NSPI DRO Appeal - Billing Issues - Miguel Adam

What's happened

Filing Timeline

• 08 Oct
  Document

  Appellant Miguel Adam, the Board and Nova Scotia Power exchanged correspondence confirming NS Power holds the disputed meter and clarifying the path to independent Measurement Canada testing in the DRO appeal
• 10 Aug
  Document

  Appellant Miguel Adam files correspondence with NSEB seeking account reconciliation separating disputed charges from subsequent consumption in active DRO appeal M12777
• 28 Jul
  RIR

  NS Power responds to NSEB information requests in Adam DRO Appeal, disclosing manual billing estimate gap and meter test results
• 24 Jul
  Document

  Nova Scotia Power meter test confirms Meter No. 2375358 operates within accuracy limits in appeal filed by Miguel Adam
• 14 Jul
  Document

  NSEB Board Staff issued a third set of information requests to Nova Scotia Power regarding estimated meter reads and meter testing in the Miguel Adam billing dispute appeal.
• 13 Jul
  RIR

  NS Power clarified that the July 11, 2025 meter read for customer Miguel Adam was estimated, not a true read, contradicting an earlier response, prompting the appellant to flag inconsistencies and request continued Board review
• 27 Jun
  RIR

  Appellant Miguel Adam filed responses to two Information Requests in NSPI billing dispute appeal, requesting a Measurement Canada-certified meter test and declining the Heating Assistance Rebate program.
• 26 Jun
  Document

  NSEB Board Staff issued second-round information requests to NS Power and first-round requests to customer Miguel Adam in ongoing DRO appeal over billing dispute
• 23 Jun
  Document

  Appellant Miguel Adam's redacted bill history request is now available, showing his June 2026 email to NS Power seeking account records ahead of his NSEB appeal hearing
• 23 Jun
  Document

  Nova Scotia Power filed its response to the M12777 DRO appeal, providing a manual billing reconciliation confirming that Miguel Adam's $1,477.73 reconciliation bill accurately reflects 9,750.49 kWh of actual consumption following multiple estimated reads attributable to a cyberattack-related metering disruption.
• 09 Apr
  Correspondence

  Nova Scotia Energy Board acknowledged Miguel Adam's appeal of an NSPI Dispute Resolution Officer billing decision and set April 23, 2026 deadline for utility response
• 08 Apr
  Document

  Miguel Adam filed appeal of Nova Scotia Power DRO decision on billing dispute involving estimated readings and reconciliation
• 02 Apr
  Document

  Miguel Adam filed appeal of DRO decision on billing dispute for reconciliation charges at residential property

The filings themselves

Documents

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