Home M12804 Digest
AI-generated summary · Application · 06/17/2026

Customer Jillian Coxhead filed an appeal correspondence alleging identical billing charges despite 60 days of disconnected electrical panel, disputing meter accuracy in Matter M12804.

M12804 · NSPI DRO Appeal - Billing Issues - Jillian Coxhead
AI summary
  • Appellant Jillian Coxhead submitted correspondence (Exhibit 102415) to Nova Scotia Power Inc Customer Relations on June 16, 2026, alleging a billing discrepancy in which she received an $860 bill covering a 60-day period during which she states her electrical panel was entirely shut off.
  • Coxhead contends the charges are higher than her winter bills, which she characterizes as evidence that her meter is not being read accurately.
  • The appellant states she has documented the situation with photographs and forwarded the matter to both legal counsel and the Nova Scotia Energy Board prior to this filing.
  • Coxhead declined installation of a Advanced Metering Infrastructure smart meter but indicated willingness to accept a digital meter as a resolution to the ongoing Billing Procedures dispute.

Disclaimer: This summary was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →

What was filed

Documents filed on this day

  • 102415 Appellants Correspondence to NSPI re Identical Bills Received (redacted) other_documents