary The document describes the selection process for participants in a residential energy efficiency program. Opower used a randomized controlled trial (RCT) to select 20,000 households randomly and 110,000 high electricity users, ensuring both groups were comparable in terms of usage, demographics, and other attributes to measure the program's effectiveness.

Table 16: Revised Unitary Savings Value for Low-flow Showerheads[16](#page-34-1) Parameter Unitary Savings (kWh/year) Source Number of People Whose Behavioural Change is Accounted for 1 Flow Rate of the Showerhead (F) 2.4 gpm 2014 RDI Data...

AI summary Table 16 presents the calculation of the unitary savings value for low-flow showerheads, using parameters such as flow rate, average shower time before and after participation in the Home Energy Report (HER), and water heater efficiency. The result is a unitary savings value of 433X kWh/year.

Formatted: Indent: Left: -0.06' & lt;a href="http://oee.nrcan.gc.ca/corporate/statistics/neud/dpa/showTable.cfm?type=CP&sector=res&juris=ns&rn=10&page=4&CFID=31970021&CFTOKEN=fed6e0b3f51f8fc8-C05E90B0-B973-A582-25DA340381F0B679> (Last acce...

AI summary The text discusses water consumption trends in clothes washers, noting a 12% increase per additional year of use. It estimates that older washers used 2.2 times more water than those purchased in 2013, leading to higher water-heating energy use, calculated at 0.42 kWh per load.

6.1.7 Hang Laundry to Dry To calculate the unitary savings value associated with this behaviour, the energy consumption of the clothes dryer was estimated for each laundry load. Using the results of the 2014 annual survey for RDI, the aver...

AI summary The document calculates energy savings from hanging laundry to dry instead of using electric dryers, using 2014 RDI survey data and Natural Resources Canada's 2009 appliance energy consumption report. The unitary savings value was calculated as 46.5 kWh/year per household, with 46.2% implementation rate among 157 participants. The analysis assumes all savings are in electricity due to negligible gas dryer usage in Nova Scotia.

Behaviour Changes (Series B) [ASK ALL PARTICIPANTS] - B1. In the last 12 months, did you or someone else in your household purchase one or more energy-efficient appliances for your home? - 1. Yes - 2. No [GO TO B5] - 8. (Don't Know) [GO TO...

AI summary A survey questionnaire assessing household energy-efficient appliance purchases and behavioral changes over the past 12 months, including questions about specific appliances, adoption of energy-saving practices, and steps taken to reduce home energy use.

P3. Before signing up for the Home Energy Report, had you participated in any of Efficiency Nova Scotia's energy efficiency programs? Participated in Other ENSC programs 2014 Sample Size 250 Yes 56% No 43% Don't know 1% Base: Respondents w...

AI summary The text presents survey data on participation in Efficiency Nova Scotia's energy efficiency programs prior to signing up for the Home Energy Report. It shows that 56% of respondents had participated in other ENSC programs, with the most common being Instant Savings and light bulb replacement.

2014 Importance of HER in Dishwasher Air conditioner Influencing Purchase Sample Size Mean Score Sample Size Mean Score Average rating: 10= "Extremely influential", 0= "No influence at all" HER influence on purchase decision 24 3.1 14 4.3...

AI summary The text presents survey results from 2014 regarding the influence of the Home Energy Report (HER) on consumer decisions to purchase energy-efficient appliances and insulate with heat-shrink film. Respondents rated the HER's influence on a scale from 0 to 10, with lower scores indicating minimal influence.

Likelihood of Insulating Windows Without HER 2014 (#) Sample Size 18 Definitely 13 Probably 4 Probably not 1 Definitely not - Base: Respondents who insulated with heat shrink film BW3. On what type of window did you mostly install heat-shr...

AI summary The data from 2014 shows that 18 respondents who insulated their windows with heat-shrink film were surveyed. Most (13) were definitely likely to insulate windows without a Home Energy Report (HER), and 17 planned to install heat-shrink film again that winter. The majority installed it on sliding windows, and the average number of windows insulated was 3.9.

