NSPI Response to Appeal (redacted)

This document is an intervenor response filed by Nova Scotia Power Inc. (NS Power) in a Nova Scotia Energy Board regulatory matter, addressing an appeal against a March 2026 DRO decision related to a 2025 billing dispute. It covers the customer’s claims of billing errors due to alleged incorrect meter readings, NS Power’s correction of a manually misentered meter reading, the resulting credit and revised billing, and the DRO’s findings supporting NS Power’s position under Regulation 5.1. The response includes details about payment arrangements, the customer’s refusal of digital meters, and a signature dated May 11, 2026.