AI-generated summary
· Correspondence · 05/11/2026
NSEB acknowledges billing complaint from Malcolm Mills against Nova Scotia Power, directing NSPI to respond by May 26, 2026 and hold any disconnection notices pending Board decision
AI summary
- The Board acknowledged receipt of a billing complaint (M12845) filed by Malcolm Mills against Nova Scotia Power Inc on May 4, 2026, per an acknowledgment letter dated May 11, 2026 (Exhibit 101942).
- Nova Scotia Power Inc has been directed to file a formal response to the complaint by 2:00 PM on May 26, 2026, with a copy provided to the complainant, who then has 10 business days to reply.
- The Board explicitly directed NSPI to place any disconnection notices on the subject property on hold until a final decision is issued, a standard protective measure in Complaint Resolution proceedings.
- The acknowledgment letter notes that filing a complaint does not prevent NSPI from pursuing recovery of arrears unrelated to the complaint, and advises the complainant of confidentiality options under Regulatory Rule 12.
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What was filed
Documents filed on this day
- 101942 Board Acknowledgment Letter (redacted)