BL9. Do you own a clothes dryer? Own a Clothes Dryer 2014 (%) Sample Size 110 Yes 98% No 2% Base: Respondents who hung laundry to dry BL10. Is it an electric or gas clothes dryer? Type of Clothes Dryer 2014 (%) Sample Size 108 Electric 97%...

AI summary The text presents survey data from 2014 regarding the ownership of clothes dryers in Nova Scotia. It shows that 98% of respondents who hung laundry to dry owned a clothes dryer, with 97% of those owning an electric dryer and 3% owning a gas dryer.

BL11. Did you own a clothes dryer before signing up for your online Home Energy Report? Own Clothes Dryer Prior to HER 2014 (#) Sample Size 2 Yes 1 No 1 Base: Respondents who do not own a clothes dryer BV1. In the last 12 months, did you p...

AI summary The text presents survey data regarding ownership of clothes dryers prior to signing up for the Home Energy Report (HER) and participation in the Residential Direct Install (RDI) program, including recall of discussions with installers about cold water washing. The data is from 2014 and includes sample sizes and percentages.

2014 Importance of HER in Decision to Wash Clothes in Cold Water Sample Size Mean Score Average rating: 10= "Extremely influential", 0= "No influence at all" HER influence on decision to wash in cold water 118 1.6 Base: Respondents who was...

AI summary The text presents survey data on the influence of the Home Energy Report (HER) on consumer behavior regarding washing clothes in cold water. Respondents indicated that the HER had a moderate influence, with an average score of 1.6, and a majority (70%) would have washed clothes in cold water even without the HER.

2014 Loads of Washing Done in Cold Water Loads done in a typical week Loads washed in cold water prior to HER Loads washed in cold water after HER Sample size 118 118 118 0 - 7% - 1-2 loads 19% 25% 25% 3-4 loads 38% 31% 34% 5-9 loads 20% 1...

AI summary The table presents data on cold water laundry loads before and after the Home Energy Report (HER) in 2014. The average number of cold water loads decreased from 4.4 to 3.7, with a slight increase in the percentage of respondents washing 3-4 loads. Sample size was 118 respondents who washed clothes in cold water.

CS1. How did you first learn about the Home Energy Report? Sources of Awareness 2014 (%) Sample Size 250 Media advertising 26% Through the mail/Bill insert 21% Word of mouth 14% Internet (general) 6% Contacted directly by ENSC 6% ENSC webs...

AI summary The Home Energy Report (HER) was primarily learned about through media advertising (26%) and mail/bill inserts (21%). Overall satisfaction with the HER was high, with 79% (mostly and completely satisfied) expressing satisfaction, while 20% were dissatisfied or neutral.

S2. You indicated being dissatisfied with the Home Energy Report overall. For what reasons were you not satisfied with the Home Energy Report overall? Reasons for Dissatisfaction 2014 (%) Sample Size 48 Not accurate/Don't agree with report...

AI summary The Home Energy Report (HER) received dissatisfaction from respondents in 2014, with key reasons including perceived inaccuracy, lack of comparability to other homes, insufficient detail on energy use, and irrelevance of provided tips. However, satisfaction was high with the report's appearance and clarity, as well as the ease of creating and updating online accounts.

D1. What type of residence do you live in? Type of Residence 2014 Sample Size 340 Single-family detached 87% Semi-detached 3% Townhouse or duplex 3% Mobile home or house trailer 2% Apartment building that has fewer than five stories 1% Apa...

AI summary The text presents survey data on residential characteristics in Nova Scotia from 2014, including residence types, home ownership, and electricity bill payment. The majority of respondents live in single-family detached homes, own their homes, and pay their electric bills.

Table 1: First Year Net Energy Savings at the Generator. FIRST YEAR EVALUATED PLANNING TARGETS TRACKING SYSTEM DSM COMPONENT Net Savings (GWh) Target GWh Net Energy Savings Net as % of Target Tracked GWh Net Energy Savings Net as % of Trac...

