NSPI DRO Appeal - Billing Issues - Miguel Adam

What's happened

Filing Timeline

• 10 Aug
  Document

  Appellant Miguel Adam files correspondence with NSEB seeking account reconciliation separating disputed charges from subsequent consumption in active DRO appeal M12777
• 28 Jul
  RIR

  NS Power responds to NSEB information requests in Adam DRO Appeal, disclosing manual billing estimate gap and meter test results
• 24 Jul
  Document

  Nova Scotia Power meter test confirms Meter No. 2375358 operates within accuracy limits in appeal filed by Miguel Adam
• 14 Jul
  Document

  NSEB Board Staff issued a third set of information requests to Nova Scotia Power regarding estimated meter reads and meter testing in the Miguel Adam billing dispute appeal.
• 13 Jul
  RIR

  NS Power clarified that the July 11, 2025 meter read for customer Miguel Adam was estimated, not a true read, contradicting an earlier response, prompting the appellant to flag inconsistencies and request continued Board review
• 27 Jun
  RIR

  Appellant Miguel Adam filed responses to two Information Requests in NSPI billing dispute appeal, requesting a Measurement Canada-certified meter test and declining the Heating Assistance Rebate program.
• 26 Jun
  Document

  NSEB Board Staff issued second-round information requests to NS Power and first-round requests to customer Miguel Adam in ongoing DRO appeal over billing dispute
• 23 Jun
  Document

  Appellant Miguel Adam's redacted bill history request is now available, showing his June 2026 email to NS Power seeking account records ahead of his NSEB appeal hearing
• 23 Jun
  Document

  Nova Scotia Power filed its response to the M12777 DRO appeal, providing a manual billing reconciliation confirming that Miguel Adam's $1,477.73 reconciliation bill accurately reflects 9,750.49 kWh of actual consumption following multiple estimated reads attributable to a cyberattack-related metering disruption.
• 09 Apr
  Correspondence

  Nova Scotia Energy Board acknowledged Miguel Adam's appeal of an NSPI Dispute Resolution Officer billing decision and set April 23, 2026 deadline for utility response
• 08 Apr
  Document

  Miguel Adam filed appeal of Nova Scotia Power DRO decision on billing dispute involving estimated readings and reconciliation
• 02 Apr
  Document

  Miguel Adam filed appeal of DRO decision on billing dispute for reconciliation charges at residential property

The filings themselves

Documents

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