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M12273 Open Electricity

Board Inquiry into Nova Scotia Power's Cybersecurity Incident

Filed 05/14/2025 59 documents 9 interventions

What's happened

Filing Timeline

  • 13 Aug
    Document
    Nova Scotia Power filed Monthly Update 11 in M12273, reporting continued recovery progress including resumption of late payment charges and a MyAccount portal delay
  • 10 Jul
    Document
    Nova Scotia Power filed Monthly Update 10 on its cybersecurity incident recovery, reporting near-normalization of invoices on hold and a revised MV90 project completion date of September 22, 2026.
  • 12 Jun
    Document
    Nova Scotia Power filed its ninth monthly cybersecurity incident update, reporting substantial system restoration progress and resolution of the Office of the Privacy Commissioner of Canada investigation.
  • 17 Nov
    Document
    —
  • 14 Apr
    Correspondence
    —

The filings themselves

Documents

Key documents 1 file
  • 100161 NSPI Monthly Update Report #4 PDF · 12/01/2025
Exhibits 8 files
  • N-1 Letters of Comment - Redacted PDF · 05/22/2025
  • N-2 NSPI (NSEB) RIR 1 to 12 - Redacted PDF · 09/05/2025
  • N-2(BC) NSPI (NSEB) RIR 1 to 12 - Board Confidential Board Only PDF · 09/05/2025
  • N-3 Incident Report - Redacted PDF · 12/23/2025
  • N-3(BC) Incident Report - Board Confidential Board Only PDF · 12/23/2025
  • N-4 NSPI (NSEB) RIR 13 to 15 PDF · 12/23/2025
  • N-5 Refiled Incident Report - NSPI - Redacted PDF · 04/27/2026
  • N-5(BC) Refiled Incident Report - Board Confidential Board Only PDF · 04/27/2026
Interventions 9 files
  • 98827 Notice of Intervention - IG PDF · 08/01/2025
  • 98857 Notice of Intervention - SBA PDF · 08/06/2025
  • 98858 Notice of Intervention - DOE PDF · 08/05/2025
  • 98860 Notice of Intervention - CA PDF · 08/06/2025
  • 98887 Notice of Intervention - E1 PDF · 08/07/2025
  • 98954 Notice of Intervention - PHP PDF · 08/14/2025
  • 100676 Notice of Intervention - MacGillivray Law - WITHDRAWN PDF · 01/22/2026
  • 100728 Letter NSPI re: objection to late Notice of Intervention request PDF · 01/27/2026
  • 100731 Letter CA re: factors in exercising discretion to late Notice of Intervention request PDF · 01/27/2026
Other documents 41 files
  • 67691 Withdrawal of Appeal PDF · 11/17/2009
  • 82937 Acknowledge Appeal PDF · 04/14/2008
  • 97660 Board Letter re: Inquiry PDF · 05/14/2025
  • 98507 Board Letter re: Reports required PDF · 07/14/2025
  • 98677 NSEB (NSPI) IR 1 to 12 PDF · 07/24/2025
  • 98825 Letter NSPI re: Filing time PDF · 08/01/2025
  • 98826 Board Letter re: Filing / Timelines PDF · 08/01/2025
  • 98901 Letter NSPI re: Application for Procedural Order and Request for Confidentiality PDF · 08/08/2025
  • 98913 Submission - Board Confidential Board Only PDF · 08/08/2025
  • 98924 Board letter re additional information required PDF · 08/12/2025
  • 98958 Letter from NS Power requesting extension to filing IR responses PDF · 08/15/2025
  • 98960 Participant List PDF · 08/15/2025
  • 98963 Board Letter approving NS Power's extension request to filing IR responses PDF · 08/15/2025
  • 99040 Letter on behalf of NS Power re confidentiality - Redacted PDF · 08/20/2025
  • 99041 Letter on behalf of NS Power re confidentiality - Confidential Board Only PDF · 08/20/2025
  • 99043 NSPI Monthly Update Report #1 PDF · 08/20/2025
  • 99240 Letter NSPI re: RIRs PDF · 09/05/2025
  • 99375 Board Letter re: Response to Monthly Update #1 and confidentiality PDF · 09/17/2025
  • 99535 NSPI Monthly Update Report #2 PDF · 10/01/2025
  • 99874 NSPI Monthly Update Report #3 PDF · 11/03/2025
  • 99920 Board Letter re: Directives PDF · 11/07/2025
  • 100161 NSPI Monthly Update Report #4 PDF · 12/01/2025
  • 100185 NSEB (NSPI) IR 13 to 16 PDF · 12/03/2025
  • 100429 Letter NSPI re: confidentiality of report PDF · 12/23/2025
  • 100675 Letter MacGillivray Law PDF · 01/22/2026
  • 100677 Affidavit - MacGillivray Law PDF · 01/22/2026
  • 100678 Board e-mail re: Any objections to NOI from MacGillivray Law PDF · 01/22/2026
  • 100732 Letter SBA re: requirements to intervene have not been satisfied PDF · 01/27/2026
  • 100751 Letter MacGillivray Law re: Withdrawal of Notice of intervention PDF · 01/29/2026
  • 100840 NSPI Monthly Update Report #5 PDF · 02/05/2026
  • 100849 Board letter outlining process the NSEB intends to follow PDF · 02/06/2026
  • 101155 NSPI Monthly Update Report #6 PDF · 03/06/2026
  • 101499 Board letter re: updated documents PDF · 04/07/2026
  • 101537 NSPI Monthly Update Report #7 PDF · 04/09/2026
  • 101655 Letter from NSPI requesting extension to file updated documents PDF · 04/20/2026
  • 101657 Board letter approving NS Power's extension PDF · 04/20/2026
  • 101752 Letter NSPI re: Refiling document as requested PDF · 04/27/2026
  • 102001 NSPI Monthly Update Report #8 PDF · 05/14/2026
  • 102372 NSPI Monthly Update Report #9 PDF · 06/12/2026
  • 102710 NSPI Monthly Update Report #10 PDF · 07/10/2026
  • 103204 NSPI Monthly Update Report #11 PDF · 08/13/2026

