NSPI DRO Appeal - Meter/Billing Issues - Centre for Adults in Progressive Employment Society (CAPE)
What's happened
Filing Timeline
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13 Oct
DecisionBoard decision letter now available: NSEB upholds the DRO decision and dismisses CAPE Society's appeal of its March 2026 NS Power catch-up bill
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08 Oct
RIRNova Scotia Power filed responses to NSEB's Second Set of Information Requests (IR-3 and IR-4) in the CAPE Society DRO appeal, M12792
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02 Oct
DocumentNova Scotia Power filed redacted meter test results for CAPE's disputed account, finding the meter operates within prescribed accuracy limits
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23 Sep
DocumentNSEB issues second set of information requests to Nova Scotia Power in CAPE Society meter and billing dispute appeal
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21 Aug
DocumentNSEB Board Staff issued Information Requests to CAPE Society regarding meter testing and equipment changes in DRO appeal over disputed NS Power billing
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17 Aug
RIRNova Scotia Power responds to NSEB information requests regarding meter configuration, billing estimates, and heat pump awareness in the CAPE Society DRO appeal (M12792)
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24 Jul
DocumentNSEB Board Staff issue dual sets of Information Requests to Nova Scotia Power and CAPE Society in disputed billing appeal over metering accuracy and estimated bills
The filings themselves
Documents
Key documents
1 file
- 103882 Board Decision Letter
Exhibits
8 files
- C-1 Notice of Appeal - Redacted
- C-2 DRO Decision - Redacted
- C-3 Appellant's Evidence Submission - Redacted
- C-4 NSPI Response to Appeal (redacted)
- C-5 NSEB (NSPI) RIR-1 to RIR-2
- C-6 NSEB (CAPE) RIR-1 to RIR-2
- C-9 Meter Test Results - redacted
- C-10 NSPI (NSEB) Second Set RIR-3 to RIR-4 (redacted)
Other documents
5 files
- 101489 Board's Formal Acknowledgment Letter
- 102935 NSEB (NSPI) IR-1 to IR-2
- 102937 NSEB (CAPE) IR-1 to IR-2
- 103676 NSEB (NSPI) Second Set IR-3 to IR-4
- 103882 Board Decision Letter
What's discussed — click to drill in
Topics
Billing Procedures
20 passages across 9 documents
Regulatory Approval Processes
8 passages across 6 documents
Appeal Processes
5 passages across 3 documents
Public Utilities Act Nova Scotia
5 passages across 5 documents
Rates And Money
5 passages across 4 documents
Information Disclosure
4 passages across 4 documents
Regulatory Oversight
3 passages across 3 documents
Complaint Resolution
2 passages across 2 documents
Energy Efficiency
2 passages across 2 documents
Energy Usage Patterns
2 passages across 2 documents
Heat Pumps
2 passages across 2 documents
Stakeholder Engagement
2 passages across 2 documents
Affordable Multifamily Housing And Non Profit Organizations Amf
1 passages across 1 documents
Boards Regulatory Rules
1 passages across 1 documents
Compliance Legislation
1 passages across 1 documents
Customer Service
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Grid Modernization
1 passages across 1 documents
Regulatory Compliance
1 passages across 1 documents