AI summary Table 1 presents the first year net energy savings at the generator for various DSM components, including residential and BNI programs, and compares them against planning targets and tracking system data. The table highlights achievements and variances for different energy efficiency initiatives.

Note 2: Rental Properties and Condos Services common spaces measures are claimed under Business Energy Solutions; Residential Financing does not have separate savings information.

AI summary The note indicates that savings from Rental Properties and Condos Services common spaces measures are attributed to Business Energy Solutions, and Residential Financing does not have separate savings information.

Table 2: First Year Net Demand Reduction at Generator. FIRST YEAR EVALUATED PLANNING TARGETS TRACKING SYSTEM DSM COMPONENT Net Savings (MW) Target MW Net Reduction Net as % of Target Tracked MW Net Reduction Net as % of Tracked Residential...

AI summary Table 2 presents the first year net demand reduction at the generator for various demand-side management (DSM) components, including residential and business programs, as well as codes and standards. The table shows the net savings, targets, and tracking system performance for each component, with some components not tracked or having no targets set.

Note 2: Rental Properties and Condos Services common spaces measures are claimed under Business Energy Solutions; Residential Financing does not have separate savings information. As shown in Figure 2, a small number of programs produce mo...

AI summary The text discusses energy savings and demand reduction contributions from various programs, highlighting that a few programs contribute most of the savings. Codes & Standards are noted as a DSM initiative outside the portfolio, while other programs like Residential Direct Install and Business Energy Rebates are top contributors.

Table 4: Types of Evaluation TYPE OF EVALUATION PROGRAM Impact COMPONENT OR INITIATIVE Process Market Full-scale Tracked Savings Validation 1 Appliance Retirement x 2 Instant Savings x x x 3 Home Energy Assessment x 4 Green Heat x x x 5 Lo...

AI summary Table 4 outlines various types of evaluation for different programs and initiatives, including process, market, and full-scale evaluations, as well as tracked savings and validation. The table highlights which programs have been evaluated and the types of evaluations applied to them.

1. The Paper-Based Component In theory, evaluation of a Home Energy Report type program is conducted using a method of true experiment in which a group of homes is randomly allocated to either a participant group (the members of which will...

AI summary The text discusses evaluating Home Energy Report programs using true experiments with participant and control groups. It notes that the program's causation of energy savings is unclear compared to other programs, citing a 2012 report on behavior-based energy efficiency.

ed: March 27, 2015 E1 (NSPI) IR-8 Page 1 of 2 2016-2018 Supply Agreement for EECA M06733 (E-ENS-R-15) E1 Responses to NSPI Information Requests NON-CONFIDENTIAL 1  The Direct Installation program makes up a lower percentage of the BNI ene...

AI summary The 2016-2018 DSM Resource Plan incorporates updated modeling assumptions based on full-year results from 2011-2013 and partial results from 2014, reducing short-term costs to ratepayers. Additionally, the Low Income Homeowner program has been removed from the DSM portfolio due to NS Power’s charitable contribution for low-income electric-heat homeowners.

installation costs are regionally dependent, making such a decrease Existing Residential 261 feasible. This measure augments other energy efficiency measures offered for Night Covers for 3' Refrigerated grocers. Grocers have expressed inte...

AI summary The text discusses the feasibility of reducing installation costs for energy efficiency measures, specifically focusing on night covers for refrigerated display cases and room air conditioner retirements. These measures are part of broader energy efficiency programs and are tied to appliance retirement initiatives, aiming to achieve economies of scale and strategic market engagement.

ures from Appliance Retirement would result in lost opportunity for non-discretionary retirements (e.g. new appliance purchases). Freezer retirements complement refrigerator retirements and achieve economies of scale through multiple appli...

AI summary Appliance Retirement and Hardwired Dimmer Switch programs are discussed, highlighting their benefits such as economies of scale and improved TRC ratios. The exclusion of freezer retirements could lead to lost opportunities for non-discretionary retirements.

Program Measure Count Windows are a highly desired retrofit option for Nova Scotian homeowners, despite having lower TRC values than other residential ENERGY STAR® Windows building envelope improvements. These measures are supported to Exi...

