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M12936 Open Electricity

NSPI DRO Appeal - Billing Issues - Paul Douglas Meade

Filed 07/02/2026 11 documents

What's happened

Filing Timeline

  • 16 Sep
    RIR
    Nova Scotia Power filed responses to NSEB Information Requests IR-1 through IR-5 in the Meade DRO billing appeal, and the appellant filed a same-day Addendum narrowing the remaining disputes.
  • 15 Sep
    RIR
    Applicant Paul Meade files responses to NSEB Information Requests IR-1 through IR-3, disputing a $4,222.15 NS Power bill for 21,376 kWh over 152 days and raising concerns about Auto Pay withdrawal authorization and meter accuracy
  • 25 Aug
    Document
    NSEB issues eight information requests to both Paul Douglas Meade and Nova Scotia Power Inc. ahead of a September 16, 2026 response deadline in M12936, a customer appeal of a Dispute Resolution Officer's decision involving billing anomalies and an unauthorized Auto Pay withdrawal.
  • 28 Jul
    Document
    Applicant Paul Meade files final submission in NSPI billing dispute, narrowing issues to four unresolved questions on PAD authorization, billing reconciliation, metering verification, and consumption anomaly
  • 17 Jul
    Document
    Nova Scotia Power filed its response to Paul Meade's DRO appeal, defending billing accuracy, meter multiplier application, and Auto Pay processing in Matter M12936
  • 03 Jul
    Correspondence
    NSEB formally acknowledged Paul Meade's appeal of an NS Power Dispute Resolution Officer decision and directed NS Power to respond by July 17, 2026
  • 02 Jul
    Document
    Paul Douglas Meade appeals NS Power DRO decision to NSEB over disputed $4,222.15 bill, unauthorized autopayment withdrawal, and meter multiplier concerns following 400-amp service upgrade

The filings themselves

Documents

Exhibits 8 files
  • M-1 Notice of Appeal - Redacted PDF · 07/02/2026
  • M-2 NSPI DRO Decision - Redacted PDF · 07/02/2026
  • M-3 Appellant's Evidence - Redacted PDF · 07/02/2026
  • M-4 NS Power's Response to Appeal - Redacted PDF · 07/17/2026
  • M-5 Appellants Response to NSPI Reply PDF · 07/28/2026
  • M-6 MEADE (NSEB) RIR-1 to RIR-3 (redacted) PDF · 09/15/2026
  • M-7 NSPI (NSEB) RIR-1 to RIR-5 (redacted) PDF · 09/16/2026
  • M-8 Appellants' Addendum to RIRs (redacted) PDF · 09/16/2026
Other documents 3 files
  • 102603 Board Formal Acknowledgment Letter - Redacted PDF · 07/03/2026
  • 103327 NSEB (MEADE) IR-1 to IR-3 (redacted) PDF · 08/25/2026
  • 103328 NSEB (NSPI) IR-1 to IR-5 (redacted) PDF · 08/25/2026

What's discussed — click to drill in

Topics

Billing Procedures
45 passages across 9 documents
Energy Efficiency
35 passages across 4 documents
Rates And Money
29 passages across 8 documents
Customer Service
14 passages across 6 documents
Rate Design
13 passages across 6 documents
Regulatory Approval Processes
11 passages across 7 documents
Accounting Policies
9 passages across 2 documents
Energy Efficiency Budgets
7 passages across 3 documents
Affordability
6 passages across 4 documents
Energy Efficiency Resource Assessment Model
6 passages across 2 documents
Building Efficiency
5 passages across 1 documents
Residential Programs
4 passages across 2 documents
Advanced Metering Infrastructure
3 passages across 2 documents
Complaint Resolution
3 passages across 2 documents
Cybersecurity
3 passages across 2 documents
Harmonized Sales Tax
3 passages across 1 documents
Regulatory Oversight
3 passages across 3 documents
Energy Usage Patterns
2 passages across 2 documents
Heat Pumps
2 passages across 2 documents
Information Disclosure
2 passages across 2 documents
Performance Monitoring
2 passages across 2 documents
Policy And Legislation
2 passages across 1 documents
Regulatory Compliance
2 passages across 2 documents
Revenue Requirement
2 passages across 2 documents
Stakeholder Engagement
2 passages across 2 documents
Appeal Processes
1 passages across 1 documents
Climate Adaptation
1 passages across 1 documents
Cost Recovery
1 passages across 1 documents
Energy Efficiency Financing
1 passages across 1 documents
Environmental Compliance
1 passages across 1 documents
Evidence Requirements
1 passages across 1 documents
Financial Instruments
1 passages across 1 documents
Fuel Cost Adjustment
1 passages across 1 documents
Grid Modernization
1 passages across 1 documents
Rate Smoothing Adjustment
1 passages across 1 documents