Nova Scotia Power filed responses to NSEB Information Requests IR-1 through IR-3 in the Seesahai DRO billing appeal, disclosing account data, high-bill review criteria, and a three-year weather-normalized consumption comparison

M12757 · NSPI DRO Appeal - Billing Issues - Katie Seesahai

AI summary

In response to IR-1 (confidential), NSPI provided a consolidated Excel schedule covering February 2024 to present, integrating account, billing, and meter data including transaction types, running balances, meter reads, and any corrected or adjusted reads for the subject account (Confidential Attachment 1, withheld for confidentiality).
IR-2 reveals that NSPI flags accounts for manual Billing Procedures review when energy charges exceed $1,798.00; the review process confirms the meter read is a true read, determines whether the bill is a true-up reconciliation, and assesses whether consumption is consistent with the same period in the prior year.
IR-3 presents a weather analysis showing billed consumption rose sharply from 3,859 kWh (Dec 2023–Feb 2024) to 10,078 kWh (Dec 2025–Feb 2026), with kWh per heating degree day increasing from 3.1 to 7.8 over the same three periods, despite comparable total heating degree days across years.
NSPI declined to provide a normalized kWh per HDD calculation, stating that isolating temperature-dependent load would require controlling for variables such as heating system changes, thermostat settings, occupancy, appliance use, and building characteristics.
NSPI noted that while the 2026 consumption materially exceeds prior-year patterns on a kWh/HDD basis, non-weather-related factors — including changes in household electricity usage or heating practices — could explain the increase, stopping short of attributing the deviation to any single cause.

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What was filed

Documents filed on this day

S-6 NSPI (NSEB) RIR-1 to RIR-2 (redacted) exhibits