AI summary The document discusses various energy efficiency measures targeted at residential customers in Nova Scotia, including ENERGY STAR® Windows, ENERGY STAR® Air Source Heat Pumps, Programmable Electronic Thermostats, and LED lighting. These measures aim to promote energy savings, particularly among hard-to-reach groups such as rental tenants.

market of rental tenants. This measure complements other Multi-Unit Existing Residential 2,179 Residential Building offerings. Solar domestic hot water technologies have significant material and Existing Residential 1,876 installation capi...

AI summary The text discusses the high capital costs of solar domestic hot water and solar space and water heat technologies, noting that local production and installers may reduce costs over time through increased competition and lower labor costs in Nova Scotia.

as well as reduced labour costs, as Nova Scotia represents a significant portion of the local market. New Residential 1 Thermostat options are important for obtaining energy savings for the Intelligent Thermostat hard-to-reach market of re...

AI summary The text discusses energy efficiency measures such as intelligent thermostats and solar space heating, highlighting their potential to reduce costs and improve energy savings. It also mentions indoor motion sensors and their impact on distribution costs through the Efficient Product Rebates program.

Slide 11 Date Filed: March 27, 2015 NSPI IR-12 Attachment 1 Page 12 of 26 Residential Participation Rates:1998 - 2017 1000/o 90% 80% -Total (off the chart) 70% - Lighting (off the chart) 60% - Home Energy Repo rts 50% 54% - 44% - App lianc...

AI summary The slide presents residential participation rates in energy efficiency programs from 1998 to 2017, highlighting trends and the impact of various initiatives such as home energy reports, appliance rebates, and home retrofits. The data shows fluctuations in participation over time.

te Filed: March 27, 2015 NSPI IR-12 Attachment 1 Page 14 of 26 Summary of Results – All Sectors Highest Average Range of Bill General Participation Conclusions Single-Year Long-Term Savings For Cumulative Participation Rate Increase Rate I...

AI summary The summary of results indicates that the residential sector has a highest single-year rate increase of 7% and an average long-term rate increase of 2%, with bill savings ranging from -1% to 9%. The low-income sector has a highest single-year rate increase of 8% and an average long-term rate increase of 2%, with bill savings ranging from -2% to 12%. Small C&I has a highest single-year rate increase of 6% and an average long-term rate increase of 1%, with bill savings ranging from 37% to 47%. Large C&I has a highest single-year rate increase of 9% and an average long-term rate increase of 0%, with bill savings ranging from 2% to 3%.

0.0 0.0 0 0.0 0.0 Solar Space and Water Heat (Supplement Electricity) 61 0.0 0.1 1 0.0 0.0 2,990 1.6 6.4 35,747 19.4 100.1 Solar Space Heating (Displacing Electricity) 2,632 1.6 0.8 2,592 1.5 1.1 2,664 1.6 0.8 2,276 1.3 0.7 Residential Sol...

AI summary The text presents numerical data related to various energy efficiency and solar programs, including residential solar PV, solar space and water heat, and Energy Star windows. The numbers likely represent participation or impact metrics across different years or time periods.

.2 Energy Star Windows (300 ft2) (Replace Double Pane) 3 0.0 0.0 1 0.0 0.0 6 0.0 0.0 10 0.0 0.0 Energy Star Door 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 0 0.0 0.0 Home Energy Report 45,000 11.8 4.4 45,000 11.8 4.4 45,000 11.8 4.4 45,000 11.8 4.4 DHW...

AI summary The document provides a detailed breakdown of various energy efficiency programs and their participation metrics, including the number of installations and associated costs for items such as Energy Star Windows, Home Energy Reports, and low-flow fixtures. These data points reflect the performance and reach of energy efficiency initiatives in residential and commercial settings.

mps-Retrofit (dual baseline) 581 0.1 0.1 235 0.1 0.1 756 0.2 0.1 836 0.2 0.2 LED Lamps-Retrofit (dual baseline) 622 0.2 0.1 252 0.1 0.1 809 0.2 0.2 897 0.2 0.2 LED Lamps-Retrofit (dual baseline) 471 0.1 0.1 191 0.0 0.1 613 0.2 0.2 680 0.2...

