Nova Scotia Power - Cybersecurity Accountability IN THE MATTER OF AN INQUIRY about the impact of the cyber incident on NOVA SCOTIA POWER INCORPORATED’s collection and retention of customer information, customer service and communications, billing processes and regulatory matters

What's happened

Filing Timeline

• 04 Sep
  Document

  NS Power's redacted undertaking responses now available, detailing cyberattack data volumes, Equifax credit-decisioning tool, SIN records gaps, and customer communications scripting
• 24 Aug
  Document

  NSEB issues 17 undertakings to Nova Scotia Power in M12600 cybersecurity accountability proceeding, all due September 4, 2026
• 20 Aug
  Document

  —
• 19 Aug
  Document

  NSPI's 2025 Management's Discussion & Analysis now filed, revealing $7M in after-tax cybersecurity costs, a class action lawsuit, and full-year net income of $141M amid a major capital investment ramp-up
• 18 Aug
  Document

  FTC consumer alert and U.S. District Court settlement approval order regarding the 2017 Equifax data breach were filed in Nova Scotia Energy Board Matter M12600
• 14 Aug
  Document

  Consumer Advocate, Public Interest Intervenor, Small Business Advocate, and Nova Scotia Power deliver opening statements in M12600 inquiry into the 2025 cyberattack's impact on customers
• 13 Aug
  Document

  Nova Scotia Power files Monthly Update 11 on cybersecurity incident recovery, reporting late fee reinstatement and MyAccount portal delay
• 12 Aug
  Document

  NSEB Clerk issues hearing order of evidence for M12600 Nova Scotia Power Cybersecurity Accountability proceeding
• 10 Aug
  Document

  NS Power files rebuttal evidence and refiled incident report in M12600 cybersecurity accountability proceeding, defending its ransomware response as meeting or exceeding industry standards
• 05 Aug
  Document

  Nova Scotia Power identifies four-member witness panel for M12600 customer accountability proceeding
• 30 Jul
  Document

  NSEB issues hearing logistics letter confirming virtual appearance approvals for M12600 cybersecurity accountability proceeding
• 29 Jul
  RIR

  Board Counsel INQ Law/Consulting files responses to four information requests on Nova Scotia Power's personal information management practices following cyber incident in M12600
• 22 Jul
  Document

  NSEB grants Nova Scotia Power extension to July 29 to confirm virtual witness appearances in M12600 Cybersecurity Accountability proceeding
• 17 Jul
  Document

  Consumer Advocate requests virtual appearance of expert witness Ed Mollard at M12600 hearing, with no objection from the Department of Energy
• 16 Jul
  Document

  NSEB issues hearing logistics letter for M12600 Nova Scotia Power cybersecurity accountability proceeding, setting deadlines for virtual witness requests and panel disclosure
• 10 Jul
  Document

  Nova Scotia Power filed Monthly Update 10 on its spring 2025 cybersecurity incident recovery, reporting billing system normalization and a single timeline extension for the MV90 project.
• 08 Jul
  Document

  Consumer Advocate filed four Information Requests to Board Counsel Consultant INQ Law/Consulting probing Nova Scotia Power's cybersecurity incident response, personal information governance, and remedial adequacy
• 29 Jun
  Document

  MacGillivray Law files notice of representation for intervenor David MacLeod in M12600 cybersecurity accountability proceeding
• 23 Jun
  Document

  Consumer Advocate and Board Counsel file expert evidence in M12600 cybersecurity inquiry, with 13 recommendations targeting NSPI's privacy, billing, and communications practices

The filings themselves

Documents

What's discussed — click to drill in

Topics