Board Interim Decision Letter (redacted)
101654.pdf · PDF · 333.2 KB · 3 pages
AI overviewWhat this document contains
This document is an exhibit filed as part of an application batch in a Nova Scotia Energy Board regulatory matter. It contains a Board Interim Decision Letter related to a complaint from Chantelle Murphy regarding billing issues with Nova Scotia Power Inc., including an erroneous bill, the customer's account closure, and NS Power's explanation regarding the retention of banking information and the active status of the customer's MyAccount profile.
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Filed in: M12471 — NSPI Complaint - Billing Issues - Chantelle MurphyCustomer disconnected service in 2023 and paid final bill. Received another bill for 200+ CAD after 2 years being disconnected.
Filing event: APPLICATION on 04/20/2026