AI summary The text presents data on retrofit and end-of-life LED lamp programs, including quantities and percentages across different categories and years. It outlines metrics related to energy efficiency initiatives.

39 0.0 0.1 1 0.0 0.0 40 0.0 0.1 41 0.0 0.1 LED Lamps-End of Life-BES 22 0.0 0.0 0 0.0 0.0 37 0.0 0.1 38 0.0 0.1 LED Refrigeration Strip Lighting-End of Life replacement 211 0.1 0.1 197 0.0 0.1 247 0.1 0.1 266 0.1 0.1 LED Refrigeration Stri...

AI summary The text presents numerical data related to the end-of-life replacement of various LED lighting products, including lamps, refrigeration strip lighting, and exterior fixtures. The data includes quantities and values associated with each category, likely representing program participation or inventory metrics.

135 0.0 0.0 139 0.0 0.0 146 0.0 0.0 No-Loss Drains (Timed drains are not eligible) 122 0.0 0.0 66 0.0 0.0 166 0.0 0.0 195 0.1 0.0 Air Tanks for Load / No-Load Screw Compressors (10 – 40 hp) 1,181 0.3 0.2 1,167 0.3 0.3 1,203 0.3 0.2 1,262 0...

AI summary The text presents numerical data related to various energy efficiency programs and equipment, including no-loss drains, air tanks for compressors, and high-efficiency heat pumps. The data includes quantities and percentages, likely representing participation or usage statistics across different time periods.

0.5 1.3 0.6 New Residential 1.3 3.0 0.8 Energy Savings Actions 1.2 15.4 0.0 Residential Subtotal 17.6 60.8 9.3 BUSINESS, NON-PROFIT AND INSTITUTIONAL PROGRAMS AND Direct Installation 6.0 13.0 2.8 Custom Incentives 5.8 20.5 2.1 Custom Retro...

AI summary The text presents a table with figures related to energy savings actions, residential and business programs, and enabling strategies. It includes data on various initiatives such as direct installation, custom incentives, and education & outreach, with corresponding numerical values.

1 Table 8. Summary of Scenario D Impacts Cumulative Cost ($Millions) Peak Demand (MW) Cumulative (GWh) TRC Ratio Program Name E1 Case D % Diff. E1 Case D % Diff. E1 Case D % Diff. E1 Case D % Diff. Efficient Products (Res) $ 7.83 $ ‐ 4.47...

AI summary Table 8 summarizes the impacts of Scenario D on various programs, showing reductions in cumulative costs, peak demand, and energy consumption compared to the baseline (E1). The table highlights the percentage differences in cost, demand, and energy usage across different programs, with overall reductions of up to 51% in cumulative costs and 25% in energy consumption.

Exhibit 8: A Categorization of DSM Program Offerings across Jurisdictions 21,22 cotiv stal dr o SaskP ,48 , O .ec ' th maine percentage of rotal ٥,, wer Pak. CIES Quebec vet 'exl ! th Maine Perentage of Total 14 lo. The o' arii o, va in 94...

AI summary Exhibit 8 categorizes Demand Side Management (DSM) program offerings across various jurisdictions, highlighting the prevalence of different types of programs such as prescriptive, existing home, new home, low income, appliance retirement, and demand response programs. It also includes statistics on the percentage of total programs offered in different regions.

- Residential and Commercial Prescriptive (100%) - Commercial and Industrial Custom (88%) - Residential Appliance Retirement (75%) - Residential Low Income (63%) - Commercial New Construction (63%) Other programs offered by ENS, but not of...

AI summary The text outlines participation rates for various energy efficiency programs in Nova Scotia, noting that some programs are not widely offered by other jurisdictions. It also mentions that certain programs, like the Residential In-Home Feedback, have lower participation rates.

