AI-generated summary
· Rir · 05/27/2026
NSEB Board Staff issued Round 1 Information Requests to both Celine Franz and Nova Scotia Power, and Franz filed her responses, in a DRO billing appeal centering on estimated bills and meter test procedures.
AI summary
- Board Staff (Analyst Anh Nguyen) issued IR-1 to appellant Celine Franz and IRs 1–3 to Nova Scotia Power Inc on May 27, 2026, with responses due June 17, 2026, in Matter M12773 under the Public Utilities Act Nova Scotia (Document 330615, p. 3).
- Franz confirmed in her IR-1 response (F-6) that NS Power never mentioned or offered a meter test at any stage of her dispute, the Dispute Resolution Officer process, or her Board appeal, and that she did not request one prior to appealing.
- Franz clarified her primary concern is not meter defectiveness but whether estimated consumption and subsequent reconciliation were correctly attributed to the appropriate Billing Procedures periods; she indicated willingness to cooperate with a meter test if the Board deems it necessary.
- Board Staff's IR-1 to NS Power (Document 330615) probes a discrepancy between the first account charge dated August 10, 2023, and meter read data going back to October 13, 2022, requesting details on meter installation, testing history, and whether a meter test was ever discussed with Franz.
- IRs 2 and 3 to NS Power seek detailed explanations of how consumption was estimated across four estimated bills issued in June, August, October, and December 2025 (linked to a cyber incident), actual consumption data if now available, the meaning and billing impact of rate code 03B, and whether the February 2026 meter read was conducted in person or wirelessly.
Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
What was filed
Documents filed on this day
- F-6 FRANZ (NSEB) RIR-1
- 102161 NSEB (FRANZ) IR1 - Redacted
- 102162 NSEB (NSPI) IR1 to IR3 - Redacted