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M12544 Open Electricity

NSPI DRO Appeal - Billing Issues -  Leslie Axford

Filed 11/03/2025 27 documents

What's happened

Filing Timeline

  • 08 Sep
    Document
    Nova Scotia Power responded to appellant Leslie Axford's questions regarding a proposed 24-month Budget Settlement Plan in DRO appeal M12544
  • 01 Sep
    Document
    Appellant Leslie Axford raises payment plan clarification questions in NSPI DRO billing appeal before NSEB
  • 19 Aug
    Document
    Nova Scotia Power files revised Budget Settlement Plan for Axford DRO appeal after cyber incident disrupted AMI meter data, significantly reducing proposed monthly payment
  • 12 Aug
    Document
    NSEB directs Nova Scotia Power to clarify billing calculation discrepancies in Leslie Axford DRO appeal
  • 05 Aug
    Decision
    NSEB interim decision in M12544 upholds NS Power's billing calculations but faults customer service and estimation methods, directing full disclosure of a proposed 24-month payment plan
  • 16 Jul
    RIR
    NS Power responds to NSEB IR-8 in Axford DRO appeal, disclosing estimated December 2025 bill stemmed from cyber incident and offering a 24-month Equal Monthly Billing Plan on a $1,764.74 outstanding balance
  • 02 Jul
    Document
    NSEB Board Staff issued a 3rd round Information Request to Nova Scotia Power seeking details on estimated billing, outstanding account balance, and payment plan arrangements in the Leslie Axford DRO appeal (M12544).
  • 21 Apr
    RIR
  • 07 Apr
    Document
  • 08 Jan
    Document
  • 07 Jan
    Document
  • 05 Jan
    RIR
  • 22 Dec
    Document
  • 16 Dec
    Document
  • 08 Dec
    Document
  • 21 Nov
    Document
  • 18 Nov
    Document
  • 03 Nov
    Correspondence
  • 31 Oct
    Document

The filings themselves

Documents

Key documents 1 file
  • 103083 Board's Interim Decision Letter - Redacted PDF · 08/05/2026
Exhibits 15 files
  • A-1 NSPI DRO Appeal Redacted PDF · 10/31/2025
  • A-2 Appellant's Billing Evidence - Redacted PDF · 10/31/2025
  • A-3 Appellan't Email Correspondence with NSPI - Redacted PDF · 10/31/2025
  • A-4 Appellant's Regulations Reference PDF · 10/31/2025
  • A-5 DRO Decision - Redacted PDF · 10/31/2025
  • A-6 NSPI Response - Redacted PDF · 11/18/2025
  • A-7 Appellant's Additional Evidence - Redacted PDF · 12/16/2025
  • A-8 NSPI Meter Test Results - Redacted PDF · 12/22/2025
  • A-9 NSPI (NSEB) RIR-1 to RIR-3 - Redacted PDF · 01/05/2026
  • A-10 NSPI (NSEB) Second Set RIR-4 to RIR-7 PDF · 04/21/2026
  • A-11 NSPI (NSEB) Third Set RIR-8 (redacted) PDF · 07/16/2026
  • A-12 NSPI Compliance Filing PDF · 08/11/2026
  • A-13 NSPI Response to Requested Information PDF · 08/19/2026
  • A-14 Meter Usage and Readings d. January 1, 2024 to April 24, 2025 PDF · 08/19/2026
  • A-15 Meter Usage and Readings d. December 16, 2025 to August 16, 2026 PDF · 08/19/2026
Other documents 11 files
  • 99871 Board Formal Acknowledgment Letter - Redacted PDF · 11/03/2025
  • 100057 Appellant's Response to NSPI - Redacted PDF · 11/21/2025
  • 100235 NSEB (NSPI) IR-1 to IR-3 PDF · 12/08/2025
  • 100510 NSPI's Response to Appellants Comments (redacted) PDF · 01/07/2026
  • 100520 Appellants Response to NSPI's Reply d. January 6, 2026 (redacted) PDF · 01/08/2026
  • 101483 NSEB (NSPI) Second Set IR-4 to IR-7 PDF · 04/07/2026
  • 102593 NESB (NSPI) Third Set IR-8 PDF · 07/02/2026
  • 103083 Board's Interim Decision Letter - Redacted PDF · 08/05/2026
  • 103263 Board Letter re Directives Outlines in Interim Decision PDF · 08/12/2026
  • 103462 Appellant Question re Payment Plan (redacted) Processing…
  • 103463 NSPI Response to Appellant re Payment Plan (redacted) Processing…

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