ENSC's DSM portfolio includes residential and business, nonͲprofit, and institutional (BNI) programs: Residential34 BNI35 Efficient Product Rebates (includes components ƒ marketed as Instant Savings and Appliance Retirement); Existing Resi...

AI summary ENSC's DSM portfolio includes residential and BNI programs, with a focus on efficient product rebates and direct installation. The portfolio is 31% residential and 69% commercial, though no targeted industrial programs exist despite the 2015Ͳ2040 DSM Potential Study indicating industrial savings as the most cost-effective.

MeasureLevel Results for Baseline E1 and Optimized Case D Scenarios Pro m T gra ype Sub ͲPro gra m Me asu re Mo del Bui ldin g T ype End Use Cat ego ry Sto ck T tme nt rea Dem and (kW ) Ene rgy (M Wh ) Tot l. Cos al I mp t ($ ) 10 Bus ine...

AI summary The document presents MeasureLevel results comparing baseline E1 and optimized case D scenarios, focusing on energy efficiency measures such as LED exterior lighting rebates for commercial buildings. It outlines demand, energy usage, and cost impacts for different models and building types.

Sheet1 Unnamed: 0 Unnamed: 1 2016 Unnamed: 3 Unnamed: 4 Unnamed: 5 Unnamed: 6 Unnamed: 7 Unnamed: 8 Unnamed: 9 2017 Unnamed: 11 Unnamed: 12 Unnamed: 13 Unnamed: 14 Unnamed: 15 Unnamed: 16 Unnamed: 17 2018 Unnamed: 19 Unnamed: 20 Unnamed: 2...

AI summary The table presents data related to various energy efficiency initiatives, including RES-HVAC/Shell, RES-Lighting, RES-Behaviour, and RES-Plug Load, with columns indicating values for the years 2016, 2017, 2018, and the 2016 to 2018 period. The data includes metrics such as costs, quantities, and other numerical values.

Combined customers for NLPower and Nalcor Number of 2015 Planned Population in Customers in , , ojets/282/DocPrj/R-3905-2014 6 · ca/index.php?option=com_co 5 tab SIECA Q29 • . lications/NLH2013GRA/files/r • 5 Attachment 2, p12 - nerche?lan...

AI summary The document presents a table containing data on combined customers for NLPower and Nalcor, including population and customer numbers. However, the table lacks clear headers and contains fragmented information and URLs, making it difficult to interpret the data accurately.

1 Request IR-1: 2 3 The program vendor for the Home Energy Report (Opower) received customer data from 4 NSPI. 5 6 (a) Did EfficiencyOne request that customer database or subsequent information from 7 NSPI for its own use? 8 9 (b) If so, w...

AI summary The Home Energy Report (Opower) program vendor received customer data from NSPI. EfficiencyOne requested data from NSPI to identify ineligible customers for the Home Energy Report. NSPI provided a list of accounts that did not meet eligibility criteria, including Time of Use, net metering, and non-residential rate accounts.

2.1 Efficient Product Rebates (Residential) 27 28 29 30 31 Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often...

AI summary ENS provides residential energy efficiency rebates, offering financial incentives for ENERGY STAR® products and recycling inefficient appliances. The program aims to reduce electricity use by educating consumers and offsetting higher costs of efficient products, with increasing landlord participation and exploration of expanded incentives.

2.2 Existing Residential 19 20 21 22 23 24 25 26 The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvem...

AI summary The Existing Residential program, managed by EfficiencyOne (ENS), aims to reduce electricity consumption in Nova Scotia through energy efficiency improvements in residential buildings. It offers rebates, financing, and services like home energy assessments, with recent modifications including financing pilots and contractor partnerships. The program targets single-family homes, rentals, and multi-family buildings.

3 4 5 6 7 The BNI Efficient Product Rebates program provides financial incentives, through prescriptive rebates, on a wide variety of products to encourage BNI end-users to reduce electrical energy consumption and peak demand. Customers ar...