What's discussed — click to drill in

Topics

Cybersecurity
591 passages across 48 documents
Customer Service
117 passages across 19 documents
Billing Procedures
74 passages across 19 documents
Regulatory Oversight
67 passages across 25 documents
Regulatory Approval Processes
64 passages across 26 documents
Confidentiality
60 passages across 18 documents
Information Disclosure
58 passages across 18 documents
Infrastructure Planning
45 passages across 14 documents
Compliance Legislation
36 passages across 13 documents
Demand Side Management
35 passages across 12 documents
Rate Design
32 passages across 16 documents
Grid Modernization
31 passages across 11 documents
Complaint Resolution
30 passages across 9 documents
Regulatory Compliance
28 passages across 18 documents
Fuel Cost Adjustment
27 passages across 13 documents
Affordability
23 passages across 10 documents
System Reliability
21 passages across 13 documents
Capital Expenditures
20 passages across 9 documents
2025 Ace Plan
17 passages across 9 documents
Intervenor Participation
17 passages across 11 documents
Stakeholder Engagement
15 passages across 11 documents
Legal Procedures
14 passages across 6 documents
Rates And Money
13 passages across 5 documents
Public Interest
12 passages across 5 documents
Generator Interconnection
11 passages across 5 documents
Ns Nb Reliability Intertie Project
11 passages across 8 documents
Cost To Customer
10 passages across 8 documents
Tariff Design
10 passages across 5 documents
Program Evaluation
9 passages across 7 documents
Affiliate Transactions
7 passages across 5 documents
Eliadc Tariff
7 passages across 6 documents
Performance Monitoring
7 passages across 6 documents
Operating Expenses
6 passages across 6 documents
Cost Considerations
5 passages across 5 documents
Energy Efficiency Budgets
5 passages across 3 documents
Financial Instruments
5 passages across 4 documents
Project Schedule
5 passages across 3 documents
Public Utilities Act Nova Scotia
5 passages across 4 documents
Rate Rider
5 passages across 5 documents
Renewable Energy
5 passages across 4 documents
Accounting Policies
4 passages across 4 documents
Boards Regulatory Rules
4 passages across 4 documents
Distribution Planning
4 passages across 2 documents
Energy Efficiency Financing
4 passages across 3 documents
Energy Management Information Systems
4 passages across 4 documents
Hearing Procedures
4 passages across 2 documents
Procurement Practices
4 passages across 4 documents
Capacity Costs
3 passages across 3 documents
Distribution
3 passages across 3 documents
Energy Efficiency
3 passages across 3 documents
Standardized Filing
3 passages across 3 documents
Asset Management
2 passages across 2 documents
Budgets And Targets
2 passages across 2 documents
Cost Recovery
2 passages across 2 documents
Credit Ratings
2 passages across 1 documents
Customer Research
2 passages across 2 documents
Emergency Response
2 passages across 2 documents
Energy And Regulatory Boards Act
2 passages across 2 documents
Integrated Resource Plan
2 passages across 2 documents
Low Income Programs
2 passages across 2 documents
Multi Year Planning Cycle
2 passages across 2 documents
Rate Smoothing Adjustment
2 passages across 2 documents
Reasonableness Review
2 passages across 2 documents
Best Interests Of Customers
1 passages across 1 documents
Corporate Adjustments
1 passages across 1 documents
Cost Deferral
1 passages across 1 documents
Debt Service Coverage Ratio
1 passages across 1 documents
Energy Efficiency Resource Assessment Model
1 passages across 1 documents
Equity Access
1 passages across 1 documents
Generation Grid Resources
1 passages across 1 documents
Jurisdictional Questions
1 passages across 1 documents
Legal Standards
1 passages across 1 documents
Power Infrastructure
1 passages across 1 documents
Program Requirements
1 passages across 1 documents
Programs And Customers
1 passages across 1 documents
Prudence Reviews
1 passages across 1 documents
Prudency Review
1 passages across 1 documents
Residential Programs
1 passages across 1 documents
Smart Synergy
1 passages across 1 documents
Taxes
1 passages across 1 documents
Technology Penetration
1 passages across 1 documents
Transmission Planning
1 passages across 1 documents
Wholesale Market Operation
1 passages across 1 documents