Topic:"Regulatory Compliance" in M12942

Matter: NSPI DRO Appeal - Billing Issues - Kevin Lepage

2 passages 2 documents

Regulatory Compliance across all matters →

L-2DRO Decision - Redacted 1 passage

Section 1

DOCUMENT 5 — DRO Final Written Decision From: [email protected] Sent: June 23, 2026 4:02 PM To: Kevin Lapage Subject: DRO Final Written Decision re Kevin Lapage consumption/billing dispute- Don Farmer, P. Eng., Dispute Resolut...

AI summary This document is a final written decision from Don Farmer, the Dispute Resolution Officer (DRO), regarding a consumption and billing dispute between Kevin Lapage and Nova Scotia Power. The DRO explains their role, which is to resolve disputes that cannot be addressed through normal customer channels and to ensure compliance with the Nova Scotia Energy Board's regulations.

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L-4Appellant Supplemental Information (redacted) 1 passage

DOCUMENT 5 — DRO Final Written Decision p. p. 6

DOCUMENT 5 — DRO Final Written Decision From: [email protected] Sent: June 23, 2026 4:02 PM To: Kevin Lapage Subject: DRO Final Written Decision re Kevin Lapage consumption/billing dispute-Account Don Farmer, P. Eng., Dispute...

AI summary The DRO provides a final written decision regarding a billing dispute between Nova Scotia Power and a customer, Kevin Lapage. The DRO clarifies their role as an independent officer appointed to resolve disputes under the Board's regulations and outlines the appeal process for customers.

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Disclaimer: These summaries were generated by AI from the filings they describe. We take care to make them accurate, but errors are possible - and they aren't advice. Only the filings themselves are the record: if you're relying on something here, confirm it against the source documents or the Nova Scotia Energy Board's own record. Full disclaimer →