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M12749 Open Electricity

NSPI DRO Appeal - Billing Issues - Christine Cameron

Filed 03/17/2026 14 documents

What's happened

Filing Timeline

  • 22 Jun
    Document
    CPP customer Christine Cameron files rebuttal challenging Nova Scotia Power's information disclosure practices and estimated billing methodology in DRO appeal M12749
  • 16 Jun
    RIR
  • 10 Jun
    Document
    Residential customer Christine Cameron filed additional evidence in her NSEB appeal of a DRO decision, disputing estimated billing practices and the Board-approved suspension of Critical Peak Pricing rates during the 2025 cybersecurity incident.
  • 27 May
    Document
    NSEB Board Staff issued information requests to both Christine Cameron and Nova Scotia Power regarding disputed billing under the Critical Peak Pricing pilot program in Matter M12749.
  • 02 Apr
    Document
    Residential customer Christine Cameron filed reply submissions in NSPI billing dispute appeal, contesting rate change methodology and raising service reliability concerns following cyber incident
  • 01 Apr
    Document
    Nova Scotia Power filed its response to Christine Cameron's DRO appeal, defending billing accuracy and its application of the Board-mandated standard rate to CPP participants following the 2025 cybersecurity incident
  • 17 Mar
    Correspondence
    NSEB acknowledges Christine Cameron's appeal of an NS Power Dispute Resolution Officer decision, directing NS Power to respond by April 1, 2026 and hold disconnection notices pending Board decision
  • 16 Mar
    Document

The filings themselves

Documents

Exhibits 10 files
  • C-1 Notice of Appeal (redacted) PDF · 03/16/2026
  • C-2 Meter Testing Letter and Results (redacted) PDF · 03/16/2026
  • C-3 Correspondence between Appellant, NSPI, and DRO (redacted) PDF · 03/16/2026
  • C-4 Board Letter to NSPI re M12499 d. October 28, 2025 PDF · 03/16/2026
  • C-5 Appellants Critical Peak Pricing (CPP) Approval d. December 13, 2023 (redacted) PDF · 03/16/2026
  • C-6 DRO Decision d. March 16, 2026 (redacted) PDF · 03/16/2026
  • C-7 NSPI response to the Board - redacted PDF · 04/01/2026
  • C-8 Cameron (NSEB) RIR-1 to RIR-4 - Redacted PDF · 06/10/2026
  • C-9 NSPI (NSEB) RIR-1 to RIR-5 PDF · 06/16/2026
  • C-10 Appellant's Response to NSPI Submission - Original PDF · 06/22/2026
Other documents 4 files
  • 101271 Board Acknowledgment Letter (redacted) PDF · 03/17/2026
  • 101471 Appellant's Submissions in Response to NSPI Reply - Redacted PDF · 04/02/2026
  • 102165 NSEB (CAMERON) IR-1 to IR-4 - Redacted PDF · 05/27/2026
  • 102166 NSEB (NSPI) IR-1 to IR-5 PDF · 05/27/2026

What's discussed — click to drill in

Topics

Rate Design
137 passages across 11 documents
Billing Procedures
31 passages across 7 documents
Customer Service
30 passages across 7 documents
Demand Side Management
26 passages across 7 documents
Tariff Design
22 passages across 6 documents
Regulatory Approval Processes
18 passages across 8 documents
Rate Rider
16 passages across 6 documents
Affordability
14 passages across 6 documents
Regulatory Oversight
14 passages across 5 documents
Residential Programs
14 passages across 1 documents
Rates And Money
12 passages across 3 documents
Appeal Processes
10 passages across 7 documents
Complaint Resolution
10 passages across 6 documents
Cybersecurity
9 passages across 6 documents
Cost Recovery
7 passages across 5 documents
Public Utilities Act Nova Scotia
7 passages across 5 documents
Energy Efficiency
6 passages across 3 documents
Grid Modernization
6 passages across 4 documents
Cost To Customer
5 passages across 3 documents
Revenue Requirement
5 passages across 2 documents
Stakeholder Engagement
5 passages across 4 documents
Boards Regulatory Rules
3 passages across 3 documents
Compliance Legislation
3 passages across 3 documents
Dcrr
3 passages across 2 documents
Program Evaluation
3 passages across 3 documents
Rate Smoothing Adjustment
3 passages across 1 documents
Regulatory Compliance
3 passages across 3 documents
Customer Research
2 passages across 2 documents
Information Disclosure
2 passages across 1 documents
Renewable Energy
2 passages across 1 documents
System Reliability
2 passages across 2 documents
Capital Expenditures
1 passages across 1 documents
Commercial Industrial Programs
1 passages across 1 documents
Confidentiality
1 passages across 1 documents
Disconnection Procedures
1 passages across 1 documents
Energy Efficiency Budgets
1 passages across 1 documents
Energy Efficiency Financing
1 passages across 1 documents
Fuel Cost Adjustment
1 passages across 1 documents
Incentive Structures
1 passages across 1 documents
Infrastructure Planning
1 passages across 1 documents
Load Management
1 passages across 1 documents
Performance Monitoring
1 passages across 1 documents
Program Requirements
1 passages across 1 documents
Reasonableness Review
1 passages across 1 documents