NSPI (NSEB) RIR-1 to RIR-9
M-4.pdf · PDF · 251.5 KB · 10 pages
AI overviewWhat this document contains
This document is an exhibit filed as part of an RIR batch in a Nova Scotia Energy Board regulatory matter. It contains responses from NS Power regarding the handling of customer MyAccount profiles, including data retention policies, procedures for deleting profiles, and information about the retention of account-related data, with specific reference to Ms. Murphy's service account.
Disclaimer: This overview was generated by AI from the filings it describes. We take care to make it accurate, but errors are possible - and it isn't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →
Filed in: M12471 — NSPI Complaint - Billing Issues - Chantelle MurphyCustomer disconnected service in 2023 and paid final bill. Received another bill for 200+ CAD after 2 years being disconnected.
Filing event: RIR on 01/20/2026