AI summary The BNI Efficient Product Rebates program offers prescriptive rebates for energy-efficient products to reduce electrical energy consumption and peak demand. Eligible customers include commercial, industrial, not-for-profit, and institutional entities. The program aims to raise awareness, encourage efficient product use, increase market penetration, and transform market practices.

- 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 ENS 2016-2018 DSM FILING (E-ENS-R-15) Schedule E • Provide rebates for initial scoping studies and incentives or technical assistance towards detailed engineering assessments fo...

AI summary The Custom Incentives program under ENS (EfficiencyOne) offers rebates, financing, and technical support for energy efficiency projects in Nova Scotia. It targets sectors like retail, education, and industry, promoting innovative technologies and structured commissioning for new buildings. ENS emphasizes tailored services and collaboration with third-party experts to drive conservation efforts.

w income programming on a stronger footing. Efficiency funding below the recommended amount will severely undermine the likelihood of low income rental programming being initiated in the next 3 years. Even the Direct Install program that o...

AI summary The text highlights concerns that reduced efficiency funding, particularly below the recommended $113.5 million for 2016-18, could prevent the initiation of low income rental programming in the next three years. It criticizes NS Power's proposed funding cuts, which would severely impact the Direct Install program and hinder ongoing research and development for low income renters.

The Alternative Plan: - (i) Removes end-use categories not based on the TRC but on the first-year cost per kWh saved. - (ii) Eliminates most residential programs, resulting in an inequitable portfolio that violates a primary requirement of...

AI summary The Alternative Plan is criticized for removing end-use categories based on cost per kWh, eliminating residential programs, and understating DSM value. NSPI's explanation is challenged, with claims that it misrepresents new construction measures and ignores benefits like steam plant layups and RES credits. Arguments highlight inequitable portfolios, load shape assumptions, and missed opportunities in energy retrofits.

2.1 Efficient Product Rebates (Residential) Nova Scotians benefit from energy savings by using products that are energy efficient. In many cases, this involves making a decision to purchase an energy efficient product, often at a higher up...

AI summary Nova Scotia's Efficient Product Rebates (Residential) program promotes energy-efficient product adoption through financial incentives, consumer education, and appliance recycling. ENS collaborates with retailers to offset higher costs of efficient products and removes outdated appliances, reducing system load. Rebates target lighting, appliances, and electronics meeting ENERGY STAR® standards, with expanded options for landlords and multi-inefficient appliance participants.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program aims to reduce electricity consumption through energy efficiency improvements in Nova Scotia's housing stock. It offers rebates, financing, and low-cost product installations, targeting single-detached homes, rentals, and multi-family buildings. ENS collaborates with service organizations and contractors, with recent initiatives including energy planning tools and property tax financing pilots.

2.2.1. Low-Income Initiatives Beginning in 2015, NS Power shareholders are committing up to $37 million dollars over 10 years to support the HomeWarming program. The program, in partnership with the Clean Foundation, will offer free energy...

AI summary NS Power commits up to $37 million over 10 years for the HomeWarming program, partnering with the Clean Foundation to provide energy efficiency upgrades to low-income homeowners. ENS will expand initiatives, including a building-envelope program for multi-unit housing and research on low-income rental accommodations, guided by the 2015 DSM Resource Plan Settlement Agreement approved by the UARB.

de a unique solution for the needs of specific types of participants. Targeted markets could include retail services, schools, universities, small-large commercial buildings and industrial facilities. The New Construction component of the...

AI summary The Custom Incentives program's New Construction component will provide financial and technical support for efficient facility design and building. ENS aims to promote a structured commissioning process for new buildings, offering technical guidance and financing incentives to participants.

1 incentives through the Custom Incentives and Efficient Products Rebates programs will 23 additional trade partners and building expertise through program staff training as 24 required. 25 26 3.3 Direct Installation 27 28 The Direct Insta...

AI summary The Direct Installation program assists small to medium-sized businesses in reducing energy consumption through no-charge energy audits and financial incentives for energy-efficient technologies. Customers can choose any contractor, and ENS has developed an Efficiency Partner Network to provide a list of qualified contractors in the area.

Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating potential participants about the benefits of ener...

AI summary Efficiency Nova Scotia offers residential energy efficiency programs, including product rebates and home assessments, aimed at helping homeowners and renters reduce electricity use. The programs are categorized into Efficient Product Rebates, Existing Residential, and New Residential. The organization plans to enhance these services over the next three years based on market and client needs.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program aims to reduce electricity consumption in Nova Scotia's housing stock through energy efficiency incentives, rebates, and financing. It targets single-family homes, rentals, and multi-family buildings, offering services like heating system upgrades and lighting improvements. Recent initiatives include energy planning tools and financing options tied to property taxes.

de a unique solution for the needs of specific types of participants. Targeted markets could include retail services, schools, universities, small-large commercial buildings and industrial facilities. The New Construction component of the...

AI summary The Custom Incentives program's New Construction component will provide financial and technical support for efficient building design and construction. Energy Nova Scotia (ENS) plans to promote a structured commissioning process and offer financing incentives to ensure buildings operate as intended. Target markets include schools, commercial buildings, and industrial facilities.

2. RESIDENTIAL PROGRAMS AND SERVICES Efficiency Nova Scotia's Residential sector offerings include a variety of initiatives to help homeowners, renters and landlords become more efficient in their use of electricity. Educating potential pa...

AI summary Efficiency Nova Scotia (ENS) offers residential programs to promote energy efficiency through rebates, education, and home assessments. Programs include Efficient Product Rebates, Existing Residential, and New Residential services. ENS aims to maximize energy savings by encouraging multiple efficiency actions and will adapt services over a three-year period based on market needs and evaluations.

2.2 Existing Residential The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvements to Nova Scotia's ho...

AI summary The Existing Residential program aims to reduce electricity consumption in Nova Scotia through energy efficiency improvements in residential buildings. It offers rebates, financing, and services like home energy assessments, targeting single-family homes, rentals, and multi-family units. Recent initiatives include a personal energy planner, property tax financing pilots, and a trade partner directory on ENS's website.

2.2 Existing Residential 19 20 21 22 23 24 25 26 The Existing Residential program is designed to help reduce electricity consumption for space and water heating and lighting. The goal is to promote cost-effective energy efficiency improvem...

AI summary The Existing Residential program aims to reduce electricity consumption for heating, lighting, and water heating in Nova Scotia's housing stock through cost-effective energy efficiency improvements. Services include rebates, financing, and low-cost product installations, with examples of recent initiatives like personal energy planners and property tax-based financing pilots. ENS manages the program, collaborating with contractors and municipalities.

Evidence of EfficiencyOne 2016-2018 DSM Plan, filed February 27, 2015 with the Nova Scotia Utility and Review Board. 334 • consists of the Business Energy Solutions and the Rental Properties and Condos Direct Installation – 335 Common Area...

AI summary The document outlines the Direct Installation program under the EfficiencyOne 2016-2018 DSM Plan, which helps small-to-medium businesses reduce energy consumption through no-charge assessments and turnkey solutions. The program is delivered by contracted agents and offers financing options for customers.

Residential Programs - Efficient Product Rebates – consists of point-of-purchase discounts and incentives for the retirement of old, inefficient appliances. - Existing Residential - consists of the Residential Direct Install, Rental Proper...

AI summary The document outlines residential energy efficiency programs in Nova Scotia, including rebates for efficient products, existing and new residential services, and energy savings initiatives aimed at reducing electricity consumption through various measures.

Business, non-profit and institutional programs - Efficient Product Rebates consists of both mail-in and point-of-purchase incentives. The Efficient Product Rebates program provides financial incentives through prescriptive rebates on a wi...

AI summary The document outlines three programs under Business, non-profit, and institutional energy efficiency initiatives: Efficient Product Rebates (mail-in and point-of-purchase incentives), Custom Incentives (retrofit and construction programs), and Direct Installation (turnkey solutions for businesses). A footnote references EfficiencyOne's 2016-2018 DSM Plan filed with the Nova Scotia Utility and Review Board (UARB).