NSPI DRO Appeal - Billing Issues - Doug Fulljames and Karen Ward

What's happened

Filing Timeline

• 01 Sep
  RIR

  Appellants file detailed reply in Fulljames DRO appeal, challenging NS Power's interval data gap and disputing evidentiary sufficiency of IR-3 anomaly denial
• 01 Sep
  RIR

  Nova Scotia Power filed responses to three NSEB Information Requests in the Fulljames DRO billing appeal, addressing seasonal billing history, estimated consumption methodology, and available payment arrangements
• 14 Jul
  Document

  NS Power filed its DRO appeal response in M12915, defending seasonal billing and AMI meter accuracy; appellants accepted meter test results but raised targeted questions about the cyber-incident-era estimate underlying the disputed bill
• 29 Jun
  Correspondence

  NSEB formally acknowledged a DRO appeal by Doug Fulljames and Karen Ward against Nova Scotia Power, setting a July 14, 2026 deadline for NS Power's response and ordering a disconnection hold.
• 26 Jun
  Document

  Customers Doug Fulljames and Karen Ward appeal DRO billing decision to NSEB, arguing a $2,131.97 bill for a seasonal cabin is physically impossible given the property's minimal connected load.

The filings themselves

Documents

What's discussed — click to drill in

Topics