AI-generated summary
· Application · 09/03/2026
NSEB Board Staff issued a second information request to Nova Scotia Power in the MacKay DRO appeal, seeking clarification on meter reading date methodology and its effect on the customer's billing credit
AI summary
- NSEB Board Staff issued IR-3 (Document 332923) to Nova Scotia Power Inc on September 3, 2026, with responses due September 18, 2026, in the ongoing M12871 DRO appeal filed by customer Susan MacKay.
- The single request probes NS Power's June 4, 2026 position that Ms. MacKay's liability should be limited to 180 days of energy charges prior to her 'last scheduled regular meter reading date' of March 20, 2026.
- Board Staff questions why March 20, 2026 was designated as the 'last scheduled regular meter reading date' when Ms. MacKay's March 2026 bill shows an actual meter read date of March 13, 2026 — a seven-day discrepancy with potential credit implications.
- NS Power is asked to produce all Billing Procedures policies, guidelines, or directives governing 'scheduled regular meter reading dates,' disclose whether per-customer reading schedules exist, and recalculate Ms. MacKay's credit using March 13, 2026 as the baseline date.
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What was filed
Documents filed on this day
- 103443 NSEB (NSPI) Second Set IR-3