AI-generated summary
· Application · 05/26/2026
NSEB Board Staff issued Information Requests to both Uday Yadav and NS Power in a customer DRO appeal centered on alleged billing errors and estimated meter readings during NS Power's cyber incident recovery period.
AI summary
- The appellant, Uday Yadav, reiterated in correspondence (Exhibit 102153) that his appeal concerns a Billing Procedures error already acknowledged in writing by Nova Scotia Power Inc on January 30, 2026, not a dispute over actual electricity consumption.
- Board Staff issued three Information Requests to Yadav (Exhibit 102154, Doc. 330389), seeking confirmation of his November 2025 actual meter read submission details and asking whether he disputes consumption or only billing administration, and whether he would accept an extended repayment arrangement if the bill is found accurate.
- Board Staff issued five Information Requests to NS Power (Exhibit 102156, Doc. 330390), probing why billing reverted to estimated reads after an actual read was obtained on July 9, 2025, and whether the customer was notified that estimated billing would continue.
- IRs to NS Power also question whether the $292.67 disputed amount represents unpaid consumed electricity or a deferred reconciliation balance, and request explanation of customer communication safeguards implemented during the Complaint Resolution process following NS Power's cyber incident recovery period.
- Responses from both parties are due June 9, 2026, with Miranda Mavhunga, Senior Advisor Finance at the Nova Scotia Energy Board, listed as the contact person.
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- 102153 Appellants Correspondence re Billing Error (redacted)
- 102154 NSEB (YADAV) IR-1 to IR-3 (redacted)
- 102156 NSEB (NSPI) IR-1 to IR-5