Home M12846 Digest
AI-generated summary · Application · 08/19/2026

Appellant Lora Trachsel submits meter photograph and current bill as evidence in NSPI billing dispute appeal, flagging a 9,162 kWh discrepancy between billed and displayed readings

M12846 · NSPI DRO Appeal - Billing Issues - Lora Trachsel
AI summary
  • Appellant filed supplementary evidence (T-8) on August 19, 2026, consisting of her current Nova Scotia Power bill and photographs of her physical meter taken the same day.
  • The bill records a meter reading of 15,118 kWh with 0 kWh consumed for the period, while the meter display photographed on-site shows 24,280 kWh — a discrepancy of approximately 9,162 kWh.
  • Appellant requests that NSPI personnel already attending the property be directed to physically inspect and document the meter reading, noting that someone is always home and access is available.
  • The filing raises ongoing concerns about the accuracy of Billing Procedures and whether meter readings are being correctly captured and reflected on customer bills.

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What was filed

Documents filed on this day

  • T-8 Appellants Additional Filing (redacted) exhibits